Hello Susan,
Please when applying for the passport renewal, can one make payment with a credit card instead of the money order?
Since you stated in the above post to get the necessary money orders for the applications. I just want to confirm if it’s compulsory that payment is made only via money order method for passport renewals.
I would appreciate your kind response. Thank you.
Hello Glory, that is for the mandatory administrative fee of $50 CAD payable to the Nigeria High Comission, Ottawa yes, it has to be money
order. However, you cannot pay for the passport renewal with a money order. You have to go on the Immigration website INNOVATE 1PAY and pay
with a credit card.
Hi Susan
I have an appointment to renew my passport on January 5th, Is there a way to confirm that the commission will be working owing to the omicron outbreak. I would like to know before I travel down to Ottawa.
As you know, we can not control the decision of the Government of Canada or Ontario.
If they ask for a lockdown of the province, rest assured that the Mission will not be open.
Hello, I just applied now for passport renewal. I have paid online, is there any other payments that I need to pay? I equally made an appointment but I have not received any appointment confirmation mail.
Apart from the money you paid online to Immigration, Innovate 1pay. You have a mandatory administrative fee of $50CAD
in money order, payable to the Nigeria High Commission, Ottawa. The information is also on the website.
Hello,
Good day, My name is Temitope
I would like to pay for the expedited issuance of my new passport because I have a scheduled interview with the US Embassy on December 10, 2021.
I have applied and scheduled my Consular interview date is on November 17.
I look forward to hearing from you on this matter.
Thank you
Kind Regards
Good day, please I submitted an application to renew my passport. I made the pay and book and appointment. The only date I saw available is December 30, I live in calgary so please I would like to know if you will be processing passport in calgary anytime soon. Also please what are the next steps I need to take?
Thank you
Hello Fayemi,
We were in Calgary in June and captured over a thousand applicants.
We won't be coming back anytime soon. Check the calendar on Thursday
to see if you can get a date for November or early December.
Hello, I applied for my passport 6 weeks ago. I have a very important family trip coming up next week with no view in sight. Is there anything I can do? is there a travel document that can allow me entry into the USA? it is imperative I go on this trip Please. Please respond.
Hi Susan, I have the same question, when i paid to INNOVATE 1PAY, I was given 3 documents to print., which are Application form, payment receipt and Acknowledgment slip., which one of them is my passport interview invitation? thanks.
Come with all of them and the email you got after picking your date from the appointment schedule.
The email from the schedule is your invitation letter.
Hi Susan, please how do I go about booking an appointment? I just paid the 106 dollars and I'm trying to book an appointment. Also what is this other $50 we have to pay?
Go to the home page on the website, scroll down to a red bar captioned: Schedule Appointment and then pick your date.
The $50CAD is the non refundable administrative fee, payable to the Nigeria High Commission Ottawa.
Hi Susan,
I am applying for a passport renewal as my current passport has expired. I also wish to have my name changed on the new passport that I am applying for due to change in my marital status. Can you help clarify the following:
1. On the "Passport" tab, I'm not sure what link to select to start my application between "Apply for Passport Renewal" OR "Apply for Change of Data Due to Change in Marital Status"
2. Which of the administrative fees applies to me - is it the Passport Renewal fee ($50), Change of Data due to Change in Marital Status fee ($100) , or both ($50 money order and $100 money order seperately?)
Thanks
Hi Evi,
Click on Apply for passport renewal, however, apply with the new name you want on the new passport.
2. You have to pay $50 dollar admin fee, $100 for change of Marital Status. Do the money order separately.
Hello Susan, I had my biometrics for passport renewal done since august 31st and It’s been 10 weeks since then and I haven’t seen my passport. I tried tracking it but to no avail and I have an urgent business trip that requires it. I’m pleading with you to please help. Let me know if you need more details from me please. Nigeria !!!!!!!
That's a long time ago. Perharps there is a problem.
Please, send me your application details or mail it with a cover letter to
generalinquiries@nigeriahcottawa.ca
It’s been 2weeks since I sent the email. Nothing has still been done. I only got confirmation that email has been sent to appropriate department. Since august 31st 2021 that I did the capturing. This is totally unfair
My name is Olalomi Chigozie Safiu with passport number A06764927, I had my biometric done for my passport renewal on August 31st 2021
Return envelope tracking details: PG595646705CA Still shows not available
Address:7058 gillespie lane, mississauga, ON, L5W1E8
Application Id: 18153365
Reference No: 1229587887
Phone number :437-247-9267
Hello Susan,
Please will there be any arrangement for passport renewal in Calgary before the end of the year?
Please can the High commission consider this as there a number of us who will benefit from this service.
Thanks.
Unfortunately, we cannot come to Calgary again this year.
We captured over a thousand three hundred applicants there in June.
They entire booklets in the system was used up on them.
We are focusing on applicants from other provinces at the moment for the rest of the year.
If you need to renew your passport urgently, please, apply online and come to Ottawa. Thanks.
Good Morning Abu Susan...I Was In Ottawa On The Week Of September 20th To 24th For My Renewal Of Passport....This Week November 1st To 5th Is The 6th week Of My Passport. I Have My Flight For Nigeria On November 15th My PCR Is On November 13th. I Have Between November 5th To 12th. November 8th Is For Me To Fill Out My Nigerian Covid-19 Testing Arrival Form Is 1 week Ahead To Enter Nigeria. To Have My Passport On Hand If It Is Going To Be Possible For My Trip Or Do I Have To Cancel Or Change My Flying Date Which Is Subject To One Time Change For My Flight Just To Be On Safe Side...Thanks And Have A Good Day.
Abu Susan......Thank You Guys For A Job Well Done.....I Got My Passport Today November 5th And I Did My Renewal In The Week Of September 20th And 24th But I Suggest To Others Most Of The People That Have Not Received Theirs Should Keep Checking Their Mail Boxes Because My I Could Not Track It And It Is A Tracking Envelop I Used Up Till Now I Track It Is Not In The Canada Post System....Something Most Have Been Wrong With The Canada Post System.....Thanks Once More To The Passport Section Of Nigeria High Commission For Job Well Done.....Bravo
Hello Susan, i apply for Germany Visa over the weekend because my passport expiring date is 22nd of February 2022. Got a mail from the asking me to renew passport before visa can be granted. I try booking an appointment for renewal for this November, unfortunately no appointment date again for November. My program in Germany is between 28th of December 2021 to 4th of January 2022. Please can i pay for fast track renewal. Thank you.
I just applied online for my passport renewal,do i still have to pay another $50 administration fee? how? i live in toronto,do i have to go all the way to Ottawa for capturing?
Hi Susan,
If we are coming together as a family for passport renewal, can we use 1 money order (e.g $100 for 2 family members) and 1 Canada Post Return envelop.
Thanks
Ken
Thank you Susan,
One more thing, I got the Money Order from Canada Post today but it was payable to Nigerian High Commission and not the full name Nigerian High Commission, Ottawa. I hope that's ok as they said the space for the name can only take Nigerian High Commission, that I can add the Ottawa with a Pen myself if I want.
Regards,
Kyrian
Hi Susan,
I got the Money Order from Canada Post but it was payable to Nigerian High Commission and not the full name Nigerian High Commission, Ottawa. I hope that's ok as they said the space for the name can only take Nigerian High Commission, that I can add the Ottawa with a Pen myself if I want.
Thanks,
Ken
Hi Susan,
I have an appointment this week. I have the money order for expediated reassurance (same day service)
Do I still need to come with a self-addressed Canada post envelope
Please let me know.
Thank you
Hi Susan
Thanks alot for your help and comments. You are really doing an awesome job with the way you have been answering people's questions!
That being said, I would like to know how many days I will spend at the embassy to renew my passport please? I am planning my appointment for January and I am also trying to book my flight.
Do you please know if I will be done with the process the same day?
Thank you!
Thanks for your kind words, Rukayat,
The capture process for an applicant does not take up to 30minutes.
We only experience delay if we have too many applicants in a day because,
only two persons can go into the capture room at a time. That said,
if you come in early, you should be done in two- three hours maximum.
Thank you comment Susan. Another quick question please, is the $50 administrative fee that's payable via money order in USD or CAD?
Also, I called my bank and they are requesting for th account details of the recipient and as far as I know, there's no account details on the website of the Nigerian embassy. Can you please direct me on how to go about sending the money order please?
Lastly, is it still possible to get an expedited same day passport? If yes, what do I need to do after I had paid for the regular issuance.
Thanks!
Please, visit the immigration website (INNOVATE 1PAY) The amount you pay for renewal is $106 USD.
Then the admin fee money order payable to the Nigeria High Commission Ottawa is $50CAD.
Good morning Abu Susan,
Thank you for your good job and all the staff at the High Commission in Ottawa. Please, can I cancel my application and go reapply in Nigeria? Will I be refunded for the application fee? An emergency came up and I have to rush to Nigeria within few days.
Thank you once again.
Hi Susan,
I had filled an online passport renewal and paid through innovate 1, towards the end of October, however, there were no appointment dates available till Dec 30 and I'm supposed to travel before that time. So, I have no scheduled date yet, and my passport has expired. what do you advice me to do? To get a visa with my Canadian passport or get a travel document?
Go to the bank and buy a money order in the name of the Nigeria High Commission, Ottawa.
That is how to pay the administrative fees for passport processing and other issues
Hi Susan, thank you for all that you do. I have a few questions. We are a family of 5 (2 Canada-born children and 3 adults) from Alberta and we require Nigerian passports.
1. The website says anyone that arrives at the embassy between 9am and 12pm will be attended to, does that mean we don't need appointment, just be there early?
2. Will the 5 of us be attended to at the same time or on the same day?
3. For Canadians getting their first Nigerian passports, do they also need the NIN?
4. Do we need separate envelopes or can we use just 1 envelope for everyone?
5. For the admin fee, do we need a separate money order for everyone or can we use just one money (eg money order for $250 for 5 people instead of 5 separate $50 money orders)?
6. I don't see an admin fee for children on the "Birth in Canada" page, are they exempt from the $50 admin fee?
Thank you again for all you do.
Hi Ayo,
Thanks for your kind words.
1. No, you have to go on the website's home page, click on the red icon (Schedule an appointment), and pick a date from the Calendar.
One day is good for your family. We admit only those with the appointment letter, which you will get after picking a date.
2. Yes, we will attend to your family members the same day but one at a time.
3. You all do not need the NIN to get your passports at the moment. However, try and get it later because when we roll out the ten-year passport, only those with NIN can get it
4. You can use one big envelope for all of you. However, based on past experiences, we are trying to discourage it. Because if there is a technical issue with any of the passports, it will delay the mailing process for all. So, I would prefer you get individual envelopes, but it is up to you.
5. For the administrative fee, you can put it all on one money order.
6. No, everyone must pay the $50 admin fee, parents and children.
Good day please I have appointment on Monday 29th Nov and I have paid online. Do I still need to come with money order again. If yes, how much? And how do I address it? Thanks. Av been trying to call to no avail
Hi Susan, well done for the good work you are doing. I want to travel to Nigeria , my passport has expired but I want to apply for an emergency travel certificate. Please, how long does the process take?
I also saw that I need to include flight itinerary. