Please be informed that the Nigeria High Commission, Ottawa, would reopen to the public on June 23, 2021, following the commencement of Ontario’s stage 1 of the three-step plan to safely and gradually lift public health measures based on ongoing province-wide vaccination progress.
However, the Mission would attend to applicants according to a systematic plan in line with COVID-19 Protocols.
The first set of applicants would be –
1. Students and workers whose study and work permits have expired.
2. Applicants who cannot renew their Permanent residence cards due to lack of a valid Nigerian passport.
3. Applicants whose permits would expire within the next three months.
Applicants in these categories would receive notice of dates and time to come to the Nigeria High Commission, Ottawa.
Nigerians with appointments scheduled and confirmed before the lockdown from March to April would be next in line.
The immigration team would work throughout the week, including weekends, to clear up the backlog. We hope to continue with those scheduled for May and June to get back to our regular calendar.
Anyone who shows up at the Nigeria High Commission without an appointment would not be allowed into the building.
We will do all we can to minimize the adverse impact of the Covid -19 pandemic on the well-being of our citizens.
Regards.
The Nigeria High Commission
Ottawa.
AJ OladoyinboSays
Hello Abu Susan, Thanks for the update, I just have a question my family and I have an appointment for the 23rd do we still show up or wait for the email. Thanks
Abu SusanSays
Hello AJ, Wait for the email please, Thanks.
ChinyereSays
Hello Abu Susan. I have an appointment already scheduled for July 9th (booked prior to the lockdown) . Do I still show up on this date, or wait till the backlog is cleared?
Abu SusanSays
Hi Chinyere, Wait till the backlog is cleared. You will get an email about a new date. Thank you.
Pelumi J.Says
I have got a question. My work permit expires in first week of August but I had my appointment scheduled for April 22nd. Due to the lock down I couldn’t come in. What category do I fall into ?
Abu SusanSays
The Mission will get in touch with you via email. Thanks.
Deborah UdokweSays
Good morning Abu Susan, thanks for the update, I just received a confirmation email for the 23rd of June, but I wanted to know what amount the money order is? I checked online and it said $50 CAD but I am not sure if that is outdated or it still stands. Also, I need to have a valid passport before the end of the month so I can go ahead with my study/work permit, so how long does it usually take to receive the passports back on average? Thank you.
AJSays
Good morning Abu, I have an appointment for july 14th. I am also in category number 3. Do i still come for my appointment as usual or do i still have to wait for an email other than that from the consular. (My permit and passport expires less than 2 months from now).
Abu SusanSays
Hi AJ, Wait for another email from the Mission. Thanks
Oluwafemi AkannioluSays
Good Morning Abu Susan, I and my family have a confirmed appointment for the 30th of June in a sent mail by the commission. (You have been scheduled to come in on June 30, 2021 10:30 am for your passport application interview). We are prepared to show up as scheduled, please advise. Thank you.
Abu SusanSays
Hello Oluwafemi, I am sure you got the confirmation before the last lockdown or in between. It is no longer valid. Wait until you get another email from us for a new appointment. Thanks.
Emeka StephenSays
Hi Abu Susan, My study permit expires by 7th of August, I have earlier on been given an appointment for July 6th.. Do I need to honour this appointment or wait for another email from the commision. Thanks!
Abu SusanSays
Hello Emeka, Please, wait for another email from the Mission. Thanks.
Supreme EmhenyaSays
Hi Abu Susan, from the requirements above, I am one of those whose permits would expire in the next three months, what exactly can i do to make sure they find out about such?, Also how do I obtain a confirmation date and time email?
Femi OsinowoSays
Hi Susan, How long does it take/require for application/renewal fee or payment to expire? Can someone reschedule appointment after missing earlier scheduled appointment?
Abu SusanSays
It expires after a year. Yes, you can reschedule your appointment
AdeSays
Hi Susan, I am not quite confuse with the email I got last night, I was given a date I MUST come in next week. That is such a short notice for someone like me whose shift at work is already scheduled for the whole of next week. I tried to contact to reschedule for the following week, but I got a respond saying I will be put on a wait list if I can’t come in next week. That is not fair not all of us can just leave work and book a flight to Ottawa I live in Alberta for god sake. Please how do you address this ?
Abu SusanSays
Ade, You could have done your biometrics if you were in touch with the Nigerian Canadian Association in Calgary. The Passport Intervention team was there since Thursday last week capturing applicants. They left this morning after capturing over a thousand applicant. I will pass your message across to those in charge of scheduling.
Stephen DijiSays
Hi Susan A., Thanks for the updates on the reopening and for the good job you have been doing. I’m happy to hear that you are opening after canceling our appointment due to short down cos our passport has expired since March and my family having an emergency that requires us to travel next month. Hope you can factor our appointment in as early as possible. Regards Steve Diji & family
Mazz ZaSays
Hi Abu Susan, from the requirements above, I am one of those whose permits would expire in the next three months, what exactly can i do to make sure they find out about such?, Also how do I obtain a confirmation date and time email?
Abu SusanSays
Send an email with detailed information about your case to- generalinquiries@nigeriahcottawa.ca
Olushola Rotimi AbeSays
Hello Abu Susan, I want to know if the Commission will be sending officers to BRITISH COLUMBIA anytime soon for passport renewal services. Also, I booked for August 16th hope the appointment won't be canceled. Awaiting your response. Thank you.
Abu SusanSays
Your appointment for August should be fine, all things being equal. As for Intervention in BC, Please, get in touch with the Nigerian Canadian Association officials.
IfedayoSays
Hello Abu Susan. First off, thank you for the update. From the requirements above, I am one of those whose permit would expire in the next three months, and I also booked an appointment for June 24th but I booked this after April. Can I still show up for my appointment day?
Abu SusanSays
Hello Ifedayo, Please, you cannot show up on the day of the appointment anymore. Please, send a detailed email stating the authenticity of your case to generalinquiries@nigeriahcottawa.ca The officer will send you a date and time to come to the Mission. We can only admit a specific number at a time due to COVID-19 restrictions.
Archibong EdemSays
Hi Susan, many thanks for your kind responses. I need your advice. My passport expired this month and i had booked my flight for August 3rd. I made my application for renewal online recently and have made the payments. But scheduling an appointment before my flight is looking far fetched. I really have to make this trip. I saw a post about Nigerians with expired passports having a chance to still travel. Please how do i go about this? is it possible to make this trip in August and renew my passport when i get to Nigeria?. Please kindly advice a brother. Many thanks
Abu SusanSays
Hello Archibong, You can travel to Nigeria with an expired passport as a Nigerian without stress. You need to get in touch with the Airline to let them know about it. You can also apply for an Emergency Travel Certificate (ETC). The details are on the website. It does not require your physical presence at the High Commission. However, remember to renew your passport in Nigeria. You can also apply for a Visa if you are a Canadian citizen. This also does not require you to come to the Mission.
Chidimma IbeSays
Hi, My appointment is on Wednesday June 23. Do the passport photographs have to be physical? Can they be digital copies? Thank you
BisiSays
Hi, my passport would be expiring in July and I didn’t get a reschedule email. What do I do? Thank you.
Abu SusanSays
Where do you belong? Urgent cases? If yes, send a detailed message to- generalinquiries@nigeriahcottawa.ca
DeleSays
Hi Susan, I made a comment in the previous post on how my case wasn’t regarded as a priority despite explaining that I’m on the verge of losing my job because of my inability of providing a work permit. I’m made to assume that the body of my email was not read, and only the documents submitted were viewed. Although the uploaded study permit expires in Dec 2021, but I have managed to complete my studies in April 2021, and I l have almost a month window period for my permit to be considered invalid. You responded saying you’d look into this issue, but I’m yet to get an update on this. Please, kindly help look into this. Thank you.
DamiSays
I just received an email, I think I was blind copied into the email and was asked to bring a copy of my expired permit that I had sent earlier, I have an expired passport not an expired permit . I don’t know if this was an error
Abu SusanSays
Send a reply to the email to find out. Thanks
Doyin OniSays
Hi, Good morning. Thank you soo much for your update. My question is my passport hasn’t expired, Will be expiring in November. I did put in my application and the appointment time got cancelled. My question is since you are only accepting people whose passport has expired, when do you think you will be attending to those whose passport hasn’t expired and wants to renew before the passport expires and do you advice we book another appointment or would you guys be emailing us with a new time since we already had one scheduled and was cancelled? Thank you.
Abu SusanSays
Hello Doyin, Thank you very much for your patience, We hope to get back to our normal schedule in about a month plus. Luckily, the Intervention exercise has taken care of a good number of applicants. You don't need to book another appointment; kindly follow our news updates on the website and social media platforms. We will get back to you here and via email for your new date. Thank you.
Racheal InyangSays
Hi Susan, Thank you the for the update on resumption. I had reached out earlier on the last post cause my work has given me a deadline of June 28th to have my work permit application in or forfeit my offer. You said I qualified for urgent cases and I mailed out my documents which were confirmed as received. Please I’m wondering when my appointment will be because I have to travel to ottawa and I haven’t gotten an email on a date to come yet. I’m supposed to provide my office with an update by 12pm tomorrow on my decision. Please I need a definite answer to give them else I have to forfeit it. Please I’m begging on the embassy to help. I’ve been on probation period since May 20th for work and was barely given this extension. Can you please provide me with an update or something I can do to help my case? Please I beg of you.
KKASays
Hi, How long do you think it will take to get to the appointments scheduled for June that have passed? i don't fall within your definition of "urgent" but my need for a passport is urgent as i need to plan ahead of an urgent trip. Is there a time range that can be provided? I was hoping you will have an idea based on the number of applicants since the lockdown, the urgent cases and the average number that can be processed in a day once you reopen. Having a time in sight will be helpful. Thanks!
Abu SusanSays
KKA, Sorry, I cannot give you a time frame. But we should get to applicants in June towards the end of July. It may be earlier.
HamsalSays
Hello Susan, I was one of the applicants that took part in the intervention at Saskatoon on May 29th, 2021. I was informed by a reliable source that other applicants have started receiving their passport and it’s been over 3weeks now and I'm yet to receive mine. IRCC has requested for my new passport for them to approve my study permit extension and the deadline for submission is July 2nd, 2021 Please I am in desperate need of a new study permit and I cannot miss the deadline stated by IRCC Thanks in anticipation of your help.
Abu SusanSays
Hello Hamsal, Sorry to hear that. Perhaps there was a technical issue with your fingerprint. Cases like that are sent to Abuja for correction. I will check and get back to you.
HamsalSays
Thanks Susan, Please reply to my personal email: hechzedd@gmail.com I would like to give you details about my application. Maybe that's gonna help to better address my case. Regards
PELUMI ADETUNJISays
Hello, I recently completed my program and my study permit is expiring on July 31, 2021. Also, my passport expiry date is December 20, 2021.I need to renew my passport so I can use it for my work permit application. I have paid the registration fee which is 137 USD. I am interested in the expedited issuance service which is $200 by money order. My question is, Am I supposed to book an appointment...... I am confused about this
Abu SusanSays
Pelumi, Please endeavour to read most of the news updates on the website. There was a notice about people in your category. Please send an email with evidence of your case to - generalinquiries@nigeriahcottawa You will get an email with an appointment date. Expedited issuance is on hold at the moment.
SilviaSays
Hi Abu, i have an appointment on July 5th, can i come in at that time?
Abu SusanSays
Hi Silvia, No Please, wait for an email from us when we get to the applicants for July. Thanks.
AlSays
Hi Abu, I have my appointment scheduled for July 8th. However, I'm part of the group of people whose work permit will be expiring in the next 3 months. Will i be able to come in on the reopening day or i will have to wait until my appointment date to come in? Regards, Al
Abu SusanSays
Hello AI, Did you send your documents to the email in the notice for people with urgent cases? Because if you did, you would have gotten a date. Although urgent cases come first,m it does not mean people can walk in. COVID-19 is still here. So we would admit only a few applicants at a time.
AlSays
thanks for your reply, tbh, I hadn't visited the NHC website since I booked my appointment for July 8th. but I just sent an email to the general inquiries email address.
WandeSays
Hello. I don’t know if this is allowed here but if you are going to the high commission from Hamilton/Toronto on June 25th. Can you please email me. I need a ride please :) my email is wande_ab@yahoo.com. Thank you.
OfureSays
Hi Abu, my appointment if for the 24th. I was wondering if it would be possible to still do the 200$ money order or that is still on hold for this period.
Rid SanSays
Hello, Please, we need you help on this. we have been trying to make the payment for the visa renewal online through innovate1 but have been finding that extremely difficult. We have attempted to register our card on the platform and they've not even responded now for two days. The appointment is for 23rd June tomorrow. My questions is, is there a way to make the payment for visa renewal in the consulate. Especially for people like us in this kind of tight situation?
Abu SusanSays
Hello Rid, Kindly refer to the VSF website. There is a number there. Call them and explain the situation to them. They handle the visa applications. Thanks.
AndreaSays
hello, I have an expired passport and cant renew my study permit and work permit but I have not gotten any email for the embassy to come yet. I already had an appointment for July 13 should I instead show up for that appointment?
Emeka StephenSays
Hi Abu Susan, My appointment was earlier on scheduled for July 5th, 2021 and my study permit expires in a month time… Do in I need to come in on that July 5th.. I have sent numerous mails with no reply. Thanks
Abu SusanSays
Hold on, Emeka; your current appointment is no longer valid. We will send you a new date. Thanks
AlSays
thanks for your reply, tbh, I hadn't visited the NHC website since I booked my appointment for July 8th. but I just sent an email to the general inquiries email address.
Racheal InyangSays
Hi Susan, Please my passport has expired for well over two months now. I got a warning email from work to have my document ready in 6 days. I already sent my documents to the mission and all it said was received. Please can you help me? I posted a comment earlier but you did not respond to it.
AGHATISE OKOROSays
Hi Susan, please is there any passport renewal intervention for Newfoundland and Labrador?
Abu SusanSays
Yes, Aghatise, Get in touch with the Nigerian Canadian Association in Newfoundland and Labrador for details.
Supreme EmhenyaSays
Hi, A .Susan, seems you still haven't replied to my previous question which was, what happens in my case since my appointment was cancelled on may 18th and my work permit expires in three months time. Also, I don't seem to have received an email yet for another appointment date.
UjuSays
Hello, my appointment is for july 23rd will it be honored or do i have to wait for an email? i'll be travelling with my family from a different location. please let me know. Thank you
Abu SusanSays
Hi Uju, With the way things are going, you should be fine. If otherwise, we will get back to you.
AbuSays
I am among the urgent ones and have not received a date yet from the embassy. Do we just have to wait longer?
Abu SusanSays
Hello Abu, I will forward your message to the officer in charge of scheduling. Thanks.
BolaSays
Hi Abu, I have an appointment scheduled for the first week of September. Does the appointment still stand (because I need to start making traveling plans now) or is it likely to be cancelled in case the commission is not back to normal scheduling by then? Thank you.
Abu SusanSays
Hi Bola, You should be fine for September, except we experience another lockdown. Thanks.
Segun OdukoyaSays
Hi Abu Susan, Thanks for the update on the reopening plan. For those of us whose earlier appointments were made during the lockdown March - May and have to wait to get notified through an email before proceeding to Ottawa, I want to believe that the High Commission will give adequate notice/time for us to prepare for the trip to Nigerian High Commission in Ottawa. Thanks
Abu SusanSays
Hello Segun, Yes, expect another news update on this issue in a few hours. Thank you.
FelixSays
Thanks Abu Susan for the great job you are doing. Please my PR expires on July 19th. I earlier had an appointment for April 28th, 2021 and the Ontario went on the last lockdown. I had also sent an email in response to the "Priority Cases" news with a copy of my PR card. With the new resumption and emails going out, I am yet to receive any. Is my case not considered a Priority case? Please advice. Let me state that I live in GTA and can come for my appoint with a 3-days notice.
Abu SusanSays
Great! Felix, I will forward your message to the scheduling officer immediately. Thanks.
Supreme EmhenyaSays
Hi Susan, As of now, i have made two comments under this section, of which you have responded to none but have done to the ones who asked questions later than mine, is my comment not good enough to be addressed or is there a reason for why my comments are being completely avoided?, all i'm asking is that you respond to my question that should not be as complicated as the others, Its honestly sad that this is happening cos this is not how it should be, it'd be appreciated if my comments are replied to, Thank you.
TheoSays
Please I have a question, my work permit will expire soon and I have only July 27th to renew my work permit, please can I get earlier date to book before July 27th ,2021 and will I get my passport renewed same day? Thanks
Abu SusanSays
For now, I can not make a promise. If your original appointment is for July 27, then you have no problem, and you can get the expedited service at that time.
