Sorry, We are Closed as Ontario Imposes Provincewide "Emergency Brake"
In line with the Ontario Province-wide ’emergency brake’ due to the surging level of the 3rd wave of COVID-19, the Nigeria High Commission in Ottawa, Canada, regrets to announce that it would be closed to the public till further notice.
We advise Nigerians with appointment dates to please wait for additional directives on our website and social media platforms. We sincerely regret any inconvenience this may cause our citizens. The new guidelines constrain us to be law-abiding and support the province of Ontario and Canada in their effort to curb the spread of the pandemic.
Request for the kind consideration of passport renewal as Essential Service for nursing mother who traveled from Winnipeg, MB for Passport Renewal Appointment.
I came all the way from Winnipeg, Manitoba to renew my Nigerian Passport in Ottawa, only to be informed that my appointment has been affected by the sudden closure of the Nigerian passport services due to Covid. I was only granted a short unpaid leave from my workplace, based on the essential need of the passport document in extending my employment contract. My work permit expires soon and the renewal of my expired passport is a key requirement in order to apply for a work permit extension.
I am a breastfeeding mother, who also had to risk the health and safety of myself and infant, to travel into Ontario which has far higher Covid 19 cases than Winnipeg, Manitoba. The traveling /accommodation expenses are a lot. The Ottawa public health mandates non-essential businesses and services be closed to curb the spread of the Variant. I am pleading with the Nigerian High Commission to please consider my case for passport renewal as essential. Thank you.
I have appointment for April 15th, I’m coming from Nova Scotia, my flight and hotel has been and I can’t even get refund for any of that.
I have exams.
I need to renewal my passport so i can apply for my work permit.
I just renewed my licence and my health card at an Ottawa registry, yet this Nigerian High Commission claims they've been told to close? I think not. Call 211 and ask if the Government of Canada has enforced a closure of the Nigerian High Commission. Better yet, contact a news reporter with ctv and get to the bottom of this.
Do you think we are happy that Nigerians are going through challenges?
You would prefer that we go against the law of the Province?
Please, do your research before making such a commentary.
Nigerian Immigration Service is the only national agency operating internationally and still requires their citizens to come to their offices physically to renew passport. It doesn't matter how many dozens you have processed in the past. A country of at least 150 million people? What a nonsense! Even smaller countries like Ghana and Cote D'Ivoire that do not have Nigeria's population and resources issue 10 year passport, and their citizens renew them through postage. When will Nigeria come of age and stop traumatizing their citizens for every public service? What kind of rogue state is ours?
Hello,
Please I’d appreciate an email with instructions on how to proceed. I’m in Ontario from Winnipeg and I already tried to email with the contact provided on your website as the phone number doesn’t go through. I took days off from work which was really hard to do and came all the way. I’ve spent a lot on the flights and accommodations and we were asked to wait on directives for those with appointments but I haven’t received an update on how this will pan out and my interview is in 2 days.
Hello,
Please can I get an email with further instructions, my interview is in 2 days. I’m in Ontario from Winnipeg and I had to take time off work. Please I’d appreciate an email.
For some reason my comments keeps getting deleted and I’m pretty sure they were posted cause I screenshot it after it happened the first time. I’m only asking for a response to my email regarding my appointment. We were told to wait for directives.
My appointment is on the 27th of April and my passport will expire on the 5th of May. I have booked my flight already. Just so confused right now. Is there any alternative, please help me as I will be renewing alongside with my two children.
My interview for passport renewal was scheduled 8/4/21, but canceled due to the covid third wave. Pls my question is are going to get an email for reschedule or just come in as soon as the embassy is open for public. Pls I will appreciate a response.
Hello,
Please while I understand the need for the sudden closure of the High Commission on April 02, 2021, due to the province-wide "emergency brake" to curb the spread of COVID and the impact the closure had on my appointment date of April 05, 2021, for passport renewal in terms of Airfare/Hotel accommodation, lost opportunity to use the passport for an examination.
Can you guarantee those of us who had our appointments earlier scheduled for April 2021 will be given priority on the queue when the lockdown measures are lifted? that would only the fair and just given the circumstances that led to the cancellation of our April 2021 appointment.
I was at the embassy on March 18th 2021 to renew my expired passport. With this new development, when can i expect to receive my newly renewed passport?
I was at the Embassy on March 18th, 2021 to renew my passport. With this new COVID 19 development, when can I expect to receive my newly renewed passport?
Wow, I saw this coming. I have appointment on the 28th of April, but with this high-end restriction, I don't think it is going to be possible. What do you think would happen to us that book appointment on this date. Should we re-book or wait until the restriction is lifted.
We are not sleeping. Check our latest news on the website to see what the government is offering for various situations. We are not authorized to open to the public at the moment.
Hello,
I am planning to travel to Nigeria in June I have attempted to contact the embassy since March no emails were replied and no phones were answered.
I am requesting to have a tourist visa. Since the embassy is now closed, does this mean you are not operating at all or limiting your operations, Should I still mail my application or must i wait until you reopen? I had an appointment for April 28th,2021. Will I have to reschedule and or will I be given priority placement for an appointment? Since the announcement i have not yet been contacted i only figured this out by visiting the website.
Is there a strategy in place to offer contact less pick ups for visa's?
Looking forward to your reply.
I had previously mailed my visa application and it was received by your office before the announcement of the shutdown. Will my tourist visa still be processed or do I have to wait till you guys reopen again? Thank you
I did my renewal on Mar 30th, will the third wave of COVID affect the processing for the renewal of my passport. I have checked the tracking number and it appears the passport is yet to arrive at the post office.
I had an appointment for a renewal on April 27, flights booked an everything. Will my appointment be moved? My passport expires on May 27th. I just need to know if it will be moved and to what date so I know what to explain to the Canadian government. I also hope that we don't have to pay for a new appointment or application.
Hi Susan. With the lockdown, can I still apply for tourist Visa by mailing my passport with the neccessary doc? And hope to be attended to. Will the lockdown affect online application and mailing back of docs. Thanks for your response
Hello, I applied for passport renewal for my daughter and I and paid online July 22, 2020. With all that is happening and the several embassy shutdowns, I was only able to get an appointment for April 14,2021 which has also now been cancelled. Since payment is valid for only one year, what happens if I can’t get the renewal done before July 22, 2021? Is there a consideration to extend the validity of the payment? Thank you.
You don't have a problem, Olaniyan; the pandemic has affected all of us.
You will get an email about a new date of capture as
soon as Ontario gets back to a bit of normal.
Hello
My mother wants an emergency travel certificate. Is this service affected by the closure? there are tow payments ( one CAD4100 and the other CAD$50) to be paid. Who do i address the bank darft to?
The service is active. See the method of payment below.
It is also on the website.
THE HIGH COMMISSION OF THE FEDERAL REPUBLIC OF NIGERIA IN CANADA WISHES TO INFORM PASSPORT APPLICANTS OF THE UPDATED PASSPORT RENEWAL PROCESS.
ADMINISTRATIVE FEES
A.) FRESH ISSUE/RENEWAL
$50
B.) EXPEDITED ISSUANCE (SAME DAY SERVICE)
$200
C.) LOST PASSPORT (CAUTION FEE)
$400
D.) LETTER OF CERTIFICATION OF PASSPORT
$70
CHANGE OF DATA (PASSPORTS)
(I) BY MARRIAGE
$100
(II) OTHERS
$150
Kindly note that the above charges are Administrative Charges/Fees and are different from the main fees. The charges are non-refundable.
Mode of payment shall be by money order, payable to the Nigeria High Commission, Ottawa, ONLY.
My daughter has appointment for may 27th, her passport and visa expires on 30th of may, I booked an appointment since December. We are coming from Nova Scotia, please when will she get another appointment? Thank you
T.M, we are still in April. Hopefully, if we get back to work in early May,
she will not have a problem with her appointment date. However, please keep checking the website
or any of our social media platforms for further directives.
Hi, pls I need a clarification about application of Emergency Travel Document.
Is the $100 USD? I can see administrative fee is CAD50. I understand money order can only be done in CAD. Pls explain.
Good morning. Please just out of curiosity, is there a reason why the Nigerian Embassy wouldn't qualify as an essential service as a government service under Meetings or event spaces according to the new Ontario lockdown restrictions: https://www.ontario.ca/page/enhancing-public-health-and-workplace-safety-measures-provincewide-shutdown#section-3 and the Ontario COVID regulations under Shutdown Zone section 1(9): https://www.ontario.ca/laws/regulation/200082. My appointment was scheduled for April 29th and with your comments about getting extensions on appointments if we do open back up in May, I fear with the amount of people that might already have appointments in April as well, my extension might not be till the end of May or early June; which by then it will already be too late before it's expiration and what I plan to use it for. Kindly advise as to why the Nigerian Embassy might not qualify as a government services which are allowed to continue running. Thank you.
A.G. Unfortunately, I cannot answer your question.
Kindly send an email to IRCC to find out. That said, let us wait for May.
Keep hope alive! We will attend to you.
Hello, I was part of the people who already completed their passport application, took their pictures, fingerprints and paid, in March when the embassy officials came to Vancouver. We gave them Canada post return envelopes and are waiting to receive the new passport. Please I’m in extreme urgent need of it and I really need to know when the applications will be finalized and the new and old passport mailed back.
Why is that Nigerian Officials feel it is needed to lay hardship on it's citizens, why can't those that have renewed before from your database Issue them a new passport in the mail.
why is it so hard to do the right thing and make our life easier, for godness sakes.
Hello Medi,
Please, be careful about your choice of words.
