June 28, 2021BY Abu Susan

The Passport intervention team from the Nigeria High Commission, Ottawa, had a busy time in Calgary. It was one of the biggest exercise in the series. Joy Osiagwu was on location to cover the four-day exercise for the Nigeria High Commission.

84 thoughts on “Nigeria E-Passport Intervention Experience in Calgary
  1. DavidSays

    3 years ago

    Dear Susan, I came to the Nigeria High Commission Office in Ottawa on the 7th December, 2020 where my I had my capture and biometric taken for the reissue of another passport to me.This was my second time coming to Ottawa as I was sent back t to Alberta on my initial renewal date, because the embassy was out of passport booklets I submitted a self addressed envelope for the replacement of my Lost passport that was about to expire, and till date I am yet to take delivery of my new passport. I was asked to submit a police request because of “Lost Passport”. I sent out an email back in December last year, of the police report itself and also stated that the police department in my city(Lethbridge Police) told me I did the correct thing to go ahead and apply before it expired. I urgently need the said Passport for my application for extension of my study permit which is expired a d be delayed so much because of the Passport. Reference number - 1496415423 .Please advise me on what steps to take. Thank you

    1. DavidSays

      3 years ago

      police report* ….expired and been delayed so much

    2. Abu SusanSays

      3 years ago

      Hello David, Sorry about this experience. I will look into it and get back to you soon.

  2. IFUNANYA MADUSays

    3 years ago

    hi good morning I had appointment since May to come and renew my passport but I was not rescheduled and I am also a student whose passport is expiring and this is hindering me from renewing my study permit please could you help me look into this so i can get an appointment as soon as possible thank you

    1. Abu SusanSays

      3 years ago

      Hi Madu, I will send your message to the scheduling officer. However, kindly send a follow-up email to generalinquiries@nigeriahcottawa.ca Thanks.

  3. NicoleSays

    3 years ago

    Hi , my passport is expiring next month and I need to renew my study permit , are you aware of the timeline that the intervention will be happening in Atlantic Canada , I have contacted the Nigerian association in Newfoundland and they don’t have a date as well. I just want to know if it’ll be happening before august

    1. Abu SusanSays

      3 years ago

      Hi Nicole, I do not have the information about the authentic date. I will post it on the website as soon as we conclude on a date.

      1. Nicole ObiodiakaSays

        3 years ago

        Hi , it doesn’t seem like the passport intervention will be happening in Atlantic Canada soon , I need to renew my study permit at least before august 10th , I need to book an appointment with the Nigerian high commission in Ottawa urgently so I can apply for the renewal of my study permit which expires on august 18th. I have emailed Nigerian high commission Ottawa about this as well as it is quite urgent

        1. Abu SusanSays

          3 years ago

          Hello Nicole, You do not need to email anyone. Just go to the website and book for passport renewal. Then pick a date to come to Ottawa.

          1. NicoleSays

            3 years ago

            I already bookend one in April , it got cancelled because of Ontario’s lock down restrictions , the only available time on the website is in November , but my study permit is expiring on august 18th and I would need to apply to renew it before then

          2. Abu SusanSays

            3 years ago

            Hello Nicole, send a detailed message to generalinquiries@nigeriahcottawa.ca We would see how we can fit you in.

          3. Nicole ObiodiakaSays

            3 years ago

            Thank you for your assistance in this process , I have sent multiple emails about my appointment , I’m in need of a response urgently so I can go ahead and book my ticket as soon as possible , as the seats are filling up

  4. VerereSays

    3 years ago

    Hi, Is this process still on-going? I am in Edmonton and need to renew my expired Passport.

    1. Abu SusanSays

      3 years ago

      Hi Verere, sorry, The team left Calgary for Ottawa about two weeks ago.

  5. Monica UwalakaSays

    3 years ago

    Good day, My name is Monica Onyinyechi Uwalaka and I am a student in Edmonton. I had my appointment for my passport renewal on March 10 2021 but I have not received any emails from the Nigerian High Commission regarding the progress of my application. The IRCC is requesting for my passport in order to renew my study and work permits which have expired. I was also asked to mail back my old passport to process the new one. Will I be getting my passport soon?

