The Nigeria High Commission is working on a new schedule for all applicants with appointments for June. Please, send an email to.
generalinquiries@nigeriahcottawa.ca
If you still have challenges with your appointment dates for May or previous months earlier than June, send a message to the email address above.
For those who have appointments in July upwards, your appointment dates are still valid. The immigration team is already clearing up the backlog.
Anyone who shows up at the Nigeria High Commission without an appointment would not be allowed into the building.
We will do all we can to minimize the adverse impact of the Covid -19 pandemic on the well-being of our citizens.
Regards.
The Nigeria High
Commission
Ottawa.
MickSays
Hi I just sent an email to the email address u already specified as regards those who had appointments scheduled for June . I also did upload the required documents as proof , please how soon do we get a response regarding new appointment dates , thank you
Abu SusanSays
Mick, be patient and wait for the reply. Thanks.
NikeSays
Good afternoon Abu, my appointment is on July 9th, can I pay for expedited service when I come for my appointment? Thanks
BunmiSays
Hi Susan, Is the NHC still attending to students with expired study permits? I have emailed and I’m yet to receive an invitation date.
Abu SusanSays
Yes, we are; send another email notifying the unit. Perhaps, they missed yours by omission. We had so many requests. I will also get in touch with them.
Tajudeen AgbonhinSays
Good afternoon Abu, I sent an email earlier to the High commission for clarification on the payment for same day service but I did not receive a response. Please is it $250 (E-passport renewal + same day fee )CDN or $200 so that I come with the correct amount of money order. My appointment is July 5th. Thank you!
Abu SusanSays
The mandatory processing fee is CAD 50. The same day processing fee is $200. All in money order payable to the Nigeria High Commission, Ottawa. The same day processing is currently on hold till further notice.
NikeSays
Hi Abu, if same day is on hold till further notice, how long will the passport renewal process take? I’m traveling on July 29th and my appointment is July 9th. Thanks, Nike
Abu SusanSays
It takes between four to six weeks to process. However, maybe same-day processing may be possible before your date.
Tajudeen AgbonhinSays
Thank you for the prompt response. We will come with the mandatory fee.
Abu SusanSays
Ok. Thanks
DanSays
Hello Susan Abu, I have an appointment for middle of July. I already filled my form and since paid for 5 years passport validity. I'm wondering if I can upgrade to 10 years. Do you process 10 years there? I don't mind paying afresh and filling a new form if it will not affect my biometrics appointment date. If it's doable, I also want to know if I can get it within the normal time range. Thanks and keep up the great work.
Abu SusanSays
We have not commenced the 10year passport processing. However, as soon as a critical mass of Nigerians in Canada registers for their National Identification Number (NIN), it would be possible.
DanSays
Thanks for your prompt response as usual.
BenSays
Hello Abu, Will the expedited service for e-passport renewal be available before July 27? If it does become available again will there be a formal announcement?
Abu SusanSays
Ben, Yes, we will make a formal announcement. Thanks.
DebraSays
Hello, I got an appointment for July 3rd but I will not be able to be make it as I work, do not live in Ottawa and will have to arrange for travel plans. Will it be possible to reschedule my appointment for the 21st of July instead? Please let me know. Debra Nwokolo.
Abu SusanSays
Hello Debra, Check the Calendar online to see if the date is still free. If not, pick another date.
Silvia OkikaSays
Hi Abu, I applied for my passport in July 5th. I don't have a tracking number to see when my passport will arrive. Is there a way so someone can take a picture of the tracking number for me if not shipped yet, please and how long will it take for me to receive my new passport in the mail please. My study permit will expire in July 30th. Name is Silvia Ekpereamaka Okika. Email is silviaokika3@gmail.com Thanks for your help in advance.
Chidimma IbeSays
Hello, I just had my passport renewal appointment last week Wednesday. My permit expires July 31 this year. I forgot to leave a copy of the soon expiring permit, so I just emailed it to the general enquiries email provided. Please bring their attention to the email. Thanks.