We are all adults. The Mission did not create the
rules of engagement, and we believe the Nigerian government
is working on improving the pattern of engagement, especially
about passport renewals. However, on our part, We are employing various strategies to make things easy for Nigerians in Canada.
Please work with us to make the process seamless.
Thank you,
I want to commend your polite response to people's plight. I have no issue but my son's appointment is for 17th May but obviously will not take place. I hope those that applied earlier will be given priority. He is worried.
I've heard good testimonial about the Ottawa high commission and i pray we should be able to give the same testimony too. God bless you all.
Hi, I am trying to find a way to renew my Nigerian Passport, is the winnipeg location open to renew passport or is it presently only the Ottawa location that is open?
We do not have a location in Winnipeg. We came in for the Intervention, which ends this afternoon.
Please take a look at the Information from IRCC below to address your situation if it is urgent. If not urgent, go
on our website and apply for renewal and wait until the Ontario stay at home
order is called off.
As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information.
1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online.
2. More information on applying for an extension can be found @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend
3. Additional information on applying for restoration is available @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html
4. Applicants who apply before their status expires will have their status maintained while their application is being processed.
5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation.
Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must:
1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport.
2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada.
The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
Good Morning,
Please I sent my passport to the High Commission for a tourist visa to Nigeria. It was delivered on the 13th of April. Is there any way I can find out the status of my visa application?
Thanks for the good work.
Hi,
I have a passport renewal appointment on the 26th of April. Do you have any provisions to process passport renewals considering you are closed until further notice?
No Sam.
We cannot process your passport until we reopen the High Commission.
Please take a look at our latest news column on the website and read the Update on Immigration Services.
If you have an urgent case, you may find the option for you provided by IRCC.
i need to travel with my one and half year old. i have a nigerian passport but he doesnt. Can i get an emergency travel certificate for him and would you need to see travel ticket in the application?
Hello, I had my appointment on the 10th of March 2021 for passport renewal and I mailed back current my passport. I am yet to receive any updates on the status of my application.
Hi, I am saying I had my passport renewal on the 10th of March and I am yet to receive my new passport. I also had to mail back my old passport which I have already done. Would people who have had their appointments be able to receive their passports this month? My status is about to expire and I need my passport for an extension. Thank you for your replies.
Loveth,
I get you! It is frustrating. But I am not sure you got it, right?
Did you visit any of the embassies you mentioned?
The Embassies are under a particular Canadian Government Authority.
They set the rules for us to follow. You have no idea of the discussions
going on behind the scene. The High Commission knows what Nigerians are going
through, and we are trying to see what can be done. This is not a country where you bend the rules or go against the law.
So, please, don't be too quick to jump to a conclusion.
Thank you for your response Susan. I really appreciate it.
However, I do not have to visit those embassies myself. A Togolese friend of mine went to Ottawa to renew his passport just yesterday. And I have a Cameroonian friend coming to renew her's in Ottawa next week. I am an international student in Montreal, so I have these folks as colleagues.
Now I wouldn't pretend to know about any discussion going on behind the scene, I will just say that the evidence from these embassies websites, and people that I know that are getting their passports from these consulates shows that those guys are making the best of the situation to continue to provide these services for their citizens rather than just shutting down passport issuance, albeit temporarily, as the case is with the Nigerian consulate.
I should mention that this shutting down was also the case during the first wave of the pandemic when the other consulates were still issue passports. I will reiterate that the restrictions announced by the Ontario government does not list consular services as a prohibited activity. At worst it restricts indoor activities for essential services to 25% of existing capacity which is far better than just shutting down the entire passport services till further notice.
Thank you very much Susan, and have a nice day.
Loveth,
We also had the same skeletal services during the first and the second wave as well,
after the government gave us permission to go ahead and admit a limited
number of applicants per day. The same people said NO this time, despite our arguments.
We are on Canadian soil. We cannot go against the law.
That said, I will do a little investigation to know what the Togolese embassy is doing differently.
Thanks and have a nice day too.
I did my renewal on Mar 30th, and I'm still yet to receive the passport. I have checked the tracking number and it appears the passport is yet to arrive at the post office.
I am in dire need of the passport, as my status is about to expire. Why is it taking longer, individuals who renewed passports on march 30th at Ottawa have gotten theirs weeks ago. What could be the problem with mine.
Hello, I have another update. I completed my passport application when the embassy officials came to Vancouver at the end of March, we paid and gave them our Canada post return envelopes. The problem now is that my friend and my brother’s passport have both been shipped 2 days ago. We did ours at the same time exactly but mine is yet to be shipped, I have constantly checked the tracking number and there are no updates. Have all the Vancouver passports been completed? Can I find out where mine is?
Eniola,
You are responsible for the delay.
Your passport was ready before the end of March.
However, you did not leave or mail your old Passport.
Please send in your old passport to enable us to mail the new one.
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton.
I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you!
Hello,
I am seeing a lot of people say that they renewed their passports in March and are still awaiting them. Last time i came to the embassy, i got my new passport the same day. Has this process changed? I am part of the people who had an April appointment and am worried that i won't get my passport for many weeks after i finally get a new appointment. I am doing my PR process and it's a matter of urgency as soon as your embassy opens..
Bb,
I'm glad to hear you say the last time you came here; you got your passport the same day. For now, it is no longer
business as usual due to the outbreak of COVID-19 and the challenges with incessant lockdown/stay at home order.
We are not open to the public at the moment.
For those complaining about renewal in March and not getting their passports,
I did a bit of investigation last week and found out that some made mistakes with their mailing addresses,
while some did not leave their old passports behind. There are genuine cases delayed by the postal services, though.
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you!
My son is in the passport renewal web. His passport expired and we were scheduled for renewal April 14th, booked flights and hotel.
I was shattered when I got the postponement notice. While I understand you cant go against the state law on Covid, I am pleading for exceptions to special cases.
Due to this delay, his Visitor's record application hasn't been renewed, so is his Medicare and he's supposed to see a doctor for some urgent examination. IRCC gave me a deadline of May 5th to renew his passport. How can the Nigerian Passport office help me in this case, considering he's just a minor (12years). A lot is really at stake here.
I sent email no response, and I really have no other means of reaching out at this point. This is the voice of a mother who has been pushed to the wall!
Thanks in advance for your help! Special cases deserve special attention, life should never be a one size fits all.
Thank you
I am so sorry to hear that.
However, you have to go back to IRCC. We are following their directives.
With the extension of the stay at home order by the
Government of Ontario, we have no
choice but to wait till it is lifted. We are not
allowed to let people into the Mission for Immigration
Services.
Hi Maria, Do you mind not highjacking my thread and starting your own thread? I would like my question answered.
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you!
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you!
Please answer my question as it is urgent, so I know how to proceed. I've been asking the same question for a few days now, and it keeps getting highjacked and unanswered. Thanks.
Today makes it one month I did my renewal at Ottawa, and I'm still yet to obtain my passport. I need to extend my visa status or I will lose my status in Canada.
Individuals who did theirs on march 30th have gotten their passports. Please what is happening with mine? Still nothing shows up when I track the passport on Canada post. I need urgent assistance.
JOWO MO BERE E !!
BIKO M KWURU GI !!
DA FATAN NA BARKA !!
Hello, I have to urgently renew my passport for my work permit. IRSS requires me to have my passport renewed for my application and I have the first week of May to do so. I am currently in Toronto, is there a way for me to urgently renew my passport?
Hello Motunrayo,
I guess you did not bother to read our news update on the front page here.
If you are in Toronto, you also know of the stay at home order of the government of Ontario.
We are not allowed to take in applicants for immigration services as a
result of the emergency break.
However, IRCC provided a plan B for people like you.
Please take a look at the following news item, which is also on our website, and apply for what applies
to you.
As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information.
1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online.
2. More information on applying for an extension can be found @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend
3. Additional information on applying for restoration is available @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html
4. Applicants who apply before their status expires will have their status maintained while their application is being processed.
5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation.
Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must:
1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport.
2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada.
The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you! Please answer my question as it is urgent, so I know how to proceed. I've been asking the same question for a few days now, and it keeps getting highjacked and unanswered. Thanks.
We do not "hijack questions", please.
I answered the last question you posted here.
I remember your name. Please get in touch with
the Nigerian Canadian Association in Edmonton.
The Associations organize and coordinate the intervention
exercise in collaboration with the Nigeria High Commission.
Registered members of the Association get information about
news like these from the Association's mailing platform regularly.
Thanks Abu. I didn't say YOU highjacked my question. I meant other people with questions replied my question with theirs, ergo, 'highjacking' and you end up not responding to mine, but theirs. It's been chaotic and I really hope the embassy is allowed to open very soon. You did answer my previous question, but not this particular one. Thank you for your response.
Hi, this is my third update. I completed my passport process since the officials came to Vancouver at the end of March. It’s been a month now, everyone that I did it with has gotten theirs except me. I’ve needed it urgently for a while now.
Hi There..i wanted to ask what would happen to those whose appointment was scheduled in April that got affected by the lockdown..Do we need to reschedule once the lockdown is lifted or could we walk in presenting the scheduled April appointment and be given priority ? Would that be a factor considered ?...A lot of plans have been daunted by this lockdown hopefully the same day retrieval would also be possible for those who pay the additional fees which is a very commendable initiative for those who travel into Ottawa from a different province/city
Brother Victor,
You cannot walk in oh! We have some people waiting from March.
But don't worry, we will try our best to take care of all of you.
Luckily, our immigration officers are extremely passionate about ensuring
that they offer the best service to Nigerians. Please, go ahead and pick a new date ahead.
Hi, I paid for my passport renewal in April of last year, I was told to come back in December since my passport did not expire till April 2021. I tried later in December but was unsuccessful because of the festivities. Will I need to pay again for my passport renewal and do I still need to book and appointment? are you guys now open or still observing the lockdown?
We are not open. Please, pick a new date
from the website with your current document
and wait until we resume the normal schedule.
You do not have to pay again.
Hello, my passport is expiring next month, I was scheduled to come on Friday. I am just seeing you guys are not opened and my flight has been booked since March.
Is there any other way to get a passport renewal? I need to renew my work permit.
Kindly let me know.
Thanks
Sorry, Olusola,
There is no other way except after the stay at home order in Ontario
is called off. The other option is the Intervention exercise, but that depends
on your location because it is meant for provinces that are far away from
Ontario. Our team got back from Vancouver and Winnipeg in the last two
months.
Hello,
I had an appointment scheduled for May 20th to renew my passport. With the current lockdown in Ontario, will you be rescheduling the appointments for those folks who had appointments during the lockdown period or is the expectation that we reschedule our appointments after the lockdown restrictions are lifted. Also, are you still processing visa applications for Nigerians with foreign passports during the lockdown as an alternative means for folks to be able to travel if they can't get their passports renewed?
Please go ahead and reschedule your appointment on the website.
The Mission will also get back to you after the lockdown restrictions
are lifted. Yes, we are still processing visa applications.
Thanks for the prompt response. One follow up question regarding the administrative fees to be paid for processing passport applications.
If I would like to get my passport on the same day (Expedited Issuance), would I be required to pay the $50 renewal fee in addition to the $200 expedited issuance fee? I would like to confirm this so I can purchase money order for the right amount prior to coming in for my appointment.
Hello, I have passport interview appointments with family at the NHC on May 21, 2021. With the lockdown in Ontario province ending on May 19, will the high commission be open on the 21st to attend to Citizens?
The High Commissioner mentioned in a YouTube clip, that the NHC - Ottawa plans to do an intervention in Edmonton, Alberta. For people living in Alberta, but not Edmonton, this may be an option. What are the planned date(s) for this intervention ?
The High Commission will send you an email about when to come in for your biometric exercise.
As you may know, we have a backlog of applicants before your original date. We are working on modalities
to ensure that we accommodate all applicants. You can also check the website and our social media platforms for more information when the stay at home order is lifted.
The lockdown has been extended till June 2 for ontario …will the consulate be open following that day or would some approval of operations commencement be required?
Hi,
I have a passport interview appointment with my family on the 28th of May 2021 and with the current lockdown extension in Ontario, I am not sure what to make of things at this point. I need the passport to apply for work authorization in the United States. I have looked at your Plan B and it doesn't apply to me. Could you please advise on the next steps?
Good evening,
I applied for my passport renewal, along with my family and our appointment date was supposed to be May 28, 2021. With the current Ontario lockdown, I don't know what to make of things. I need my passport to apply for work authorization in the United States. Could you please advise on the next steps?
Unfortunately, we cannot help with your peculiar situation.
Take a look at the following news item and fill the form that applies to your
situation. If you do not fit into any of the two links. Then you have to write
to IRCC stating your case.
Update on Immigration Services
As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information.
1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online.
2. More information on applying for an extension can be found @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend
3. Additional information on applying for restoration is available @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html
4. Applicants who apply before their status expires will have their status maintained while their application is being processed.
5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation.
Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must:
1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport.
2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada.
The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
Hi,
I see the province has extended the lockdown again in June 2, currently my work permit will expire in June and I need to renew my passport before I can apply. Is it at all possible to make any exceptions?
No exception to the rules.
Ontario says we should not admit anyone into the Embassy.
However, here is plan B. Please, read carefully and fill the form that applies to your situation.
Update on Immigration Services
As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information.
1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online.
2. More information on applying for an extension can be found @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend
3. Additional information on applying for restoration is available @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html
4. Applicants who apply before their status expires will have their status maintained while their application is being processed.
5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation.
Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must:
1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport.
2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada.
The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
Please , can you reply me. I have asked this twice and I didn't get any response. My daughter has passport renewal interview for may 27th . Will it be possible? If not can I please get a letter stating that so that I can send to immigration. Thank you
I just replied to a similar question.
There is no letter. Let her read the following and fill the form that applies to her situation.
Update on Immigration Services
As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information.
1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online.
2. More information on applying for an extension can be found @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend
3. Additional information on applying for restoration is available @
https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html
4. Applicants who apply before their status expires will have their status maintained while their application is being processed.
5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation.
Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must:
1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport.
2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada.
The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
Hello, I was part of the people who already completed their passport application, took their pictures, fingerprints and paid, in March when the embassy officials came to Vancouver. Are you still processing some of the applications from vancouver?
Hello Abu Susan. Based on what you said "Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must: 1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport". What of Nigerians that have to travel to another country for an important purpose and yet your office not attending to their passport because of Ontario Lockdown. Can the airline allow them to travel to another country with an expired passport. My daughter passport has expired since early May and this is the second time my appointment for passport renewal has been cancelled due to Ontario Lockdown. My daughter needs to travel with me to South Africa and now her passport has expired, which means we can travel now.
Sorry about that, Mike.
We are not happy about the situation too.
You can only travel to Nigeria with an expired passport because you are going back home.
It is a different case if you are travelling to another country.
We do not have provisions for that. If she is a Canadian Citizen, she can apply for a visa from the
South African Embassy.
Hello,
I just made an application for passport renewal. How do I book an appointment?
I'm aware there's the lockdown over in Ontario but I'll like to book an appointment for June/July 2021.
Thank you.
My appointment was supposed to be today May 19, 2021
My payment expires July 2021. I hope I will not be expected to make another payment
When the embassy finally opens , who will the rescheduling of appointment be done? Do I got ahead an fix another appointment in June or July hopefully lockdown will be over by then
Hello Susan please what is the amount that should be on the money order "Please be sure to come with the money order for the applicable administrative fees"
Wait there is something I am not Understanding, as my appointment is on the 31th of May, if the lockdown isn't lifted by then, do I have to reschedule? If that is the case "E no make sense". And please since last month you guys said you will send my v=confirmation, I haven't still seen it oh.
If your appointment is for May 31, you have to reschedule.
What do you mean by "E no make sense"?
And please, try not to use abbreviations here. What is V=confirmation?
Hello,
I had an appointment to renew my passport for May 7th but due to the restrictions I wasn't able to be attended to. I read here a while back that you would be helping to reschedule the interview dates for those that applied before, but now I see we have to reschedule it ourselves. I have rescheduled mine for August 5th but my passport, work permit and visa are all expiring on July 20th. I have applied for an extension of my post grad work permit and visa to remain in the country but without a valid passport, they aren't giving any guarantees. Pleeease, I'm a recent graduate that just found a job and I don't want to lose this opportunity. Please advise 🙏🏾 thank you!
Kindly send me a reminder when we reopen to the public.
I guess some applicants were lucky to have renewed their passport during some
of our intervention programs in some provinces, we may end up with a few free slots to fill in.
Hello
I had an appointment on April 21st.
- Will you be contacting us directly to reschedule appointments when things reopen, or will we have to use the general appointment scheduler? I truly hope you can do something so that those who had appointments during the lockdown are served FIRST.
I am applying for my PR and need my passport urgently.
It doesn’t seem fair that we have to schedule appointments along with everyone else, if we already had a date during lockdown.
- Do you still issue same day passports at the embassy?
Hello Abu Susan,
I heard that the NHC in Canada is out of int'l passport booklets. First, is this accurate? Second, how long does it take to get the passport renewal processed and sent by Canada post? Third and lastly, if I paid the CAD200 admin fee, will I receive the renewed passport the same day?
Hello Abu Susan,
I heard that the NHC in Canada is out of int'l passport booklets. First, is this accurate? Second, how long does it take to get the passport renewal processed and sent by Canada post? Third and lastly, if I paid the CAD200 admin fee, will I receive the renewed passport the same day?
Hello Abu Susan,
I heard that the NHC in Canada is out of int'l passport booklets. First, is this accurate? Second, how long does it take to get the passport renewal processed and sent by Canada post? Third and lastly, if I paid the CAD200 admin fee, will I receive the renewed passport the same day?
1. We are almost out of booklets.
2. We send the processed passport as soon as they are produced.
3. There is no guarantee that you will get the passport the same day if we are out of booklets.
Abu Susan,
Thank you, again. (1) What did you mean by "we are almost out of booklets"? (2) Precisely, how may weeks does it take to produce a renewal passport?
Exactly what it says, we do not have enough booklets at the moment. We hope to get more soon.
As for production, It depends on the volume. It does not take much time if we have a few applicants.
I want to apply for the replacement of my lost passport and have reported to the police, but the police said they don't issue physical copy of police report. Please what do you advise I do?
Hi,
I was able to schedule an appointment for passport renewal and I got a mail immediately. Is this mail the same as the passport interview invitation that must be printed and presented to the security official before entry into the Chancery or I should look forward to another email/letter? Thank you.
Thank you, Abu Susan!
Another question: Can I travel to Nigeria with my Canada Int'l passport and receive visa on arrival at Lagos? or must I obtain visa before travelling?
Hello Abu Susan,
I would like to confirm if the Nigeria Embassy in Ottawa will be open for June 11th . That is the date I have scheduled for my passport renewal. Kindly help confirm as I will be coming from Toronto. I would like to know before booking travel/accommodation.
Thank You
We have no control over your date. If the government of Ontario decides that phase
one of reopening should commence before your date, then you have no problem. If not, you have to wait till you hear from the Mission.
Hello Susan
My appointment is on the 1st of June together with my wife, should we proceed to Ottawa on that date as we
have our appointment already booked if you can reply me through my email that will be grateful
Hi Susan,
Good day, I have an appointment tomorrow 1st June for renewal of my passport, i hope i will be attended to please i need reply as quickly as possible
thanks
I rescheduled my appointment for June 3,2021.
Would you be reopening and attending to passport renewal clients at this time?
I paid 200cad admin fee, what is the percentage chance of getting my passport on the same day ?
I look forward to your prompt response
Banks.
Hello Banks,
The Mission is still closed.
We are under the Province of Ontario
and must obey the laws of the land.
Please, kindly wait until you hear from us.
You may also check the website for a news update about the resumption date.
Hello Abu Susan,
Is anyone checking and responding to emails going to the generalenquiries@nigeriahcottawa ? Been waiting for a response to my email....
Hello Abu Susan, I have been sending emails about my situation and still haven’t gotten any reply. I came to Ottawa in December to have my biometrics and photo taken I also left my mailing envelope behind, which contained all the documents that were required for my passport renewal. I am all the way in Alberta and that was my second time traveling to Ottawa because there was a lockdown order in place the first time I showed up. This has not only halted the renewal of my study permit but somehow also affected my mental health immensely. At this point I don’t know what to do anymore, I have already paid for this passport since 16th June, 2020.
Application id- 16410845
Reference number- 1496415423
Please, help me!
Hello David,
We apologize for the inconveniences. I have taken note of your details.
I will check. Hope to get back to you before the end of the day.
Once again, accept our apologies.
For planned interventions say in Calgary or any other city, is it possible to get same day e-passport processing and pick up the passport if one pays the fees for that service? Or is this only possible for a service at the NHC Ottawa? Thanks for your feedback.
Please what's the requirements for first issue of E-passport for a child born to Nigerian Parents here in Canada? There is no way to obtain Local Government ID letter from Nigeria.. Will the parents documentation as well as the child's birth certificate be adequate?
Hello, I would like to inquire on the administrative fee for passport renewal that is stated on the website. I applied for a passport renewal through an intervention program and the officials didn't collect the fee(money order), I would like to know if this administrative fee is mandatory for all applications in Ottawa and if I should mail the payment directly to the high commission?
Best Regards!
Hi Heritage,
Many applicants are asking similar questions.
We decided to post a news update for clarity.
It is on the website, but I decided to post it below.
NHC ADMINISRATIVE FEE!
The Nigeria High Commission wishes to inform all Nigerians in Canada that the only administrative fee for E-Passport renewal is $50 (CAD).
The mode of payment shall be by money order, payable to the Nigeria High Commission, Ottawa ONLY.
Passport application and payment are made through the Nigeria Immigration service online via Innovate 1pay.
The other Administration fee is the Expedited Issuance (Same day) service fee of $200, which is not mandatory.
Any additional cost outside of the mentioned is not from the Nigeria High Commission.
Thank you.
Hi
I tried calling your office to inquire about passport renewal. There should at least be someone available to answer our questions about applications over the phone. Anyways, my dilemma is that my passport expires this August 2021, but unfortunately I just noticed that I can't find the original copy passport and all I have now are photocopies of the bio page of my expiring Nigerian passport. How do I go about applying for a renewal of my passport since I don't have the original document, do I just need a police report or what other additional documents do I need for the application process. Please advise as this is urgent for an another application. Also are there any additional fees asides the $50 renewal fee that I need to pay?
Is there any hope that the embassy will reopen anytime soon since things are gradually getting back to normal pls?
Thank you
Hello Oluubomi,
Perhaps, you called during the public holidays.
Our staff are always busy on the phone responding to applicants.
1. Get a police report
2. Use the passport number on the photocopy to apply for renewal.
3. Get a money order of $400 (CAD) payable to the High Commission for the lost passport
4. Get a separate money order for an administrative fee of $50 (CAD) payable to the High Commission
Dear Susan,
I initially got a booking on November 9th, 2021 and then later a vacant spot appeared on October 12 and I signed up for that date. When I tried to free the November 9th date by canceling the appointment in November, both dates on which I have earlier booked were canceled automatically.
How could this happen? What would encourage me to cancel booking next time to free up space for others?
I bet I am not alone facing this dilemma.
How can you address this problem so people can free up extra bookings?
Hi Robert,
I have no explanation for what happened; perhaps it was a technical problem.
Please, send a detailed message to generalinquiries@nigeriahcottawa.ca
Our scheduling officer will get a new booking for you.
Dear Susan,
I attended my passport reissue interview earlier today and finished successfully but I lost my old passport in The Chancellery in the haste to leave for the airport to catch my return flight to Calgary. I remember clearly that the passport officer gave me back my passport but upon arrival at the Ottawa Airport I realized it is missing. I called the taxi driver to enquire but he denied finding it. This leaves a high probability that the passport never left the Chancellery with me.
Could you help me ask the staff if they come across it to enclose it in my self-addressed envelope that I left for my new passport.
Thank you very much.
You are an angel.
Hello Susan,
Hope you are doing well, Please I would like to confirm if the embassy will be operational , my appointment date for passport renewal is October 15 2021 @ 11:55am. I am coming from Toronto and I want to be sure before travelling down, An early response will be appreciated.
Thank you!
Dami Osoba
I will advise you to come in with the money order.
If booklets are available at the time, your passport will be produced the same day. If not, you can go home with your money order. I can't give
you a yes or no answer.
Oluwatobi SalamiSays
what happens to the people that have an appointment for April
Abu SusanSays
Please, we would appreciate messages that we can understand and answer.
Bella OghieakheSays
Request for the kind consideration of passport renewal as Essential Service for nursing mother who traveled from Winnipeg, MB for Passport Renewal Appointment. I came all the way from Winnipeg, Manitoba to renew my Nigerian Passport in Ottawa, only to be informed that my appointment has been affected by the sudden closure of the Nigerian passport services due to Covid. I was only granted a short unpaid leave from my workplace, based on the essential need of the passport document in extending my employment contract. My work permit expires soon and the renewal of my expired passport is a key requirement in order to apply for a work permit extension. I am a breastfeeding mother, who also had to risk the health and safety of myself and infant, to travel into Ontario which has far higher Covid 19 cases than Winnipeg, Manitoba. The traveling /accommodation expenses are a lot. The Ottawa public health mandates non-essential businesses and services be closed to curb the spread of the Variant. I am pleading with the Nigerian High Commission to please consider my case for passport renewal as essential. Thank you.
Abu SusanSays
Hello Bella, We understand your plight and apologize for the inconvenience. I will send you an email shortly.
AzeezatSays
I have appointment for April 15th, I’m coming from Nova Scotia, my flight and hotel has been and I can’t even get refund for any of that. I have exams. I need to renewal my passport so i can apply for my work permit.
Abu SusanSays
Hello Azeezat, We have no control over the situation. Keep checking the website for directives.
JesseSays
I just renewed my licence and my health card at an Ottawa registry, yet this Nigerian High Commission claims they've been told to close? I think not. Call 211 and ask if the Government of Canada has enforced a closure of the Nigerian High Commission. Better yet, contact a news reporter with ctv and get to the bottom of this.
Abu SusanSays
Do you think we are happy that Nigerians are going through challenges? You would prefer that we go against the law of the Province? Please, do your research before making such a commentary.
Muyiwa OlaSays
Nigerian Immigration Service is the only national agency operating internationally and still requires their citizens to come to their offices physically to renew passport. It doesn't matter how many dozens you have processed in the past. A country of at least 150 million people? What a nonsense! Even smaller countries like Ghana and Cote D'Ivoire that do not have Nigeria's population and resources issue 10 year passport, and their citizens renew them through postage. When will Nigeria come of age and stop traumatizing their citizens for every public service? What kind of rogue state is ours?
Abu SusanSays
Muyiwa, Venting here will not help you. The Nigeria High Commission does not make the law. We are only trying to do our best with what we have. Thanks
Halimat BabalolaSays
Hello, Please I’d appreciate an email with instructions on how to proceed. I’m in Ontario from Winnipeg and I already tried to email with the contact provided on your website as the phone number doesn’t go through. I took days off from work which was really hard to do and came all the way. I’ve spent a lot on the flights and accommodations and we were asked to wait on directives for those with appointments but I haven’t received an update on how this will pan out and my interview is in 2 days.
Abu SusanSays
Check our latest news today on the website to see what applies to your situation. Thanks
HalimatSays
Hello, Please can I get an email with further instructions, my interview is in 2 days. I’m in Ontario from Winnipeg and I had to take time off work. Please I’d appreciate an email.
Abu SusanSays
We are closed at the moment in line with the province of Ontario's directive prohibiting indoor events. Keep checking the website for updates.
HalimatSays
Okay I do understand that but when are they gonna update? It’s been days since i got the email
HalimatSays
For some reason my comments keeps getting deleted and I’m pretty sure they were posted cause I screenshot it after it happened the first time. I’m only asking for a response to my email regarding my appointment. We were told to wait for directives.
OgechiSays
My appointment is on the 27th of April and my passport will expire on the 5th of May. I have booked my flight already. Just so confused right now. Is there any alternative, please help me as I will be renewing alongside with my two children.
Abu SusanSays
We understand your plight, but the situation is beyond the High Commission. Defer your flight.
KikeSays
My interview for passport renewal was scheduled 8/4/21, but canceled due to the covid third wave. Pls my question is are going to get an email for reschedule or just come in as soon as the embassy is open for public. Pls I will appreciate a response.
Abu SusanSays
You will get a notification
KikeSays
My comments got deleted too
Abu SusanSays
We do not delete comments
A. ESays
I posted a comment yesterday, and I don't see it, neither did I get a response.
Abu SusanSays
We can only respond to what we see
John Aduku OmaleSays
Hello, Please while I understand the need for the sudden closure of the High Commission on April 02, 2021, due to the province-wide "emergency brake" to curb the spread of COVID and the impact the closure had on my appointment date of April 05, 2021, for passport renewal in terms of Airfare/Hotel accommodation, lost opportunity to use the passport for an examination. Can you guarantee those of us who had our appointments earlier scheduled for April 2021 will be given priority on the queue when the lockdown measures are lifted? that would only the fair and just given the circumstances that led to the cancellation of our April 2021 appointment.
Abu SusanSays
Yes, John, people in your category would be at the top of our scale of preference. Thanks
AdeizaSays
Please, how about those who were at NHC (Ottawa) and did apply just before the closure, and are waiting for their passport via Canada xpresspost?
Abu SusanSays
You are not affected. Check your tracking number next week
ChimaSays
I was at the embassy on March 18th 2021 to renew my expired passport. With this new development, when can i expect to receive my newly renewed passport?
Abu SusanSays
You have no problem. You will get your passport perhaps, next week
Chima UzonduSays
I was at the Embassy on March 18th, 2021 to renew my passport. With this new COVID 19 development, when can I expect to receive my newly renewed passport?
Abu SusanSays
Keep checking your tracking number.
Emmanuel AlukoSays
Wow, I saw this coming. I have appointment on the 28th of April, but with this high-end restriction, I don't think it is going to be possible. What do you think would happen to us that book appointment on this date. Should we re-book or wait until the restriction is lifted.
Abu SusanSays
Wait for further directives
OlaSays
what about those people already renewed there passport and wait to collect it before the lockdown
Abu SusanSays
You have no problem. You will get your passport.
Abu SusanSays
We are not sleeping. Check our latest news on the website to see what the government is offering for various situations. We are not authorized to open to the public at the moment.
LauraSays
Hello, I am planning to travel to Nigeria in June I have attempted to contact the embassy since March no emails were replied and no phones were answered. I am requesting to have a tourist visa. Since the embassy is now closed, does this mean you are not operating at all or limiting your operations, Should I still mail my application or must i wait until you reopen? I had an appointment for April 28th,2021. Will I have to reschedule and or will I be given priority placement for an appointment? Since the announcement i have not yet been contacted i only figured this out by visiting the website. Is there a strategy in place to offer contact less pick ups for visa's? Looking forward to your reply.
Abu SusanSays
Your case is different. Send your visa application to: https://visa.vfsglobal.com/can/en/nga
Kemi AdeSays
I had previously mailed my visa application and it was received by your office before the announcement of the shutdown. Will my tourist visa still be processed or do I have to wait till you guys reopen again? Thank you
Abu SusanSays
It will be processed.
TinuSays
Hello, My appointment is May 6, will the embassy be opened by then? looking forward to your reply.
Abu SusanSays
We cannot give you a firm answer Tinu. We are on Canadian soil and must obey the law.
DanielSays
Is there a way one could request a police character certificate online?
Abu SusanSays
Daniel, are you talking about police certification from Nigeria? If yes, you may have to get in touch with the Nigerian Police.
DaveSays
I did my renewal on Mar 30th, will the third wave of COVID affect the processing for the renewal of my passport. I have checked the tracking number and it appears the passport is yet to arrive at the post office.
Abu SusanSays
Please give it a bit of time, Dave. You will get it. Perhaps before the end of the week.
HalimaSays
Hi, if I booked an appointment and could not attend because of COVID isolation , is my application still valid?
Abu SusanSays
You will get a new date.
Deborah UdokweSays
I had an appointment for a renewal on April 27, flights booked an everything. Will my appointment be moved? My passport expires on May 27th. I just need to know if it will be moved and to what date so I know what to explain to the Canadian government. I also hope that we don't have to pay for a new appointment or application.
Abu SusanSays
Yes, Deborah, We will move your appointment forward. You don't have to pay for a new appointment or application.
Mrs OkaforSays
Hi Susan. With the lockdown, can I still apply for tourist Visa by mailing my passport with the neccessary doc? And hope to be attended to. Will the lockdown affect online application and mailing back of docs. Thanks for your response
Abu SusanSays
Hello Mrs Okafor, Yes, you can apply for your tourist Visa.
Tolulope OlaniyanSays
Hello, I applied for passport renewal for my daughter and I and paid online July 22, 2020. With all that is happening and the several embassy shutdowns, I was only able to get an appointment for April 14,2021 which has also now been cancelled. Since payment is valid for only one year, what happens if I can’t get the renewal done before July 22, 2021? Is there a consideration to extend the validity of the payment? Thank you.
Abu SusanSays
You don't have a problem, Olaniyan; the pandemic has affected all of us. You will get an email about a new date of capture as soon as Ontario gets back to a bit of normal.
MichaelSays
Hello My mother wants an emergency travel certificate. Is this service affected by the closure? there are tow payments ( one CAD4100 and the other CAD$50) to be paid. Who do i address the bank darft to?
Abu SusanSays
The service is active. See the method of payment below. It is also on the website. THE HIGH COMMISSION OF THE FEDERAL REPUBLIC OF NIGERIA IN CANADA WISHES TO INFORM PASSPORT APPLICANTS OF THE UPDATED PASSPORT RENEWAL PROCESS. ADMINISTRATIVE FEES A.) FRESH ISSUE/RENEWAL $50 B.) EXPEDITED ISSUANCE (SAME DAY SERVICE) $200 C.) LOST PASSPORT (CAUTION FEE) $400 D.) LETTER OF CERTIFICATION OF PASSPORT $70 CHANGE OF DATA (PASSPORTS) (I) BY MARRIAGE $100 (II) OTHERS $150 Kindly note that the above charges are Administrative Charges/Fees and are different from the main fees. The charges are non-refundable. Mode of payment shall be by money order, payable to the Nigeria High Commission, Ottawa, ONLY.
T.MSays
My daughter has appointment for may 27th, her passport and visa expires on 30th of may, I booked an appointment since December. We are coming from Nova Scotia, please when will she get another appointment? Thank you
Abu SusanSays
T.M, we are still in April. Hopefully, if we get back to work in early May, she will not have a problem with her appointment date. However, please keep checking the website or any of our social media platforms for further directives.
SaqeenahSays
Hi, pls I need a clarification about application of Emergency Travel Document. Is the $100 USD? I can see administrative fee is CAD50. I understand money order can only be done in CAD. Pls explain.
A.G.Says
Good morning. Please just out of curiosity, is there a reason why the Nigerian Embassy wouldn't qualify as an essential service as a government service under Meetings or event spaces according to the new Ontario lockdown restrictions: https://www.ontario.ca/page/enhancing-public-health-and-workplace-safety-measures-provincewide-shutdown#section-3 and the Ontario COVID regulations under Shutdown Zone section 1(9): https://www.ontario.ca/laws/regulation/200082. My appointment was scheduled for April 29th and with your comments about getting extensions on appointments if we do open back up in May, I fear with the amount of people that might already have appointments in April as well, my extension might not be till the end of May or early June; which by then it will already be too late before it's expiration and what I plan to use it for. Kindly advise as to why the Nigerian Embassy might not qualify as a government services which are allowed to continue running. Thank you.
Abu SusanSays
A.G. Unfortunately, I cannot answer your question. Kindly send an email to IRCC to find out. That said, let us wait for May. Keep hope alive! We will attend to you.
George ISays
Hello, I was part of the people who already completed their passport application, took their pictures, fingerprints and paid, in March when the embassy officials came to Vancouver. We gave them Canada post return envelopes and are waiting to receive the new passport. Please I’m in extreme urgent need of it and I really need to know when the applications will be finalized and the new and old passport mailed back.
Abu SusanSays
Hello George, We are almost done with the Vancouver package. You will get your passport soon.
George ISays
Thanks for the reply Abu, this helped a lot.
MediSays
Why is that Nigerian Officials feel it is needed to lay hardship on it's citizens, why can't those that have renewed before from your database Issue them a new passport in the mail. why is it so hard to do the right thing and make our life easier, for godness sakes.
Abu SusanSays
Hello Medi, Please, be careful about your choice of words. We are all adults. The Mission did not create the rules of engagement, and we believe the Nigerian government is working on improving the pattern of engagement, especially about passport renewals. However, on our part, We are employing various strategies to make things easy for Nigerians in Canada. Please work with us to make the process seamless. Thank you,
Jay JaySays
I want to commend your polite response to people's plight. I have no issue but my son's appointment is for 17th May but obviously will not take place. I hope those that applied earlier will be given priority. He is worried. I've heard good testimonial about the Ottawa high commission and i pray we should be able to give the same testimony too. God bless you all.
Abu SusanSays
By the Grace of God. You will testify like others. But pray for us. It's a lot to deal with. We need the wisdom of King Solomon.
KemdySays
Hi, I am trying to find a way to renew my Nigerian Passport, is the winnipeg location open to renew passport or is it presently only the Ottawa location that is open?
Abu SusanSays
We do not have a location in Winnipeg. We came in for the Intervention, which ends this afternoon. Please take a look at the Information from IRCC below to address your situation if it is urgent. If not urgent, go on our website and apply for renewal and wait until the Ontario stay at home order is called off. As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information. 1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online. 2. More information on applying for an extension can be found @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend 3. Additional information on applying for restoration is available @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html 4. Applicants who apply before their status expires will have their status maintained while their application is being processed. 5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation. Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must: 1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport. 2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada. The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
HansSays
Good Morning, Please I sent my passport to the High Commission for a tourist visa to Nigeria. It was delivered on the 13th of April. Is there any way I can find out the status of my visa application? Thanks for the good work.
SamSays
Hi, I have a passport renewal appointment on the 26th of April. Do you have any provisions to process passport renewals considering you are closed until further notice?
Abu SusanSays
No Sam. We cannot process your passport until we reopen the High Commission. Please take a look at our latest news column on the website and read the Update on Immigration Services. If you have an urgent case, you may find the option for you provided by IRCC.
MarieSays
i need to travel with my one and half year old. i have a nigerian passport but he doesnt. Can i get an emergency travel certificate for him and would you need to see travel ticket in the application?
Abu SusanSays
Yes to all your questions Marie.
Monica UwalakaSays
Hello, I had my appointment on the 10th of March 2021 for passport renewal and I mailed back current my passport. I am yet to receive any updates on the status of my application.
Abu SusanSays
Monica, I don't understand your point.
Monica UwalakaSays
Hi, I am saying I had my passport renewal on the 10th of March and I am yet to receive my new passport. I also had to mail back my old passport which I have already done. Would people who have had their appointments be able to receive their passports this month? My status is about to expire and I need my passport for an extension. Thank you for your replies.
Abu SusanSays
Loveth, I get you! It is frustrating. But I am not sure you got it, right? Did you visit any of the embassies you mentioned? The Embassies are under a particular Canadian Government Authority. They set the rules for us to follow. You have no idea of the discussions going on behind the scene. The High Commission knows what Nigerians are going through, and we are trying to see what can be done. This is not a country where you bend the rules or go against the law. So, please, don't be too quick to jump to a conclusion.
Loveth JohnsonSays
Thank you for your response Susan. I really appreciate it. However, I do not have to visit those embassies myself. A Togolese friend of mine went to Ottawa to renew his passport just yesterday. And I have a Cameroonian friend coming to renew her's in Ottawa next week. I am an international student in Montreal, so I have these folks as colleagues. Now I wouldn't pretend to know about any discussion going on behind the scene, I will just say that the evidence from these embassies websites, and people that I know that are getting their passports from these consulates shows that those guys are making the best of the situation to continue to provide these services for their citizens rather than just shutting down passport issuance, albeit temporarily, as the case is with the Nigerian consulate. I should mention that this shutting down was also the case during the first wave of the pandemic when the other consulates were still issue passports. I will reiterate that the restrictions announced by the Ontario government does not list consular services as a prohibited activity. At worst it restricts indoor activities for essential services to 25% of existing capacity which is far better than just shutting down the entire passport services till further notice. Thank you very much Susan, and have a nice day.
Abu SusanSays
Loveth, We also had the same skeletal services during the first and the second wave as well, after the government gave us permission to go ahead and admit a limited number of applicants per day. The same people said NO this time, despite our arguments. We are on Canadian soil. We cannot go against the law. That said, I will do a little investigation to know what the Togolese embassy is doing differently. Thanks and have a nice day too.
DAVESays
I did my renewal on Mar 30th, and I'm still yet to receive the passport. I have checked the tracking number and it appears the passport is yet to arrive at the post office.
DAVESays
I am in dire need of the passport, as my status is about to expire. Why is it taking longer, individuals who renewed passports on march 30th at Ottawa have gotten theirs weeks ago. What could be the problem with mine.
Abu SusanSays
Hello Dave, I sent your message to the unit. I will check again on Monday.
DAVESays
okay, thank you. I will be expecting a reply.
DaveSays
Hi Susan, not sure but is there any update on my application?
DAVESays
Hi Susa, please what did the unit say? What was the response of the unit?
George ISays
Hello, I have another update. I completed my passport application when the embassy officials came to Vancouver at the end of March, we paid and gave them our Canada post return envelopes. The problem now is that my friend and my brother’s passport have both been shipped 2 days ago. We did ours at the same time exactly but mine is yet to be shipped, I have constantly checked the tracking number and there are no updates. Have all the Vancouver passports been completed? Can I find out where mine is?
Abu SusanSays
They are coming in batches. Wait patiently, George.
EniolaSays
I had my passport renewal on March 5th 2021, it is now almost 2 months and I still haven’t gotten my passport. Can you please look into it
Abu SusanSays
Sorry to hear that. What is your surname?
Abu SusanSays
Eniola, You are responsible for the delay. Your passport was ready before the end of March. However, you did not leave or mail your old Passport. Please send in your old passport to enable us to mail the new one.
NengiSays
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you!
BbSays
Hello, I am seeing a lot of people say that they renewed their passports in March and are still awaiting them. Last time i came to the embassy, i got my new passport the same day. Has this process changed? I am part of the people who had an April appointment and am worried that i won't get my passport for many weeks after i finally get a new appointment. I am doing my PR process and it's a matter of urgency as soon as your embassy opens..
Abu SusanSays
Bb, I'm glad to hear you say the last time you came here; you got your passport the same day. For now, it is no longer business as usual due to the outbreak of COVID-19 and the challenges with incessant lockdown/stay at home order. We are not open to the public at the moment. For those complaining about renewal in March and not getting their passports, I did a bit of investigation last week and found out that some made mistakes with their mailing addresses, while some did not leave their old passports behind. There are genuine cases delayed by the postal services, though.
NengiSays
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you!
MariaSays
My son is in the passport renewal web. His passport expired and we were scheduled for renewal April 14th, booked flights and hotel. I was shattered when I got the postponement notice. While I understand you cant go against the state law on Covid, I am pleading for exceptions to special cases. Due to this delay, his Visitor's record application hasn't been renewed, so is his Medicare and he's supposed to see a doctor for some urgent examination. IRCC gave me a deadline of May 5th to renew his passport. How can the Nigerian Passport office help me in this case, considering he's just a minor (12years). A lot is really at stake here. I sent email no response, and I really have no other means of reaching out at this point. This is the voice of a mother who has been pushed to the wall! Thanks in advance for your help! Special cases deserve special attention, life should never be a one size fits all. Thank you
Abu SusanSays
I am so sorry to hear that. However, you have to go back to IRCC. We are following their directives. With the extension of the stay at home order by the Government of Ontario, we have no choice but to wait till it is lifted. We are not allowed to let people into the Mission for Immigration Services.
NengiSays
Hi Maria, Do you mind not highjacking my thread and starting your own thread? I would like my question answered. Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you!
NengiSays
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you! Please answer my question as it is urgent, so I know how to proceed. I've been asking the same question for a few days now, and it keeps getting highjacked and unanswered. Thanks.
DAVESays
Today makes it one month I did my renewal at Ottawa, and I'm still yet to obtain my passport. I need to extend my visa status or I will lose my status in Canada. Individuals who did theirs on march 30th have gotten their passports. Please what is happening with mine? Still nothing shows up when I track the passport on Canada post. I need urgent assistance. JOWO MO BERE E !! BIKO M KWURU GI !! DA FATAN NA BARKA !!
MotunrayoSays
Hello, I have to urgently renew my passport for my work permit. IRSS requires me to have my passport renewed for my application and I have the first week of May to do so. I am currently in Toronto, is there a way for me to urgently renew my passport?
Abu SusanSays
Hello Motunrayo, I guess you did not bother to read our news update on the front page here. If you are in Toronto, you also know of the stay at home order of the government of Ontario. We are not allowed to take in applicants for immigration services as a result of the emergency break. However, IRCC provided a plan B for people like you. Please take a look at the following news item, which is also on our website, and apply for what applies to you. As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information. 1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online. 2. More information on applying for an extension can be found @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend 3. Additional information on applying for restoration is available @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html 4. Applicants who apply before their status expires will have their status maintained while their application is being processed. 5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation. Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must: 1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport. 2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada. The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
NengiSays
Hi Abu Susan, do you have any information regarding the E-passport intervention in Edmonton that's supposedly happening in May? I'm in Edmonton and my appointment in Ottawa has been affected by the lockdown, and I would like to utilize the passport renewal process here in Edmonton. I need it done ASAP as I've been given 30 days by the IRCC to provide a valid passport (my 30 days expires on May 16th, 2021). Please let me know any information you have for the E-passport intervention in Edmonton. Thank you! Please answer my question as it is urgent, so I know how to proceed. I've been asking the same question for a few days now, and it keeps getting highjacked and unanswered. Thanks.
Abu SusanSays
We do not "hijack questions", please. I answered the last question you posted here. I remember your name. Please get in touch with the Nigerian Canadian Association in Edmonton. The Associations organize and coordinate the intervention exercise in collaboration with the Nigeria High Commission. Registered members of the Association get information about news like these from the Association's mailing platform regularly.
NengiSays
Thanks Abu. I didn't say YOU highjacked my question. I meant other people with questions replied my question with theirs, ergo, 'highjacking' and you end up not responding to mine, but theirs. It's been chaotic and I really hope the embassy is allowed to open very soon. You did answer my previous question, but not this particular one. Thank you for your response.
George ISays
Hi, this is my third update. I completed my passport process since the officials came to Vancouver at the end of March. It’s been a month now, everyone that I did it with has gotten theirs except me. I’ve needed it urgently for a while now.
VictorSays
Hi There..i wanted to ask what would happen to those whose appointment was scheduled in April that got affected by the lockdown..Do we need to reschedule once the lockdown is lifted or could we walk in presenting the scheduled April appointment and be given priority ? Would that be a factor considered ?...A lot of plans have been daunted by this lockdown hopefully the same day retrieval would also be possible for those who pay the additional fees which is a very commendable initiative for those who travel into Ottawa from a different province/city
Abu SusanSays
Brother Victor, You cannot walk in oh! We have some people waiting from March. But don't worry, we will try our best to take care of all of you. Luckily, our immigration officers are extremely passionate about ensuring that they offer the best service to Nigerians. Please, go ahead and pick a new date ahead.
George ISays
Hi, please can you help find the status of my passport, it’s been over a month. Please.
MateenSays
Hi, I paid for my passport renewal in April of last year, I was told to come back in December since my passport did not expire till April 2021. I tried later in December but was unsuccessful because of the festivities. Will I need to pay again for my passport renewal and do I still need to book and appointment? are you guys now open or still observing the lockdown?
Abu SusanSays
We are not open. Please, pick a new date from the website with your current document and wait until we resume the normal schedule. You do not have to pay again.
OlusolaSays
Hello, my passport is expiring next month, I was scheduled to come on Friday. I am just seeing you guys are not opened and my flight has been booked since March. Is there any other way to get a passport renewal? I need to renew my work permit. Kindly let me know. Thanks
Abu SusanSays
Sorry, Olusola, There is no other way except after the stay at home order in Ontario is called off. The other option is the Intervention exercise, but that depends on your location because it is meant for provinces that are far away from Ontario. Our team got back from Vancouver and Winnipeg in the last two months.
Oluoha Amaechi StanleySays
Prince Edward Island is far away oh. I am not trying to be selfish but at least you guys should come to Atlantic Canada. Men Visa wan Expire naa.
Abu SusanSays
We are on it. Get in touch with the Nigerian Canadian Association there.
Ola JokoSays
Hello, I had an appointment scheduled for May 20th to renew my passport. With the current lockdown in Ontario, will you be rescheduling the appointments for those folks who had appointments during the lockdown period or is the expectation that we reschedule our appointments after the lockdown restrictions are lifted. Also, are you still processing visa applications for Nigerians with foreign passports during the lockdown as an alternative means for folks to be able to travel if they can't get their passports renewed?
Abu SusanSays
Please go ahead and reschedule your appointment on the website. The Mission will also get back to you after the lockdown restrictions are lifted. Yes, we are still processing visa applications.
Ola JokoSays
Thanks for the prompt response. One follow up question regarding the administrative fees to be paid for processing passport applications. If I would like to get my passport on the same day (Expedited Issuance), would I be required to pay the $50 renewal fee in addition to the $200 expedited issuance fee? I would like to confirm this so I can purchase money order for the right amount prior to coming in for my appointment.
NonsoSays
Hello, I have passport interview appointments with family at the NHC on May 21, 2021. With the lockdown in Ontario province ending on May 19, will the high commission be open on the 21st to attend to Citizens? The High Commissioner mentioned in a YouTube clip, that the NHC - Ottawa plans to do an intervention in Edmonton, Alberta. For people living in Alberta, but not Edmonton, this may be an option. What are the planned date(s) for this intervention ?
Abu SusanSays
The High Commission will send you an email about when to come in for your biometric exercise. As you may know, we have a backlog of applicants before your original date. We are working on modalities to ensure that we accommodate all applicants. You can also check the website and our social media platforms for more information when the stay at home order is lifted.
VicSays
The lockdown has been extended till June 2 for ontario …will the consulate be open following that day or would some approval of operations commencement be required?
Abu SusanSays
Watch this space and our social media platforms for the resumption date.
DupeSays
Hi, I have a passport interview appointment with my family on the 28th of May 2021 and with the current lockdown extension in Ontario, I am not sure what to make of things at this point. I need the passport to apply for work authorization in the United States. I have looked at your Plan B and it doesn't apply to me. Could you please advise on the next steps?
Abu SusanSays
Write a letter to IRCC stating your case.
DupeSays
Good evening, I applied for my passport renewal, along with my family and our appointment date was supposed to be May 28, 2021. With the current Ontario lockdown, I don't know what to make of things. I need my passport to apply for work authorization in the United States. Could you please advise on the next steps?
Abu SusanSays
Unfortunately, we cannot help with your peculiar situation. Take a look at the following news item and fill the form that applies to your situation. If you do not fit into any of the two links. Then you have to write to IRCC stating your case. Update on Immigration Services As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information. 1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online. 2. More information on applying for an extension can be found @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend 3. Additional information on applying for restoration is available @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html 4. Applicants who apply before their status expires will have their status maintained while their application is being processed. 5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation. Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must: 1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport. 2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada. The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
HOSays
Hi, I see the province has extended the lockdown again in June 2, currently my work permit will expire in June and I need to renew my passport before I can apply. Is it at all possible to make any exceptions?
Abu SusanSays
No exception to the rules. Ontario says we should not admit anyone into the Embassy. However, here is plan B. Please, read carefully and fill the form that applies to your situation. Update on Immigration Services As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information. 1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online. 2. More information on applying for an extension can be found @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend 3. Additional information on applying for restoration is available @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html 4. Applicants who apply before their status expires will have their status maintained while their application is being processed. 5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation. Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must: 1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport. 2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada. The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
TeniSays
Please , can you reply me. I have asked this twice and I didn't get any response. My daughter has passport renewal interview for may 27th . Will it be possible? If not can I please get a letter stating that so that I can send to immigration. Thank you
Abu SusanSays
I just replied to a similar question. There is no letter. Let her read the following and fill the form that applies to her situation. Update on Immigration Services As a result of the current challenges affecting Immigration services resulting from the 3rd wave of the Coronavirus in Ontario-Canada, the Nigeria High Commission, Ottawa, is pleased to provide Nigerian citizens in Canada with the following vital information. 1. Temporary residents in Canada whose passports/travel documents are about to or have expired and cannot be renewed due to COVID-19 restrictions are encouraged to apply for an extension or restoration of their status online. 2. More information on applying for an extension can be found @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors.html#extend 3. Additional information on applying for restoration is available @ https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/restoration-extension-trv.html 4. Applicants who apply before their status expires will have their status maintained while their application is being processed. 5. Where additional documentation or information is required to decide on an application (such as a valid passport), Immigration Refugees and Citizenship Canada (IRCC) will request the necessary material. However, they may allow the applicant 90days to submit the required documentation. Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must: 1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport. 2. On arrival in Nigeria, such individuals should make deliberate efforts to visit the closest Nigeria Immigration Service passport renewal office to renew their passport before returning to Canada. The Nigeria High Commission, Ottawa, will continue to post updates on the website and social media platforms.
TosinSays
Hello, I was part of the people who already completed their passport application, took their pictures, fingerprints and paid, in March when the embassy officials came to Vancouver. Are you still processing some of the applications from vancouver?
Abu SusanSays
Yes, we are still processing them. We have a few issues with some of the passports. We have sent the information to Abuja for clarification.
MikeSays
Hello Abu Susan. Based on what you said "Nigerians with expired Nigerian passports planning to travel back home are allowed to do so, but must: 1. Obtain clearance from their airline of choice about travelling with an expired Nigerian passport". What of Nigerians that have to travel to another country for an important purpose and yet your office not attending to their passport because of Ontario Lockdown. Can the airline allow them to travel to another country with an expired passport. My daughter passport has expired since early May and this is the second time my appointment for passport renewal has been cancelled due to Ontario Lockdown. My daughter needs to travel with me to South Africa and now her passport has expired, which means we can travel now.
Abu SusanSays
Sorry about that, Mike. We are not happy about the situation too. You can only travel to Nigeria with an expired passport because you are going back home. It is a different case if you are travelling to another country. We do not have provisions for that. If she is a Canadian Citizen, she can apply for a visa from the South African Embassy.
ModupeSays
Hello, I just made an application for passport renewal. How do I book an appointment? I'm aware there's the lockdown over in Ontario but I'll like to book an appointment for June/July 2021. Thank you.
Abu SusanSays
Hello, Unfortunately, you cannot book for June and July. The months are full. Check for August upwards. Regards,
EbereSays
My appointment was supposed to be today May 19, 2021 My payment expires July 2021. I hope I will not be expected to make another payment When the embassy finally opens , who will the rescheduling of appointment be done? Do I got ahead an fix another appointment in June or July hopefully lockdown will be over by then
Abu SusanSays
Yes, go ahead and fix another appointment, please.
EbereSays
Hello Susan please what is the amount that should be on the money order "Please be sure to come with the money order for the applicable administrative fees"
Oluoha Amaechi StanleySays
Wait there is something I am not Understanding, as my appointment is on the 31th of May, if the lockdown isn't lifted by then, do I have to reschedule? If that is the case "E no make sense". And please since last month you guys said you will send my v=confirmation, I haven't still seen it oh.
Abu SusanSays
If your appointment is for May 31, you have to reschedule. What do you mean by "E no make sense"? And please, try not to use abbreviations here. What is V=confirmation?
IbukunSays
Hello, I had an appointment to renew my passport for May 7th but due to the restrictions I wasn't able to be attended to. I read here a while back that you would be helping to reschedule the interview dates for those that applied before, but now I see we have to reschedule it ourselves. I have rescheduled mine for August 5th but my passport, work permit and visa are all expiring on July 20th. I have applied for an extension of my post grad work permit and visa to remain in the country but without a valid passport, they aren't giving any guarantees. Pleeease, I'm a recent graduate that just found a job and I don't want to lose this opportunity. Please advise 🙏🏾 thank you!
Abu SusanSays
Kindly send me a reminder when we reopen to the public. I guess some applicants were lucky to have renewed their passport during some of our intervention programs in some provinces, we may end up with a few free slots to fill in.
IbukunSays
Thank you so much! I definitely will. Can I send the reminder here?
JacobSays
Hello, On arrival in Lagos, is 7 days quarantine required for someone who is already vaccinated in Canada? Also, is another COVID-19 test required?
BBSays
Hello I had an appointment on April 21st. - Will you be contacting us directly to reschedule appointments when things reopen, or will we have to use the general appointment scheduler? I truly hope you can do something so that those who had appointments during the lockdown are served FIRST. I am applying for my PR and need my passport urgently. It doesn’t seem fair that we have to schedule appointments along with everyone else, if we already had a date during lockdown. - Do you still issue same day passports at the embassy?
JacobSays
Hello Abu Susan, I heard that the NHC in Canada is out of int'l passport booklets. First, is this accurate? Second, how long does it take to get the passport renewal processed and sent by Canada post? Third and lastly, if I paid the CAD200 admin fee, will I receive the renewed passport the same day?
JacobSays
Hello Abu Susan, I heard that the NHC in Canada is out of int'l passport booklets. First, is this accurate? Second, how long does it take to get the passport renewal processed and sent by Canada post? Third and lastly, if I paid the CAD200 admin fee, will I receive the renewed passport the same day?
BellaSays
Hello Abu Susan, I heard that the NHC in Canada is out of int'l passport booklets. First, is this accurate? Second, how long does it take to get the passport renewal processed and sent by Canada post? Third and lastly, if I paid the CAD200 admin fee, will I receive the renewed passport the same day?
Abu SusanSays
1. We are almost out of booklets. 2. We send the processed passport as soon as they are produced. 3. There is no guarantee that you will get the passport the same day if we are out of booklets.
JacobSays
Abu Susan, Thank you, again. (1) What did you mean by "we are almost out of booklets"? (2) Precisely, how may weeks does it take to produce a renewal passport?
Abu SusanSays
Exactly what it says, we do not have enough booklets at the moment. We hope to get more soon. As for production, It depends on the volume. It does not take much time if we have a few applicants.
Chidi O.Says
I want to apply for the replacement of my lost passport and have reported to the police, but the police said they don't issue physical copy of police report. Please what do you advise I do?
Abu SusanSays
You have to get a relation of yours in Nigeria to get the police report for you from the Nigerian Police office.
BukolaSays
Hi, I was able to schedule an appointment for passport renewal and I got a mail immediately. Is this mail the same as the passport interview invitation that must be printed and presented to the security official before entry into the Chancery or I should look forward to another email/letter? Thank you.
Abu SusanSays
Print and come with it. But that depends on your date. You did not mention the date here.
Chidi O.Says
Thank you so much Susan for the response. So, can I present a printed scanned copy to the Nigeria Embassy here in Ottawa?
JacobSays
Thank you, Abu Susan! Another question: Can I travel to Nigeria with my Canada Int'l passport and receive visa on arrival at Lagos? or must I obtain visa before travelling?
Dami OSays
Hello Abu Susan, I would like to confirm if the Nigeria Embassy in Ottawa will be open for June 11th . That is the date I have scheduled for my passport renewal. Kindly help confirm as I will be coming from Toronto. I would like to know before booking travel/accommodation. Thank You
Abu SusanSays
We have no control over your date. If the government of Ontario decides that phase one of reopening should commence before your date, then you have no problem. If not, you have to wait till you hear from the Mission.
EmekaSays
Hello Susan My appointment is on the 1st of June together with my wife, should we proceed to Ottawa on that date as we have our appointment already booked if you can reply me through my email that will be grateful
Abu SusanSays
No please, the Mission is still closed.
EmekaSays
Hi Susan, Good day, I have an appointment tomorrow 1st June for renewal of my passport, i hope i will be attended to please i need reply as quickly as possible thanks
Abu SusanSays
Hi Emeka, We are still closed. Wait until you hear from us.
BanksSays
I rescheduled my appointment for June 3,2021. Would you be reopening and attending to passport renewal clients at this time? I paid 200cad admin fee, what is the percentage chance of getting my passport on the same day ? I look forward to your prompt response Banks.
Abu SusanSays
Hello Banks, The Mission is still closed. We are under the Province of Ontario and must obey the laws of the land. Please, kindly wait until you hear from us. You may also check the website for a news update about the resumption date.
Nonso ASays
Hello Abu Susan, Is anyone checking and responding to emails going to the generalenquiries@nigeriahcottawa ? Been waiting for a response to my email....
Abu SusanSays
Yes, people are responding to the emails there. However, you can ask your question here as well.
DavidSays
Hello Abu Susan, I have been sending emails about my situation and still haven’t gotten any reply. I came to Ottawa in December to have my biometrics and photo taken I also left my mailing envelope behind, which contained all the documents that were required for my passport renewal. I am all the way in Alberta and that was my second time traveling to Ottawa because there was a lockdown order in place the first time I showed up. This has not only halted the renewal of my study permit but somehow also affected my mental health immensely. At this point I don’t know what to do anymore, I have already paid for this passport since 16th June, 2020. Application id- 16410845 Reference number- 1496415423 Please, help me!
DavidSays
I bought a mailing envelope like I was told to, put all the required documents in and submitted
Abu SusanSays
Hello David, We apologize for the inconveniences. I have taken note of your details. I will check. Hope to get back to you before the end of the day. Once again, accept our apologies.
JideSays
Hello Abu Susan, Please, Is the high commission still closed?
Abu SusanSays
Yes, Jide, But we will post the date of resumption here shortly. Thanks
Nonso ASays
For planned interventions say in Calgary or any other city, is it possible to get same day e-passport processing and pick up the passport if one pays the fees for that service? Or is this only possible for a service at the NHC Ottawa? Thanks for your feedback.
Dave EnyinnayaSays
Please what's the requirements for first issue of E-passport for a child born to Nigerian Parents here in Canada? There is no way to obtain Local Government ID letter from Nigeria.. Will the parents documentation as well as the child's birth certificate be adequate?
Abu SusanSays
Yes, Dave, your documentation and the birth certificate would do. Thanks.
HeritageSays
Hello, I would like to inquire on the administrative fee for passport renewal that is stated on the website. I applied for a passport renewal through an intervention program and the officials didn't collect the fee(money order), I would like to know if this administrative fee is mandatory for all applications in Ottawa and if I should mail the payment directly to the high commission? Best Regards!
Abu SusanSays
Hi Heritage, Many applicants are asking similar questions. We decided to post a news update for clarity. It is on the website, but I decided to post it below. NHC ADMINISRATIVE FEE! The Nigeria High Commission wishes to inform all Nigerians in Canada that the only administrative fee for E-Passport renewal is $50 (CAD). The mode of payment shall be by money order, payable to the Nigeria High Commission, Ottawa ONLY. Passport application and payment are made through the Nigeria Immigration service online via Innovate 1pay. The other Administration fee is the Expedited Issuance (Same day) service fee of $200, which is not mandatory. Any additional cost outside of the mentioned is not from the Nigeria High Commission. Thank you.
OlasubomiSays
Hi I tried calling your office to inquire about passport renewal. There should at least be someone available to answer our questions about applications over the phone. Anyways, my dilemma is that my passport expires this August 2021, but unfortunately I just noticed that I can't find the original copy passport and all I have now are photocopies of the bio page of my expiring Nigerian passport. How do I go about applying for a renewal of my passport since I don't have the original document, do I just need a police report or what other additional documents do I need for the application process. Please advise as this is urgent for an another application. Also are there any additional fees asides the $50 renewal fee that I need to pay? Is there any hope that the embassy will reopen anytime soon since things are gradually getting back to normal pls? Thank you
Abu SusanSays
Hello Oluubomi, Perhaps, you called during the public holidays. Our staff are always busy on the phone responding to applicants. 1. Get a police report 2. Use the passport number on the photocopy to apply for renewal. 3. Get a money order of $400 (CAD) payable to the High Commission for the lost passport 4. Get a separate money order for an administrative fee of $50 (CAD) payable to the High Commission
Robert SandaSays
Dear Susan, I initially got a booking on November 9th, 2021 and then later a vacant spot appeared on October 12 and I signed up for that date. When I tried to free the November 9th date by canceling the appointment in November, both dates on which I have earlier booked were canceled automatically. How could this happen? What would encourage me to cancel booking next time to free up space for others? I bet I am not alone facing this dilemma. How can you address this problem so people can free up extra bookings?
Abu SusanSays
Hi Robert, I have no explanation for what happened; perhaps it was a technical problem. Please, send a detailed message to generalinquiries@nigeriahcottawa.ca Our scheduling officer will get a new booking for you.
Robert SandaSays
Thanks very much Susan. Luckily, I have managed to get an ealier booking that fits my plan. I will be fine.
Robert SandaSays
Susan, it is still worth the while bringing this to your attention hoping this does not happen to someone else.
Robert SandaSays
Dear Susan, I attended my passport reissue interview earlier today and finished successfully but I lost my old passport in The Chancellery in the haste to leave for the airport to catch my return flight to Calgary. I remember clearly that the passport officer gave me back my passport but upon arrival at the Ottawa Airport I realized it is missing. I called the taxi driver to enquire but he denied finding it. This leaves a high probability that the passport never left the Chancellery with me. Could you help me ask the staff if they come across it to enclose it in my self-addressed envelope that I left for my new passport. Thank you very much. You are an angel.
Damilola OsobaSays
Hello Susan, Hope you are doing well, Please I would like to confirm if the embassy will be operational , my appointment date for passport renewal is October 15 2021 @ 11:55am. I am coming from Toronto and I want to be sure before travelling down, An early response will be appreciated. Thank you! Dami Osoba
Abu SusanSays
We will be open if it is not a Canadian Public holiday.
OlusegunSays
Hello Abu, can you please confirm if booklets are available for same day service renewal?
Abu SusanSays
I will advise you to come in with the money order. If booklets are available at the time, your passport will be produced the same day. If not, you can go home with your money order. I can't give you a yes or no answer.
OlusegunSays
Why are my comments not posted?
Abu SusanSays
Hello Olusegun, We reply to what we see.