  6. AGHATISE OKOROSays

    3 years ago

    Good Day, Please I want to find out if there is any passport renewal intervention exercise for Newfoundland planned soon. I have my appointment for third week August in Ottawa. Thanks always for the swift response.

  7. VictorSays

    3 years ago

    Hi there Please what is the expected wait time for the passport to be mailed after the biometrics and all things done..I was at the commission june 24th and have the tracking number but there’s nothing yet sent to Canada post …is there some delay with the passport booklets ie are there any available? Or it’s just normally going to take a while to be sent to Canada post …my tracking number is MW542103509CA

  8. MichelleSays

    3 years ago

    Hi I was among those who went for the intervention in Calgary and I also emailed the general inquiries email and the high commission email too I qualify for an extension of my pgwp only if I apply before July 27 and I’ve tracked my package but it seems to not have been sent at all. How long is this going to take I don’t want the extension time period to pass before I receive my passport can u let me know. My name was in the email I sent.

    1. Abu SusanSays

      3 years ago

      Michelle, If the name I see here is not your name, it will be difficult for me to follow up. We have different staff handling different schedules. So, kindly give me something to work with.

      1. MichelleSays

        3 years ago

        Hi Abu Susan. My legal name is Michelle Olkie Obiagazie. That’s what I use on all my documents.

  9. NengiSays

    3 years ago

    Hi, I did my passport renewal in Calgary (biometrics and all), and I'm just wondering what the update is, and when I can expect my new passport. I have the tracking number for my return envelope, and it looks like it hasn't been sent yet. I just need a timeline, something to say to IRCC concerning my PR application. Thank you.

  10. Sam AdelabuSays

    3 years ago

    Hello Susan, Thank you for managing this platform very well. I have a quick question. What is the processing time for passport for participants of the intervention program (Calgary) would we be notified when the passport is mailed out so we can track it. Or how does it work

    1. Abu SusanSays

      3 years ago

      Hello Sam, Thank you for your kind words. Yes, we are currently processing the work from Calgary, we had over a thousand applicants, so it is a lot. We will notify you through the NCA and also on the website when they are ready so you can start tracking the movement.

  11. William ChukwuSays

    3 years ago

    Good day, i am trying to inquire about the wait time for the passport renewals that started after the lockdown and if there are passport booklets available? I am a student about to graduate and i have to apply for my internship and work study with a valid study and work permit. Not doing so will have an effect on my course of study as i will not have any opportunity as an international student to take this work study and internship once i graduate. It is very crucial to my success in Canada. I renewed my passport a couple weeks ago and is yet to get anything on the tracking number.

  12. ‘SayoSays

    3 years ago

    Hello Abu Thanks for all the hard work and giving prompt responses on here. It has been very helpful. Please I did passport renewal at the calgary intervention. We were told 4-6 weeks we will get our passports and it’s has been over 6 weeks now. I just got news of my fathers passing in Nigeria and I need to urgently travel to Nigeria. My current passport is still with you. Please how to I get either the new or current passport to enable my urgent travel. I have emailed the general enquirers page last week and got no response. thanks!!

    1. Abu SusanSays

      3 years ago

      Hello Sanyo, Sorry to hear about your Dad. May his soul rest in peace. We are processing the bulk of work from Calgary at the moment. It took this long because we had to attend to the backlog of applications, most from students in Ontario and other provinces, shortly after leaving Calgary. Remember that Ontario was on lockdown for a while. We also had issues with passport booklets. Hopefully, you will receive your new and old passports in the mail soon. However, let me know if you don't get them.

