I still haven't received an appointment date from the embassy considering I am classified as an urgent case application. I need this passport renewal done for my study permit which has expired and I'm currently in school.
Hi,
I have sent 3 emails over the past 2 weeks but haven't received any reply.
I made an appointment for May 31st to renew my passport which expired early this year. Obviously that didn't happen due to your closure. I made another appointment on July 19th. Do I need a re-confirmation? Is there an issue with me coming on that date? Since I need to take time off work and make travel arrangements, I need some lead time.
Please can you let me know.
Obi.
Hello, I have emailed the general inquires and gotten a new date to come in however the email stated I should bring a copy of the expired permit I had sent to you by email. I did not send any expired copies to you. What I said was that my passport is expiring within the next three months so I am considered part of the urgent situations in the "NOTICE OF RESUMPTION" post. Will this cause a problem when I get to the commission?
Sinclair,
There is no problem; I guess they meant a screenshot or photocopy of the data
page of the expired passport to be sure if you qualify for the urgent category.
How is the Nigerian High Commission going to help nigerian students who lost their status despite informing the IRCC about the situation with the commission?
Hi Susan, I have an appointment for July 19th, 2021. Considering all that is happening at the NHC, is my appointment still valid? Also, would I be out of place to make travel reservations for July 19th? Thanks
I had informed the NHC of my situation as an international student in the middle of a study permit renewal, but also explained to them that I had already submitted my documents in an intervention and just need my passport sent in good time. Yet they still sent me an appointment date when I don't have the documents they want with me. How am I to respond to that?
I'm holidaying in Ottawa by first week in August and want to use that time to renew my passport. Does it make sense making fresh application for passport renewal now? Will I likely get confirmed appointment between August 3-5 if I apply now? My case is not very urgent.
NOTICE FOR APPLICANTS SCHEDULED FOR JUNE.
The Nigeria High Commission is working on a new schedule for all applicants with appointments for June.
Please, send an email to.
generalinquiries@nigeriahcottawa.ca
If you still have challenges with your appointment dates for May or previous months earlier than June, send a message to the email address above.
For those who have appointments in July upwards, your appointment dates are still valid. The immigration team is already clearing up the backlog.
Anyone who shows up at the Nigeria High Commission without an appointment would not be allowed into the building.
We will do all we can to minimize the adverse impact of the Covid -19 pandemic on the well-being of our citizens.
Regards.
The Nigeria High
Commission
Ottawa.
I wasn't sure where to post this, but I wanted to say a big "THANK YOU" to NHC for attending to urgent cases like mine today. I just got back from Ottawa, and everything went smoothly and took no time at all ( I was done in 15 minutes). Now I will eagerly await my passport.
Good Afternoon.
I recently paid to have my passport renewed as it will be expiring in the next three months. The dates available for the appointment are going to be after my visa and passport expires. Would it be possible to get an earlier date as I qualify for the urgent cases and if so, how can I go about that?
Thank you very much Abu, I was able to get an earlier date. I also just wanted to ask if the same day passports are back on or it will still take 6 weeks.
Thank you so much for your help once again.
Hi Abu,
Please I have a passport renewal appointment on September 3rd, 2021. However, I just received a notification now that my flight itenary has been changed by the airline, which means that I would not be able to get to Ottawa until 1pm.
Please will I still be allowed into the building if I get there by 1pm? These are uncertain times, I am hoping that the high commission can be gracious to us and accommodate this delay.
Thank you.
Hello Abu Susan,
Trust you are doing well.
I was hoping you could help clarify the immigration's policy with the 6 months validity passport rule. I will be reaching out to the airline too but I want to know whether I will have an issue with the Immigration System entering into the country and leaving.
My current passport expires first week of February 2022. I plan on using my current passport to travel down to Nigeria and then come back to Canada (September/October). Will the Nigeria Immigration System allow me out of the country when my passport is about to expire in 3 months? My status in Canada is a Permanent Resident of Canada.
I want to renew my passport but the earliest available time for an interview based on the information on the website is November 2021.
Please let me know if I will have no problem with the immigration officer with 3 months validity.
Thank you.
Hello Rukayat,
I am doing well. Thank you for asking.
You should not have any problem returning to Canada since you are a Permanent Resident.
However, try to renew your Nigerian Passport when you get home, but if you can't, if the
immigration officers at the airport in Nigeria ask you, let them know you intend to renew
your passport at the High Commission in Canada when you return.
But from my investigation, you have no problem getting back to Canada.
I had an appointment on the 23rd of June and I still haven't received my passports. I am moving on the 31st of July and require my passport to be sent before that. How long does it take to send a passport? I am disappointed.