TheoSays
Please I have just made the payment now but the earliest date I am seeing is October 11th, please I need to renew my passport because I need to renew my work permit on or before July 27th, 2021. Please how do I get earlier date for booking?
Abu SusanSays
Theo, Your date is likely to change. Keep following our news updates.
TheophilusSays
I have picked october 11 so is there chance for me to get earlier date so I can submit my work permit renewal on July 27th please. Thanks
JenniferSays
Good morning and thanks for the update. Please my wedding is next month and I sent an email with my wedding Invitation, ticket, passport data page and pr card. Please I’m scheduled to travel july 16th my wedding is 24th. I am really helpless at these times and my wedding has been moved three times. Please I need help .
Abu SusanSays
Hello Jennifer, I will forward your message to the scheduling officer. By the way, when is your original date of appointment?
Abu SusanSays
Jennifer, Here is a second option. You can proceed to Nigeria with your expired passport and renew in Nigeria. But, inform your Airline about it. You have no problem at the Airport in Nigeria since you are returning home. You can also apply for an Emergency Travel Certificate (ETC). It does not require your physical presence at the Mission, and it can be processed in a week. Go to the website, follow the instructions, and make payment for it if you decide to go that route.
JosephSays
Hello Abu I have an appointment for July 23rd to renew my passport that have expired for over 8 months now. Please can I still come in then ? I really need this passport to renew my permits Thanks
LadiSays
Hello Abu, I have an appointment scheduled for June 25th. Does my appointment hold or am I to expect an email for rescheduling? Thanks
Abu SusanSays
Hi Ladi, Unfortunately, your appointment date is now invalid. Kindly wait for an email from us or keep reading our news updates for details. We just published an update for applicants scheduled for April. Thanks.
Abu SusanSays
Hello Obi, Sorry about that. We are under a lot of pressure due to the backlog. We resumed the Passport renewal process today; I'm sure you will be fine with your July 19th appointment with the way things are going. If otherwise, I will get in touch with you. Thanks
Oluwatoyin UmozurikeSays
Hello Susan, the embassy cancelled our appointments(Myself, my husband and my daughter) . We urgently need our passports renewed because my daughter would be travelling outside Canada to school and we need to get the Country's visa. Can we be considered as part of the first set of applicants you will be attending to so my daughter doesn't miss attending school. Also just like other countries, when is the embassy starting online renewal? Thank you very much
Abu SusanSays
Hello Oluwatoyin, Please send an email to generalinquiries@nigeriahcottawa.ca stating your case. I have no idea when Nigeria would start online renewal. Thanks.
John FapoSays
Hello my name is John . I have applied to renew my passport, paid and my Flight to Nigeria is next week Tuesday June 29. What shall I do now?. Can you email me a letter to give to the Air Line Ethiopian Airline. If I renew my passport in Nigeria would you refund me the money I paid for Passport renew application confirm? Your response very urgent please.
John FapoSays
Abu Susan. Could you please tell me why you would not respond to my legitimate request? Others who had asked questions after me had received responses. Let us treat each other with respect and be professional. No assumptions please.
Felix OnyemahSays
Thanks Abu Susan, i got an email for my appointment on saturday after i made my post. Thank you once again.
TheophilusSays
Good day Abu, this that you fail to reply to my comment (questions) like this, should I be looking upto God now?
Abu SusanSays
Theophilus, I have been responding to a lot of questions and comments. I am sure I missed yours by omission. What is the question?
TheophilusSays
Please I have just made the payment now but the earliest date I am seeing is October 11th, please I need to renew my passport because I need to renew my work permit on or before July 27th, 2021. Please how do I get earlier date for booking?
TheophilusSays
Thanks for the reply, I have already picked October 11
OpeSays
Hi Abu, I have an appointment for July 19th to renew my passport is that still valid?
Abu SusanSays
Yes, We will get in touch if otherwise.
TheophilusSays
I have picked october 11 so is there chance for me to get earlier date so I can submit my work permit renewal on July 27th please. Thanks
Abu SusanSays
I will forward your message to the scheduling officer.
Theophilus OyekolaSays
Thanks and i will be glad if something is done for me
Abu SusanSays
Okay.