Abu SusanSays
Okay
EstherSays
Hi Susan, I have some inquiries as my passport and study permit are expiring in exactly 30 days. I had an appointment in May and I received the email about the new schedule for those with May appointments. I have called and also sent an email 2 days ago about the date that I can make it there based on the earliest available flights but I haven't received an email response yet about getting an appointment. I'm not sure what to do next. What should I do? Thank you so much
Abu SusanSays
Hi Esther, I just sent your message to the scheduling officer. Thanks.
Esther AluSays
Thank you so much Susan.
Abu SusanSays
My pleasure.
Funke AdeyemiSays
Good afternoon I have an appointment for July 2 2021 for passport renewal but I am unable to make it. I would therefore like to please cancel and reschedule my appointment for a later date. I could find no option on the website to do this. Can you please help? What action do I need to take? Thank you. Funke Adeyemi
Abu SusanSays
Hello Funke, You have to go back to the Calendar on the website, cancel your original appointment and pick a preferred date and print out a copy.
FunkeSays
Sorry about the multiple posts. It was because my comments disappeared on the page whenever I checked and I couldn’t figure out why.
Abu SusanSays
No problem, Funke.
MICHAELSays
Dear Sir/Ma, My family and I were scheduled for May 3 but canceled due to the pandemic. Regarding your note, would you send us a specific appointment date or we could choose to come to Ottawa anytime? I have not received any new appointment time yet. Regards, Michael
MICHAELSays
Hello, Please kindly reply my question, could my family come to Ottawa anytime now since our May appointment was cancelled and haven't received new timing from you?
JoySays
Good day, I have an appointment scheduled for August 2 but I just noticed it’s a civic holiday. Would the commission be opened that day, or should I reschedule? Thank you
Abu SusanSays
Hello Joy, Kindly pick a new date. Thanks.
MODUPESays
Good afternoon Abu Susan, Thanks for always responding promptly to our requests. God bless you. My Son has done has come in for his capture and was given a tracking number for his Passport. When I checked Canada post, I was told the number is incorrect. How long will it take to get his Passport back. he did his Capture on June 23, 2021.
Abu SusanSays
Hello Modupe, Thanks for your kind words. It will take 4-6 weeks. However, it may be earlier than that if Passport booklets are available. As for the tracking number, your son provided the envelope; perhaps, he made a mistake while copying it out.
PhunkeSays
Hello Susan, I must commend you for making out time to respond to almost all the enquiries here. Does the 4 to 6 weeks wait also apply to the passport intervention or for those whose study permit will soon expire. Do you know when they will start processing Calgary's passport intervention applications.
Abu SusanSays
Thanks, Phunke, Oftentimes, it does not take up to 4weeks. We only experience delays when passport booklets are not available. With booklets, it takes perhaps just two weeks.
Anthony OsulaSays
Is a bank cheque (draft) made payable to NIgeria High Commission, Ottawa for administrative fees acceptable in place of money order?
Abu SusanSays
Hello Anthony, A draft will do.
OpeyemiSays
Hi Susan, I had an appointment for renewal of my passport scheduled for June 24th but my appointment was canceled. How soon am I able to get another appointment? I have a trip to Nigeria by August and was hoping to renew my passport before my trip. Also i would like to know how long it takes to process the Emergency Travel Certificate and how I can go about submitting one. Thank you always.
TinuSays
Hi, I have a scheduled appointment and received an email confirmation for it. However, I don't know how to access the interview invitation to print it out. Do I just print out the email I was sent?
Abu SusanSays
Yes.
DejiSays
Hi Abu, I paid a total of USD106 (USD94 for application fee and USD12 for transaction charges). Do I still need to come with money order for admin fee? If yes, where will I find the information on the money order (the amount, details to indicate on the money order)? Thanks in advance.
Abu SusanSays
Deji, The information is on the website as well. The admin fee is CAD 50, payable to the Nigeria High Commission, Ottawa. Yes, come with the money order. The USD 106 is your payment to Immigration for your new passport.
TochiSays
Hello Abu, Please is the same Day pick up service still available?
Abu SusanSays
Tochi, for now no.
STEPHEN DADASays
I applied for passport renewal for myself and my family. All of us except my wife received our confirmation of appointment, which was scheduled for the same day, within the same time range. The date is July 8 and we have been waiting to no avail for this confirmation for my wife. Please what can we do? Can she come with all other documents that she has, along with the rest of us, or will you be sending a confirmation of the appointment, please?
Abu SusanSays
I have no idea why she was singled out. However, since you are a family, you can come together.
DanielsonSays
hello, I had an appointment for May and I'm an international student with an expired study permit. I've sent multiple emails showing proof of urgency and requesting for some form of response or assistance but ive gotten none. Please can you tell me whats going on or help somehow.
Abu SusanSays
Sorry about that, Danielson, I will send your message to the scheduling officer.
Nelson Omokhefe AgbebakuSays
Hello Abu, Please any information about the same day collection? My appointment is on July 14th,2021, and I wish to know if I could come with same date collection fee. Thanks Nelson
Abu SusanSays
Nelson, You can come with your money order of CAD 200 payable to the Nigeria High Commission, Ottawa. If booklets are available, you can collect your passport on the same day. If not, then you can still go back with your money order.
JohnkennedySays
Hi Abu Susan , Please l canceled my scheduled appointment schedule on 13th October but when l want to pick another date l can't get through. The website will indicating that my name and email address already exist. Please what will l do to pick another appointment? Thanks
Abu SusanSays
Hello, Kindly email generalinquiries@nigeriahcottawa.ca so the scheduling officer can help you with a new date.
Abu SusanSays
Hello, It takes 2 to 4weeks to process.
Olayemi OkumodiSays
Hello, My initial appointment date was April 23, 2021. Previous inquiry to you stated I would be automatically rescheduled. I have not yet been given a new appointment date and your website says you are on June appointments. Can you tell me the new date I am scheduled for to renew my passport? My name is Olayemi Okumodi. Thanks.
Abu SusanSays
Olayemi, Sorry, I guess you have not been following our news updates. We mentioned earlier that people who have appointments in April should send emails to generalinquiries@nigeriahcottawa.ca to get new dates. Would you please send an email so you can get a new date from the scheduling officer? Thanks
BidemiSays
Hello Susan, how are you doing today? I have an appointment on the 19th of July for passport renewal, I will be coming in from Toronto the same day, at the time I made the payment, I wasn't aware that I could pay for expedited service and get my passport same day. Unfortunately, I paid a total of 106 Canadian dollars. Can I please pay the difference or bring the difference on the money order? Because I would really like to get my passport on the same day if possible. Or do I forfeit the previous payment and bring $200 in money order? My second question is do I have to also bring another $50 money order for the administrative fee, as I have seen in a comment above? I am really desperate to know what to do as I have to be in Nigeria by the end of this month. Thank you.
AzeezSays
Hello Abu Susan, kindly advise if I should honour my appointment scheduled for July 22nd or wait for a new date from the High Commission. Thanks!
Abu SusanSays
Hello Azeez. We are back to our normal schedule. Please, come to the Mission on July 22nd as stated in your document.
Ayebatonye D.Says
Hello Susan Abu, thank you for all the work you're doing here. My passport renewal interview is on July 19th and my study permit is expiring on August 16th. I wanted to know if the backlog is still much and will extend the waiting time for me to get the new passport so I can act accordingly and maybe apply for a stay extension. Do you think I will be able to get my passport on time? Thank you for any assistance you can offer!
Abu SusanSays
Hello Ayebatonye, Thanks for your kind words. We are back to our normal schedule. You can come to the Mission on July 19th for your passport renewal.
BidemiSays
Hello Susan, please respond. Thank you
JoeSays
Hi Susan I completed my passport renewal on the 5th of July. IRCC wants me to send my new passport info on the 28th of July. I am wondering when I should be expecting my booklet. I need to update my application ASAP. Kindly let me know the status of my renewal and when it would be delivered. Thanks for your prompt response.