Also, I have exams that I need my passport for. I sent an email to explain and this was the reply I received:
Once your passport is ready it will be mailed to you.
Best regards
Nigeria High Commission Metcalfe
I am telling you I am moving. Do better. Represent Nigerians and care about our wellbeing.
Thanks for your email Chinwe,
I understand that you are not happy, but I think it would have been better to ask why you are yet to receive your passport.
We are still expecting passport booklets from Nigeria.
The passports will be produced and mailed to all applicants that have completed the biometric exercise when we get them.
Hi my wife and i applied for the extension of our visitors record and due to the pandemic the processing delayed and this has led to our passports expiry.
The Canada Immigration is expecting us to submit a valid passport as soon as possible to complete the processing of our applications.
Our case is urgent. Our appointment is on the 26th of July
Read from you.
Kalu
Hello Kalu,
I do not understand the part where you said your appointment is on the 26th of July.
Is it an appointment for passport renewal? If yes, then you can come for your biometric exercise on that date.
Hello Susan, thank you for your continuous hard work. I was at the embassy on July 5th for my biometrics, and I am yet to receive my passport to this day. I have emailed you guys a couple of times explaining my situation. I am on the verge of having no status in Canada if I do not present my renewed passport by the end of next week. Please, when should I be expecting my passport? Next week would make it the 4th week since I came for my biometrics. I am tired of the stress this passport has caused me since April. Thank you again
Hello Abu Susan. I wanted to ask if there are any provisions for people whose study permit will soon expire. I came for the passport renewal interview on July 19th and my study permit will expire on August 16th. Is there any way I can get it before then so I can apply to extend my study permit before it expires?
Hello Abu Susan. I have the same question as @Ayebatonye my permit expires on the 15th day of August. I came for the passport renewal interview on July 2nd. I have no information about when I will get my passport is there any way I can get it before August 15th so I can apply to extend my permit.
Please this is very important. I need to show proof of submission to my employer to be able to continue working. Please respond when you can. Thank you :)
I see many comments about the need to indeed prioritize the "urgent cases". Your laudable efforts of booking early appointments for this group would go to waste if the passports do not get to their owners on time. We implore you to focus your attention on getting this to happen. We can only "work" on our status as temporary residents in Canada when we get our passports, going out-of-status complicates a lot of things for us, it has many far reaching effects, so if you can and we do know your can because your office has the capacity to produce passports on the same day as appointments, kindly focus on getting these passports processed and in the hands of their owners as soon as possible. Thank you.
Please I recieved a passport with the wrong name last month. I called and was asked to send an email for the correction of the name which I have done twice but no response. I have an important medical appointment in the US next month and cannot travel with a wrong name. I need help please!
How long does it take to receive booklets from Nigerian or process passports. We at least knew we were running low on booklets .
People are missing out on opportunities and experiencing a lot of stress from this delay.
I think we can do a lot better and care a little more.
Hello again, just to manage our expectations are you saying that there are still no booklets available? My study permit expires next month and as per IRCC regulations I need to apply for a renewal 30 days before expiry. I am honestly just trying to stay as calm as possible but this is getting stressful, my whole family is here on the basis of my status. I do not want to be a fugitive in another country!!! I realize this may seem like an exaggeration to you but to me, that is just how I feel, this is making me anxious.
Would you consider issuing letters to IRCC on our behalves, stating clearly that all this is through no fault of ours? Diplomatically, I am sure there must be other ways to help make this easier on us, please explore this, especially if you cannot guarantee that passports would be dispatched soon and will get to us on time.
Hello Abu Susan,
My passport is expiring on the 10th of October, I have applied on the website and got an interview date for November 15th. Please how can this be rectified. I have sent several emails with no response.
Okay, so I looked now and I don't have an appointment yet. I mixed it up. That was just the calendar date available. How do I get an earlier date? Also the website says payment via money order only, but during my application it only opened the credit/debit card payment page. Do I go ahead with this?
The money order is for the expedited $200 CAD fee (same day delivery) which is optional.
The mandatory administrative fee of $50 CAD is also via money order.
You have to use your credit card for the payment for a passport at innovate 1pay.
All these are clearly stated on the website.
Damilola, I guess you applied too close to the expiration date on your passport.
Others who applied earlier picked earlier dates. Send an email with a detailed explanation
to generalinquiries@nigeriahcottawa.ca our officer may find a space somewhere earlier for you if some people cancel their appointments.
Yes, I got to Ottawa last week. I could not apply before hand as I was going through the process of getting my permit. I will send the email. Thanks you Abu Susan.