  13. Femi AdelekeSays

    3 years ago

    I submitted for renewal in the Calagry Intervention.. What's the update please? Alternatively, Can i get my Old Passport back, that isn't expired yet... I can at least use that for my intended business trip. I didn't envisage this will take this long, Kindly assist

    1. Abu SusanSays

      3 years ago

      The team is processing the applications from Calgary at the moment. We captured over a thousand applicants in Calgary, and we had to attend to the backlog of applicants in Ontario and other provinces shortly after the team left Calgary.

  14. William ChukwuSays

    3 years ago

    Good day Susan. I am a student from Ontario, i first had an appointment scheduled for April 28th and Sometime in May which both got canceled due to the pandemic. I scheduled this early because i had to get my booklet back early enough to apply for my IT, and work permit before the fall semester. When the embassy opened i mailed twice for a reschedule but i got no reply even after sending all my documents. Luckily i found another appointment for early July and i did my biometrics. Its been 4 weeks now and my IT Applications are due in 5-6 days. If i at least start applying for a work permit i can get my IT done while my application is being processed. My old passport is still with the embassy too so im totally handicapped at the moment. Please whatever help i can recieve will be very appreciated. If i dont get this done with my study permit i cant even apply to go to school this fall

  15. NICHOLASSays

    3 years ago

    Hello Abu, I really appreciate the hard work your honorable team is putting in to get Nigerians passports in Canada, it is highly appreciated. Please, I am in desperate need of my passport. I had my biometrics appointment around early July and my passport has not been shipped yet ( all my friends I went with have had their passports shipped already). My work permit, SIN number, and passport will expire today. Please I'm not sure what to do at this point. Ive been this passport issue since April.

    1. Abu SusanSays

      3 years ago

      Hello Nicholas, I will follow up to see if your passport has been mailed to you or find out if there is a problem with the application.

      1. NICHOLASSays

        3 years ago

        Thank you very much Abu. This is very much appreciated.

  16. WhithneySays

    3 years ago

    Hi Susan, I came in for my capture about a month ago and there's no update yet in regards to when the passport will be mailed out. How long is the wait before I can get my passport mailed out to me? Thank you.

  17. Nathaniel EderaroSays

    3 years ago

    Hello Susan, I commend you for the excellent job you are doing on this platform. I submitted my passport at the intervention program in Calgary. I have an important examination to write in the US and of August. Please when am i likely to get my passport back. I don’t want to miss my exam. Thanks.

    1. Abu SusanSays

      3 years ago

      Hello Nathaniel, Thanks for your kind words. We are processing them now. As you are aware, we captured over a thousand applicants. I cannot give you a date. But hopefully, you should get it before your exams.

      1. NathanielSays

        3 years ago

        Hello Susan, my exam is one week away, is there any update regarding my passport?

        1. Abu SusanSays

          3 years ago

          Send your details including date of biometric capture.

          1. Nathaniel EderaroSays

            3 years ago

            Hello Susan, your response to my message is reassuring. My names are EDERARO, NATHANIEL. I had biometric done June 18th, 2021. Let me know if you require additional information. Regards

  18. JAYSays

    3 years ago

    I am having the same issue right now, I called the embassy and they said it was shipped already meanwhile Canada post do seem to have it either. I scared and confused at this point.

    1. Abu SusanSays

      3 years ago

      Give it a little time.

  19. TolaSays

    3 years ago

    Thank you Susan for the assurance, I’m actually desperate for my passports at this time hence my coming to this site. Having read your comments, I’d take this to be my waiting period should come to an end in 1-2weeks from now. I need to make some important trip. Thanks a lot

    1. Abu SusanSays

      3 years ago

      My pleasure Tola.

  20. Helen InengiteSays

    3 years ago

    Good Day, my current multiple entry visa has expired and I have been asked by CIC to provide a valid passport for my extension. My case file cannot proceed until I do so. I attended the Calgary Intervention and I still haven't received my renewed passport. Please when can I expect it in the mail. The tracking number hasn't been activated either.

    1. Abu SusanSays

      3 years ago

      Hello Helen, We hope to get yours across to you soon. We are processing them in batches.