OluSays
Hi Susan, Thanks for attending to these questions/enquiries. Please I'll like to know the status of my passport renewal done in June. I'll appreciate if you can provide an email so I can provide more details for confirmation.
Abu SusanSays
Olu, If you prefer the reply via email, kindly send your request to- passportinquiries@nigeriahcottawa.ca
TopeSays
I had an appointment for july 6 but I received a cancellation email. Do I have to book again or just come in
Abu SusanSays
When did you get the cancellation notice? I guessed a long time ago. We posted a news item here in June and on all our social media platforms apart from Twitter that everyone with an appointment date in July should come on those dates as we are back to our normal schedule. Just come in but explain to the security man at the entrance.
JenniferSays
Hi, I have an appointment on July 28 for a passport renewal, I had filled the application form and paid the relevant fees in January. I have the Application number and ref. number but I cannot locate the printed application form and has no way to retrieve it. Please will the reference number suffice or will I need to fill out a new form
Abu SusanSays
Hopefully, the reference number will do.
JenniferSays
Thank You Susan
EmmanuelSays
Hello Abu Susan, I have an appointment for passport renewal on the 28th of July and my study permit expires on the 18th of August, would it be possible to get my new passort before the 18th of August to enable me apply for my study permit extension?
Abu SusanSays
Hello Emmanuel, You will get it if booklets are available.
FolakemiSays
Hello Madame Susan, my husband and I applied for Passport Renewal since last year. Our appointment was scheduled for 22nd of December, 2020 which we attended. We also submitted necessary documents alongside self-addressed Xpresspost envelopes. We are yet to hear back from the embassy till date. Please can we get an urgent status of our application as soon as possible. It is a matter of urgency please. Thanks
Abu SusanSays
Hello Folakemi, Sorry to hear that. We will get back to you soon.
FoluSays
Hi, I was wondering if the expedited (same day passports) are now available? My appointment is on July 31. Thanks!
Abu SusanSays
Folu, Come with your money order of CAD 200, payable to the Nigeria High Commission Ottawa. Do not also forget to add the administrative fee of 50 CAD.
TomiSays
Hello Abu Susan Thank you so much for been so helpful. Please I am requested to submit my passport BY IRCC by July 30th for PR and I came for capturing on June 28th at the Ottawa office. Please can you advice what I can do as I just have a week left. Thank you so much
Abu SusanSays
I will check with the unit to see if it is already processed. If not, I will remind them.
Oluwadurotimi AkanniSays
Good day, I have an appointment scheduled for August 10th, would I still be able to go for my passport renewal appointment? Thank You.
Abu SusanSays
Yes, We are back to our normal schedule. You can come on August 10.
MikelSays
Hello, thank you for the good work you have been doing. My wife appointment is August 12th, and we would like to do the same day expedited process. I want to know if it now available. Thank you.
Abu SusanSays
Hello Mikel, Thanks for your kind words. Your wife can come with the $200 CAD money order payable to the Nigeria High Commission Ottawa. If we have booklets, she can collect the new passport the same day; if not, she can go back with her money order.
EYITEMI AlbanumSays
I’m exhausted from trying to get in touch with the Nigerian High Commission through multiple emails with no response. I visited Ottawa on 31/05/2024 to renew my Nigerian passport and had my photo taken that day. I was told to track my passport in 3 weeks. At the office, I was informed that the name on my NIN includes a middle name, while my expired passport does not. After verifying with the office where I registered for my NIN, I confirmed there was no middle name on my NIN; the issue was that I had mistakenly included my middle name on my passport application. I sent an email explaining this, and two days later, I received an acknowledgment email back thanking me for the clarification and with advice to track my passport again in 3 weeks. Since then, I’ve sent several emails asking if I need to take time off work to visit the office, but I’ve received no response. It’s extremely frustrating, and I’m not sure what to do next. If anyone has had a similar experience, I’d appreciate any advice. Thanks."
Abu SusanSays
Sorry to hear about your experience. I will send your message directly to the Immigration officer.