I am a visitor in canada, my husband is a permanent resident and my child is a canadian citizen. I am an Indian National currently residing in Ontario, canada with my family, We would like to apply for our visitor visa to Nigeria. Would I be allowed to do the same?
Thank you very much in advance for your response
Hi Ms Susan, I truly appreciate your reply, Is there any exception on the basis of humanitarian grounds? My son has not seen his grandparents since he was born, and they can not come here because of covid, Him and my husband are both citizens. so they wont have a problem for visa, but i need to accompany them as baby can not travel without me. Looking forward to your reply.
@ Abu Susan..thanks for all your help!
This is directed to "the powers that be"..
has anyone actually reviewed the cost involved with passport renewals;
let's do the math:
1. Application fee USD 106 (equivalent CAD 133)
2. Administration fee CAD 50
3. Same Day Service CAD 200 (optional, but regular delivery 4 -6 weeks...tbh the only reason anyone renews passport in Canada is for some good reason..not just for keeps)
4. Travel expenses approx CAD150.. adjust for family size,location and means of transportation.
5. Hotel approx. CAD 190 @ min CAD 60/night for 2 nights, add taxes estimates
6. Money order fees CAD 7:50 x 2, if you do same day on the side, in case booklets are available
7. Envelope CAD10 or more depending on the one you get..which doesn't even mean you get passport timely.
Total: CAD540.50 (single applicant no same day service)
CAD748 (single applicant with same day service)
Note: amounts stated are at best a minimum of actually cost currently, excluding taxes. While some people are lucky to not have the cost involved with transportation and accommodation, most people aren't.
I dont see why admin fee is not covered under application fee or same day service fee, why do we incur additional cost obtaining a money order in order to pay admin fee.
I am aware these expenses involved is none of the commission's business..but this commission exists for us (Nigerians in Canada)
It is well.
I am very disappointed in my treatment from the Nigerian embassy here. As a student in Ontario in need of valid documents to apply for his internship and university courses, i have been overlooked several times. I had 2 appointments scheduled for April and may which got canceled. I mailed multiple times for a reschedule but never got a mail back. I luckily found an appointment for first week of July and did my biometrics. Deadline for my applications are in 2 days and i have still got nothing on my tracking number. The expenses I've made trying to get this done so i dont loose my shot at a future in this country all seem futile now. I hope one day the higher authorities will understand the dire situations they are putting Nigerians in and come to our aid. God will help us all.
Hello,
I have been waiting to get a new appointment date as I had an appointment date for April 14 2021.
I received an email saying your office is preparing a schedule for those who had April Appointments. I am yet to get a new date
I urgently need my passport renewed as I am unable to apply for US Visa and also process my Canadian passport without this.
Kindly assist and let me know in advance when my new date is so I can plan to be available.
Many thanks!
Hello Ann,
Yes, we said so, but we added that you should send an email to generalinquiries@nigeriahcottawa.ca.
Did you send the email? It's been four months since we posted the notice. We are back to our normal schedule.
Please, kindly check the calendar and pick a convenient date for you to come for your biometric exercise.
Hi Susan,
Yes I immediately sent an email the same day and got no response.
I am reforwarding the email I previously sent.
Kindly assist urgently.
Thank you!
Hello Abu,
We applied for passport renewal on June 21 and have still not received them as at today. Now IRCC is requesting the passports. I have requested updates on the status on multiple occasions, but always got told that they're being processed, to have patience. This application was supposed to be an urgent case requiring priority attention, for which documentary proofs were submitted to NHC via general inquiries email. Our appointments for May 21 got cancelled due to your covid closure. We requested an appointment for June 29th when NHC reached out, having received our proofs of urgency, but never ever got a confirmation of the date in-spite of repeated followups, and so couldn't make flight bookings. With no dates set for high commission re-opening, and your specific advise that 'same-day passport service' would be not be available upon NHC's re-opening, we decided to attend the Calgary intervention (June 18-21) to get our biometrics and application across to NHC. Shortly after that, we promptly advised via general inquiries of the same, re-iterating the urgency of our situation, with a request to extract out package for urgent treatment rather than sequential processing as part the Calgary bunch, since we had previously establish the urgent nature with the high commission. To date we have no explanation for the delays, no express acknowledgement that package has or will be extracted for urgent priority processing, and no current status information. It would really be unfortunate if IRCC were to reject an application based on inability to provide the Nigerian Passport as requested.
Could you please escalate this and also provide me with a point of contact in the passport office so I can follow this matter up to the desired end. I need a solution urgently. Much thanks for your prompt assistance..
Hello,
I had an appointment booked for the week of July 16 but was informed on this site not to come for that appointment as the focus was going to be on those who had no other passports besides their Nigerian passport.
I was informed at that time that the high commission would be rescheduling appointments for others like me whose cases were not urgent. Since then I have not received any correspondence regarding the rescheduled date for my passport renewal appointment.
Please can you let me know how and when those who fall into my category would be rescheduled for our appointments. Alternatively, do I need to reapply for a another appointment date rather than waiting to be rescheduled?
Hello Oladele,
Kindly endeavour to read our news updates here.
We posted a news item as far back as June that we have returned to our normal schedule.
We also stated that all previous appointments from July are still valid.
So, please, come in on July 16.
Hello Abu Susan,
Thank you for responding to our messages and providing prompt solutions. I have made payment successfully. Thank you!
But I still have an issue, my passport is expiring 10th October and my interview date is 15th November. I have sent 2 emails requesting a new date without getting a response.
I am really worried, because this will affect my status here as I have to renew my permit before it expires.
I just moved to Ottawa less than 2 weeks hence my inability to renew my passport before hand. I would have never left it this late normally.
Hi Abu, trust you are doing okay. I recently paid for my passport renewal in November as my passport will be expiring in March. The appointment date i got was for February 28th 2024 which is close to when my student permit is also expiring. Would it be possible to get an earlier date and do I qualify for urgent Request for appointment date. Hoping for a positive feedback.
I am doing well. Please endeavor to read posts on the home page first.
We started in two of our posts previously that if you need a new date, email generalinquiries@nigeriahcottawa.ca for assistance.
However, you must pick the date on the Immigration website first, even if it is in February.
Thanks Abu for taking time out to reply, i already picked a date on the website, i also have my appointment slip. I endeavor to send an email every morning to generalinquiries@nigeriahcottawa.ca, also tried calling but no reply yet. Please i would really appreciate any kind of assistance i can get from you. Even if it’s putting in a word on my behalf. Thank you.
Thanks Abu for replying, i already picked a date on the website, i also have my appointment slip. I have sent multiple emails to generalinquiries@nigeriahcottawa.ca, also tried calling but no reply yet. Please i would really appreciate any kind of assistance i can get from you. Even if it’s putting in a word on my behalf.
Thank you.
AndreaSays
I still haven't received an appointment date from the embassy considering I am classified as an urgent case application. I need this passport renewal done for my study permit which has expired and I'm currently in school.
ObiSays
Hi, I have sent 3 emails over the past 2 weeks but haven't received any reply. I made an appointment for May 31st to renew my passport which expired early this year. Obviously that didn't happen due to your closure. I made another appointment on July 19th. Do I need a re-confirmation? Is there an issue with me coming on that date? Since I need to take time off work and make travel arrangements, I need some lead time. Please can you let me know. Obi.
Abu SusanSays
Obi, there is no problem. Your date is still valid. If otherwise, we will get in touch.
SinclairSays
Hello, I have emailed the general inquires and gotten a new date to come in however the email stated I should bring a copy of the expired permit I had sent to you by email. I did not send any expired copies to you. What I said was that my passport is expiring within the next three months so I am considered part of the urgent situations in the "NOTICE OF RESUMPTION" post. Will this cause a problem when I get to the commission?
Abu SusanSays
Sinclair, There is no problem; I guess they meant a screenshot or photocopy of the data page of the expired passport to be sure if you qualify for the urgent category.
KaySays
Hi Abu, please I just want to know if the commission accept money order bought from Canada post. I will appreciate your response. Thanks
ADESays
How is the Nigerian High Commission going to help nigerian students who lost their status despite informing the IRCC about the situation with the commission?
GodwinSays
Hi Susan, I have an appointment for July 19th, 2021. Considering all that is happening at the NHC, is my appointment still valid? Also, would I be out of place to make travel reservations for July 19th? Thanks
Abu SusanSays
Godwin, Your appointment is still valid. Read our latest news update on the appointment schedule for June.
SheyiSays
I had informed the NHC of my situation as an international student in the middle of a study permit renewal, but also explained to them that I had already submitted my documents in an intervention and just need my passport sent in good time. Yet they still sent me an appointment date when I don't have the documents they want with me. How am I to respond to that?
Abu SusanSays
I will send your message to the unit.
JaySays
How about those that don’t have identity In Canada due to stolen or lost passport aren’t this considered important as well
Abu SusanSays
We attend to such cases when we receive emails about them.
FrancisSays
Hello Susan, my appointment date is on a Sunday, does the embassy open on Sundays?