  21. PhynaSays

    3 years ago

    Hi Susan. I renewed my passport during the Calgary Intervention in June 2021. Are they done processing the passports? Have they started dispatching processed passports? What is the new timeline for receipt of the processed passports back. I know it's a lot of passports to process but i will like to have an estimated time I appreciate your help during this process. Thank You Phyna

    1. Abu SusanSays

      3 years ago

      Hello Phyna, We are processing them in batches and mailing them out, so I can not give you a specific timeline. Hopefully, yours will get to you soon. Thanks for being patient.

  22. AyodeleSays

    3 years ago

    Hi, I renewed my passport in June 2021 during the Calgary intervention, Any timeline as to when the passport will be delivered please?

    1. Abu SusanSays

      3 years ago

      Hello Ayodele, Unfortunately, I cannot give you a specific time for yours because we are processing them in batches.

  23. JoelSays

    3 years ago

    I just called the high commission apparently they haven’t started processing any of the applications received in Calgary from the intervention that’s why Abu susan never has a direct answer for anyone so there you have it guys. We paid all that extra cost for nothing when we could have spent the extra 350-400 cad we paid to actually go to Ottawa and paid for a fast track application. Nigerians can never be trusted. They didn’t even have the courtesy to atleast email us. We were told six weeks. When they got there and figured it would take more than six weeks why not let us know instead we keep getting the run around “oh it won’t be longer now” whyyy. Mstchew.

    1. Abu SusanSays

      3 years ago

      Joel, I do not know who spoke to you on the phone. I was in the immigration section last week when the first batch was being processed. The Mission captured over a thousand applicants in the Calgary exercise. However, for the record, if you paid any amount apart from the money you paid to Innovate 1pay (106 USD for adults & 77 USD for children) for your passport renewal and the mandatory 50 CAD administrative fee payable to the Nigeria High Commission, Ottawa, such amounts did not come to the Mission.

  24. TolaSays

    3 years ago

    Thanks for your response… Is it okay to disclose how many in a batch? This way we can estimate how long it will take before you guys can successfully close out the 1,000+ applications with you?

    1. Abu SusanSays

      3 years ago

      Hello Tolu, Unfortunately, I cannot disclose that to you. The unit is processing them according to how the applicants were captured on location.

  25. HigSays

    3 years ago

    Please, which city would be the next E. Passport Intervention exercises?

    1. Abu SusanSays

      3 years ago

      Passport Intervention is currently on hold until we clear the backlog from the last intervention exercise in Calgary.

  26. ToluladeSays

    3 years ago

    High Commison, Edakun, Esanu wa... I & my family need our passports

    1. Abu SusanSays

      3 years ago

      Yes

  27. MatthewSays

    3 years ago

    This is two (2) weeks after the acclaimed batch processing, I have it on record 6/7 people that went in to the High commission last week in person and got theirs for an extra fee of $200, Rather than delay people unnecessarily, Can you guy please come out to say you want extra money? You guys are just who you are afterall...

    1. Abu SusanSays

      3 years ago

      The people who paid $200 to get their passports, paid for expressing processing. It is not hidden, check the website again. You will find it there. However, it is not mandatory.

      1. DejiSays

        3 years ago

        Hello Abu susan Is pick up an option. So for someone in the Calgary group in an urgent situation who does not mind coming to ottawa and paying the 200 for same day printing is that an option?

  28. MatthewSays

    3 years ago

    Thanks for your response, So if this will enable us get ours, Let us know! Some of us are desperate for this, Our stay in Canada is dependent on our Passports. Its 2 months the Calgary intervention was done, which other slower service can beat this timeline? Isn't this too much penalty for going the Intervention way and not paying $200 in cash at the High commission? It is really unfair...

  29. Femi AdelekeSays

    3 years ago

    Its exactly a month today Abu Susan assured us we will be receiving our passports... Still nothing yet! Lori Iro

  30. AyoSays

    3 years ago

    Hi, I applied for passports for 3 members of my family in the last intervention in Calgary, I only got two back, May i know whats happening please? Secondly i was charged for 64 pages for one of the Passports, and i got the regular 32 pages. May i know how i will be getting my refund please?