UwomaSays
Hello Good Morning, I paid to get my Standard ePassport done on the 24th of February, 2020. My interview date was 3rd of March, 2020. Due to the Pandemic the office of the Commission was shutdown and I tried reaching to the Commission via email and calls, but couldn't get through. Since the Commission has reopened, what is the appropriate step to continue this process? Regards,
Abu SusanSays
I will forward your message to the scheduling officer. However, send this message to generalinquiries@nigeriahcottawa.ca Thanks.
UwomaSays
Thank you! I've just also forwarded the message like you suggested. Regards!
AdeSays
Hi I have an appointment for tomorrow morning, I got an email to come with the requested documents and "applicable money order", what does that mean ? how much money order do I need to purchase ? And can you provide specs for the photograph picture size
Abu SusanSays
Ade, The answers to the questions you asked are all on the website. Please try to read all the information when applying for passport renewal or any other service. The Mandatory money order is $50 CAD, payable to the Nigeria High Commission, Ottawa. The same day processing fee is $200 CAD, but the service is currently on hold.
CallySays
Hi Susan, My ePassport appointment booked before the lockdown is July 7th 2021. I had booked flight and hotel in line with that schedule. Kindly advise what date I am may now have my appointment so I can reschedule my itinerary.
Abu SusanSays
Fortunately, your date is still valid. Check our latest news update, Cally.
CallistusSays
Dear Susan, I appreciate the extra effort you and your team are putting in to work down the backlog of appointments. I am in a very tight situation; I have a number of business trips to make outside of Canada but still held down due to expired passport (since June 2020). Additionally, I have had to answer a lot of questions in the course of applying for PR renewal, and now I am due to apply for Citizenship on July 3rd 2021. I just don't have a valid travel document at the moment; and things are looking quite complex without a valid Passport. I am really in need of your kind consideration to come in on my booked appointment date (July 7th 2021) please. Sincerely...
Abu SusanSays
Callistus, I guess you have not been reading our news updates? Because we began addressing cases such as yours last week. Kindly ensure that you check the website for the latest news from the Mission. Here is the news item we posted for people in your category over a week ago. You can still send your evidence to the email address. NOTICE OF RESUMPTION Please be informed that the Nigeria High Commission, Ottawa, would reopen to the public on June 23, 2021, following the commencement of Ontario’s stage 1 of the three-step plan to safely and gradually lift public health measures based on ongoing province-wide vaccination progress. However, the Mission would attend to applicants according to a systematic plan in line with COVID-19 Protocols. The first set of applicants would be – 1. Students and workers whose study and work permits have expired. 2. Applicants who cannot renew their Permanent residence cards due to lack of a valid Nigerian passport. 3. Applicants whose permits would expire within the next three months. Applicants in these categories would receive notice of dates and time to come to the Nigeria High Commission, Ottawa. Nigerians with appointments scheduled and confirmed before the lockdown from March to April would be next in line. The immigration team would work throughout the week, including weekends, to clear up the backlog. We hope to continue with those scheduled for May and June to get back to our regular calendar. Anyone who shows up at the Nigeria High Commission without an appointment would not be allowed into the building. We will do all we can to minimize the adverse impact of the Covid -19 pandemic on the well-being of our citizens. Regards. The Nigeria High Commission Ottawa.
RoselynnSays
Hello! This means all appointments scheduled for July prior to the lockdown should wait for a new a new appointment from the High Commission. Is this correct? Thanks,
Abu SusanSays
Roselynn. Check our latest news update on the website. All appointments for July upwards are still valid. We have been able to clear a critical mass of the backlog.
Dan VeeSays
Hello Susan, Can I pay with bank draft?
Abu SusanSays
Dan, Please, get a money order. Thanks.
DeyemiSays
Hello Susan, Please I mistakenly sealed the envelope after capturing and dropped in the black box. Will this still be processed or what can be done. Thanks
Abu SusanSays
Deyemi, You called one of our staff on Friday. We took care of it. No problem.
DivineSays
Hello, so my room was flooded and my passport got damaged, I need it to travel need to go for my grandmothers funeral, i have an appointment on the 5 of august, just want to know how much do I have to pay for damages passports, how much for same day service, cause im currently ill, and what do I have to bring in
Abu SusanSays
Same day service is not available. Please see instructions about damaged passports on the website