Abu SusanSays
Francis, If you got the date from the calendar, kindly send an email to generalinquiries@nigeriahcottawa.ca for a new date.
ObiSays
I've received your email response. Thanks.
Abu SusanSays
Obi, Good to hear from you.
GabrielSays
I'm holidaying in Ottawa by first week in August and want to use that time to renew my passport. Does it make sense making fresh application for passport renewal now? Will I likely get confirmed appointment between August 3-5 if I apply now? My case is not very urgent.
Abu SusanSays
Gabriel, You are at liberty to pick your date of appointment online when you book for renewal.
Theodora AgoawikeSays
What about those who have appointment booked for July, will it change or should they still come to the high commission?
Abu SusanSays
NOTICE FOR APPLICANTS SCHEDULED FOR JUNE. The Nigeria High Commission is working on a new schedule for all applicants with appointments for June. Please, send an email to. generalinquiries@nigeriahcottawa.ca If you still have challenges with your appointment dates for May or previous months earlier than June, send a message to the email address above. For those who have appointments in July upwards, your appointment dates are still valid. The immigration team is already clearing up the backlog. Anyone who shows up at the Nigeria High Commission without an appointment would not be allowed into the building. We will do all we can to minimize the adverse impact of the Covid -19 pandemic on the well-being of our citizens. Regards. The Nigeria High Commission Ottawa.
OfureSays
I wasn't sure where to post this, but I wanted to say a big "THANK YOU" to NHC for attending to urgent cases like mine today. I just got back from Ottawa, and everything went smoothly and took no time at all ( I was done in 15 minutes). Now I will eagerly await my passport.
Abu SusanSays
Hi Ofure, Thank you, for getting back to us.
Abu SusanSays
Thank you, Ofure.
PriscaSays
Hi Susan, I have an urgent request for a passport renewal . Please can you help me
Abu SusanSays
Unfortunately, I cannot. Please apply and come for renewal. The Immigration officers will guide you better.
SeunSays
Good Afternoon. I recently paid to have my passport renewed as it will be expiring in the next three months. The dates available for the appointment are going to be after my visa and passport expires. Would it be possible to get an earlier date as I qualify for the urgent cases and if so, how can I go about that?
Abu SusanSays
Seun, We are done with urgent cases. We have returned to our normal schedule. However, I will send your message to the scheduling officer.
SeunSays
Thank you very much Abu, I was able to get an earlier date. I also just wanted to ask if the same day passports are back on or it will still take 6 weeks. Thank you so much for your help once again.
BolaSays
Hi Abu, Please I have a passport renewal appointment on September 3rd, 2021. However, I just received a notification now that my flight itenary has been changed by the airline, which means that I would not be able to get to Ottawa until 1pm. Please will I still be allowed into the building if I get there by 1pm? These are uncertain times, I am hoping that the high commission can be gracious to us and accommodate this delay. Thank you.
Abu SusanSays
Hello Chukwuomnso, I will follow up to see the current status.
RukayatSays
Hello Abu Susan, Trust you are doing well. I was hoping you could help clarify the immigration's policy with the 6 months validity passport rule. I will be reaching out to the airline too but I want to know whether I will have an issue with the Immigration System entering into the country and leaving. My current passport expires first week of February 2022. I plan on using my current passport to travel down to Nigeria and then come back to Canada (September/October). Will the Nigeria Immigration System allow me out of the country when my passport is about to expire in 3 months? My status in Canada is a Permanent Resident of Canada. I want to renew my passport but the earliest available time for an interview based on the information on the website is November 2021. Please let me know if I will have no problem with the immigration officer with 3 months validity. Thank you.
Abu SusanSays
Hello Rukayat, I am doing well. Thank you for asking. You should not have any problem returning to Canada since you are a Permanent Resident. However, try to renew your Nigerian Passport when you get home, but if you can't, if the immigration officers at the airport in Nigeria ask you, let them know you intend to renew your passport at the High Commission in Canada when you return. But from my investigation, you have no problem getting back to Canada.
RukayatSays
Thank you for your reeponse.
ChinweSays
I had an appointment on the 23rd of June and I still haven't received my passports. I am moving on the 31st of July and require my passport to be sent before that. How long does it take to send a passport? I am disappointed. Also, I have exams that I need my passport for. I sent an email to explain and this was the reply I received: Once your passport is ready it will be mailed to you. Best regards Nigeria High Commission Metcalfe I am telling you I am moving. Do better. Represent Nigerians and care about our wellbeing.
Abu SusanSays
Thanks for your email Chinwe, I understand that you are not happy, but I think it would have been better to ask why you are yet to receive your passport. We are still expecting passport booklets from Nigeria. The passports will be produced and mailed to all applicants that have completed the biometric exercise when we get them.