    1. Abu SusanSays

      3 years ago

      Hi Ayo, I will get back to you.

  31. Olusegun OkeSays

    3 years ago

    Dear Sir I applied for renewal of Passport at Calgary precisely 3 months ago. I learnt that many of the applicants have received their Passport. I am yet to receive mine. Sir, please I desperately need my Passport to enable me further my career. I will be glad if you can help me look into it. Thanks.

    1. Abu SusanSays

      3 years ago

      Sorry about that. Send me your full name and application number and reference ID. I will check and get back to you.

      1. Olusegun OkeSays

        3 years ago

        Name: Olusegun Ayodele Oke Application ID:17652612 Reference # :1983946110 Thanks for your effort.

  32. CharlesSays

    3 years ago

    Hi Susan, thank you for your efforts, and quick response. I did apply for passport renewal since August until now am yet to receive it. Please this is urgently needed now. Are you able to check the status of the application. Is needed for my IRCC application. This country is hard enough as immigrants, please help me in any way you can. Full name: Charles Odiakosa Ikenwe

  33. CharlesSays

    3 years ago

    Hi Susan, am yet to get a response from you, please kindly check the status of my application and reply. Am in date need of this passport. Please help. Thank you Application id- 17230637 Reference no- 1631174466

    1. Abu SusanSays

      3 years ago

      Hello Charles, As of today, we have been able to process applications till August 16. We are about to start processing more. If you came in for capture before August 16, you might wish to start tracking your application. If otherwise, wait a bit.

  34. CharlesSays

    3 years ago

    Thank you, Susan, for your reply, I did come in for capture on August 25th, hopefully, I get it back before the end of October, my permit is at stake here.

  35. Olusegun OkeSays

    3 years ago

    Hi Abu Susan I applied for renewal of Passport at Calgary 20th of June. While most have collected their Passport I am yet to receive mine. I made a similar complaint 2 weeks ago on this page. You responded by requesting for my Application ID and the registration number.I posted this information immediately and it is now 2 weeks i have not heard from you. I write a follow up letter to chancery@nigeriahcottawa.ca and passportinquiry@..... All to no avail. Based on the information released by the Embassy that we can start tracking our Passport,I did Just that uptil this morning all i got from Canada Post is 'Tracking Not Found' Please for humanity sake let someone attend to my case and tell me the true status of my Application. This is really frustrating.

  36. Ogonnaya AmamasiSays

    3 years ago

    Hi, please is there any plans for an intervention team to come to saskatchewan or the surrounding regions?

    1. Abu SusanSays

      3 years ago

      We were in Saskatoon a few months ago. Intervention is currently on hold.

  37. MichaelSays

    3 years ago

    Hi Abu Susan, thanks for your diligence and hardwork, I wanted to ask is there a similar Intervention coming up in the near future

    1. Abu SusanSays

      3 years ago

      Yes, but for now, the intervention exercise is on hold until we have booklets to take care of applicants across Canada.

      1. NikeSays

        3 years ago

        Hi, please when will you be coming to Calgary?

        1. Abu SusanSays

          3 years ago

          Intervention is on hold

          1. NikeSays

            3 years ago

            Okay, thank you! Please can you post here when the hold is lifted.

  38. IghoSays

    3 years ago

    Hello, when is the next intervention happening in Calgary?

  39. SholaSays

    2 years ago

    Hi, please when is the next intervention happening in Calgary?

    1. Abu SusanSays

      2 years ago

      Intervention is currently on hold.

  40. SammySays

    2 years ago

    Hi Abu Susan, Thank you for the wonderful work. Do you have an idea of when or how soon the passport intervention will be in Calgary? Thanks

    1. Abu SusanSays

      2 years ago

      Passport Intervention is on hold due to lack of booklets. If your case is urgent, apply and come to Ottawa.

  41. Abu SusanSays

    2 years ago

    No intervention at the moment.

Comments are closed.