KingsleySays
Hi Abu, I have a passport renewal appointment on July 23rd, please can you confirm that my appointment is still valid. Thanks
Abu SusanSays
Hello Kingsley, Your appointment is still valid.
Omenuko KaluSays
Hi my wife and i applied for the extension of our visitors record and due to the pandemic the processing delayed and this has led to our passports expiry. The Canada Immigration is expecting us to submit a valid passport as soon as possible to complete the processing of our applications. Our case is urgent. Our appointment is on the 26th of July Read from you. Kalu
Abu SusanSays
Hello Kalu, I do not understand the part where you said your appointment is on the 26th of July. Is it an appointment for passport renewal? If yes, then you can come for your biometric exercise on that date.
EMMANUEL EGWUATUSays
Hello Susan, thank you for your continuous hard work. I was at the embassy on July 5th for my biometrics, and I am yet to receive my passport to this day. I have emailed you guys a couple of times explaining my situation. I am on the verge of having no status in Canada if I do not present my renewed passport by the end of next week. Please, when should I be expecting my passport? Next week would make it the 4th week since I came for my biometrics. I am tired of the stress this passport has caused me since April. Thank you again
Abu SusanSays
Hello Emmanuel, We are processing them. Let's hope you get yours before next weekend.
AyebatonyeSays
Hello Abu Susan. I wanted to ask if there are any provisions for people whose study permit will soon expire. I came for the passport renewal interview on July 19th and my study permit will expire on August 16th. Is there any way I can get it before then so I can apply to extend my study permit before it expires?
Abu SusanSays
Hello Ayebatonye, We are processing the passports. You should get it before then.
OluSays
Hello Abu Susan. I have the same question as @Ayebatonye my permit expires on the 15th day of August. I came for the passport renewal interview on July 2nd. I have no information about when I will get my passport is there any way I can get it before August 15th so I can apply to extend my permit. Please this is very important. I need to show proof of submission to my employer to be able to continue working. Please respond when you can. Thank you :)
Abu SusanSays
Hi Olu, We are processing most of the applications for June and July. Hopefully, you should get your passport before August 15th.
OluSays
I got my passport today. Thanks,
Abu SusanSays
You are welcome Olu.
FolakeSays
I see many comments about the need to indeed prioritize the "urgent cases". Your laudable efforts of booking early appointments for this group would go to waste if the passports do not get to their owners on time. We implore you to focus your attention on getting this to happen. We can only "work" on our status as temporary residents in Canada when we get our passports, going out-of-status complicates a lot of things for us, it has many far reaching effects, so if you can and we do know your can because your office has the capacity to produce passports on the same day as appointments, kindly focus on getting these passports processed and in the hands of their owners as soon as possible. Thank you.
EmmanuelSays
Well said Folake. They can also see the expiry on everyone passport and work accordingly.
Mayen John-AlleySays
Please I recieved a passport with the wrong name last month. I called and was asked to send an email for the correction of the name which I have done twice but no response. I have an important medical appointment in the US next month and cannot travel with a wrong name. I need help please!
Abu SusanSays
Sorry about that, Mayen. I will follow up to ensure that it is done and mailed to you.
Olivia UkabamSays
Hello, Are you currently taking applications for Visas and Emergency travel documents? Any idea when the office will be opened to the public?
Abu SusanSays
Olivia, yes, we are taking applications. It has been opened since June.
TemiSays
How long does it take to receive booklets from Nigerian or process passports. We at least knew we were running low on booklets . People are missing out on opportunities and experiencing a lot of stress from this delay. I think we can do a lot better and care a little more.
Abu SusanSays
Temi, It is not about how long it takes to receive booklets from Nigeria. It is about availability.
FolakeSays
Hello again, just to manage our expectations are you saying that there are still no booklets available? My study permit expires next month and as per IRCC regulations I need to apply for a renewal 30 days before expiry. I am honestly just trying to stay as calm as possible but this is getting stressful, my whole family is here on the basis of my status. I do not want to be a fugitive in another country!!! I realize this may seem like an exaggeration to you but to me, that is just how I feel, this is making me anxious. Would you consider issuing letters to IRCC on our behalves, stating clearly that all this is through no fault of ours? Diplomatically, I am sure there must be other ways to help make this easier on us, please explore this, especially if you cannot guarantee that passports would be dispatched soon and will get to us on time.
DamilolaSays
Hello Abu Susan, My passport is expiring on the 10th of October, I have applied on the website and got an interview date for November 15th. Please how can this be rectified. I have sent several emails with no response.
DamilolaSays
Okay, so I looked now and I don't have an appointment yet. I mixed it up. That was just the calendar date available. How do I get an earlier date? Also the website says payment via money order only, but during my application it only opened the credit/debit card payment page. Do I go ahead with this?
Abu SusanSays
The money order is for the expedited $200 CAD fee (same day delivery) which is optional. The mandatory administrative fee of $50 CAD is also via money order. You have to use your credit card for the payment for a passport at innovate 1pay. All these are clearly stated on the website.
Abu SusanSays
Damilola, I guess you applied too close to the expiration date on your passport. Others who applied earlier picked earlier dates. Send an email with a detailed explanation to generalinquiries@nigeriahcottawa.ca our officer may find a space somewhere earlier for you if some people cancel their appointments.
DamilolaSays
Yes, I got to Ottawa last week. I could not apply before hand as I was going through the process of getting my permit. I will send the email. Thanks you Abu Susan.
Ankita MarkandaSays
I am a visitor in canada, my husband is a permanent resident and my child is a canadian citizen. I am an Indian National currently residing in Ontario, canada with my family, We would like to apply for our visitor visa to Nigeria. Would I be allowed to do the same? Thank you very much in advance for your response
Abu SusanSays
Hello Ankita, Unfortunately, you cannot apply for a visa from here because you are not a permanent resident or a Canadian citizen.
Ankita MarkandaSays
Hi Ms Susan, I truly appreciate your reply, Is there any exception on the basis of humanitarian grounds? My son has not seen his grandparents since he was born, and they can not come here because of covid, Him and my husband are both citizens. so they wont have a problem for visa, but i need to accompany them as baby can not travel without me. Looking forward to your reply.
Abu SusanSays
Unfortunately, there is none Anita. Sorry.
Chris USays
@ Abu Susan..thanks for all your help! This is directed to "the powers that be".. has anyone actually reviewed the cost involved with passport renewals; let's do the math: 1. Application fee USD 106 (equivalent CAD 133) 2. Administration fee CAD 50 3. Same Day Service CAD 200 (optional, but regular delivery 4 -6 weeks...tbh the only reason anyone renews passport in Canada is for some good reason..not just for keeps) 4. Travel expenses approx CAD150.. adjust for family size,location and means of transportation. 5. Hotel approx. CAD 190 @ min CAD 60/night for 2 nights, add taxes estimates 6. Money order fees CAD 7:50 x 2, if you do same day on the side, in case booklets are available 7. Envelope CAD10 or more depending on the one you get..which doesn't even mean you get passport timely. Total: CAD540.50 (single applicant no same day service) CAD748 (single applicant with same day service) Note: amounts stated are at best a minimum of actually cost currently, excluding taxes. While some people are lucky to not have the cost involved with transportation and accommodation, most people aren't. I dont see why admin fee is not covered under application fee or same day service fee, why do we incur additional cost obtaining a money order in order to pay admin fee. I am aware these expenses involved is none of the commission's business..but this commission exists for us (Nigerians in Canada) It is well.
Abu SusanSays
Hello Chris, Noted. I will send it to the appropriate authority. Thanks.
William ChukwuSays
I am very disappointed in my treatment from the Nigerian embassy here. As a student in Ontario in need of valid documents to apply for his internship and university courses, i have been overlooked several times. I had 2 appointments scheduled for April and may which got canceled. I mailed multiple times for a reschedule but never got a mail back. I luckily found an appointment for first week of July and did my biometrics. Deadline for my applications are in 2 days and i have still got nothing on my tracking number. The expenses I've made trying to get this done so i dont loose my shot at a future in this country all seem futile now. I hope one day the higher authorities will understand the dire situations they are putting Nigerians in and come to our aid. God will help us all.
Ann AyindeSays
Hello, I have been waiting to get a new appointment date as I had an appointment date for April 14 2021. I received an email saying your office is preparing a schedule for those who had April Appointments. I am yet to get a new date I urgently need my passport renewed as I am unable to apply for US Visa and also process my Canadian passport without this. Kindly assist and let me know in advance when my new date is so I can plan to be available. Many thanks!
Abu SusanSays
Hello Ann, Yes, we said so, but we added that you should send an email to generalinquiries@nigeriahcottawa.ca. Did you send the email? It's been four months since we posted the notice. We are back to our normal schedule. Please, kindly check the calendar and pick a convenient date for you to come for your biometric exercise.
AnnSays
Hi Susan, Yes I immediately sent an email the same day and got no response. I am reforwarding the email I previously sent. Kindly assist urgently. Thank you!
Abu SusanSays
Hi Ann, Okay.
NnamdiSays
Hi, I need to renew my passport urgently but it looks like there are no available dates until December. What can I do?
Abu SusanSays
Yes, unfortunately, that is the current situation.
Abu SusanSays
Nnamdi, please, send an email to generalinquiries@nigeriahcottawa.ca requesting a new date.
JoyceSays
Hello, please I renewed my passport on the 15th July and I still haven't received it. Can you please help look into it? Thanks
Abu SusanSays
Hello Joyce, Give it another week then you can start tracking the movement.
NonsoSays
Hello Abu, We applied for passport renewal on June 21 and have still not received them as at today. Now IRCC is requesting the passports. I have requested updates on the status on multiple occasions, but always got told that they're being processed, to have patience. This application was supposed to be an urgent case requiring priority attention, for which documentary proofs were submitted to NHC via general inquiries email. Our appointments for May 21 got cancelled due to your covid closure. We requested an appointment for June 29th when NHC reached out, having received our proofs of urgency, but never ever got a confirmation of the date in-spite of repeated followups, and so couldn't make flight bookings. With no dates set for high commission re-opening, and your specific advise that 'same-day passport service' would be not be available upon NHC's re-opening, we decided to attend the Calgary intervention (June 18-21) to get our biometrics and application across to NHC. Shortly after that, we promptly advised via general inquiries of the same, re-iterating the urgency of our situation, with a request to extract out package for urgent treatment rather than sequential processing as part the Calgary bunch, since we had previously establish the urgent nature with the high commission. To date we have no explanation for the delays, no express acknowledgement that package has or will be extracted for urgent priority processing, and no current status information. It would really be unfortunate if IRCC were to reject an application based on inability to provide the Nigerian Passport as requested. Could you please escalate this and also provide me with a point of contact in the passport office so I can follow this matter up to the desired end. I need a solution urgently. Much thanks for your prompt assistance..
Oladele KilankoSays
Hello, I had an appointment booked for the week of July 16 but was informed on this site not to come for that appointment as the focus was going to be on those who had no other passports besides their Nigerian passport. I was informed at that time that the high commission would be rescheduling appointments for others like me whose cases were not urgent. Since then I have not received any correspondence regarding the rescheduled date for my passport renewal appointment. Please can you let me know how and when those who fall into my category would be rescheduled for our appointments. Alternatively, do I need to reapply for a another appointment date rather than waiting to be rescheduled?
Abu SusanSays
Hello Oladele, Kindly endeavour to read our news updates here. We posted a news item as far back as June that we have returned to our normal schedule. We also stated that all previous appointments from July are still valid. So, please, come in on July 16.
DamilolaSays
Hello Abu Susan, Thank you for responding to our messages and providing prompt solutions. I have made payment successfully. Thank you! But I still have an issue, my passport is expiring 10th October and my interview date is 15th November. I have sent 2 emails requesting a new date without getting a response. I am really worried, because this will affect my status here as I have to renew my permit before it expires. I just moved to Ottawa less than 2 weeks hence my inability to renew my passport before hand. I would have never left it this late normally.
DamilolaSays
Thank you so much Abu Susan. My emails have been responded to.
Abu SusanSays
My Pleasure.
FisayoSays
Hi Abu Is there still a hold on the same day passport renewal service?
Abu SusanSays
It is open but we do not have booklets at the moment. We expect them to come in this week from Abuja.
IbidamolaSays
Hi Abu, trust you are doing okay. I recently paid for my passport renewal in November as my passport will be expiring in March. The appointment date i got was for February 28th 2024 which is close to when my student permit is also expiring. Would it be possible to get an earlier date and do I qualify for urgent Request for appointment date. Hoping for a positive feedback.
Abu SusanSays
I am doing well. Please endeavor to read posts on the home page first. We started in two of our posts previously that if you need a new date, email generalinquiries@nigeriahcottawa.ca for assistance. However, you must pick the date on the Immigration website first, even if it is in February.
IbidamolaSays
Thanks Abu for taking time out to reply, i already picked a date on the website, i also have my appointment slip. I endeavor to send an email every morning to generalinquiries@nigeriahcottawa.ca, also tried calling but no reply yet. Please i would really appreciate any kind of assistance i can get from you. Even if it’s putting in a word on my behalf. Thank you.
IbidamolaSays
Thanks Abu for replying, i already picked a date on the website, i also have my appointment slip. I have sent multiple emails to generalinquiries@nigeriahcottawa.ca, also tried calling but no reply yet. Please i would really appreciate any kind of assistance i can get from you. Even if it’s putting in a word on my behalf. Thank you.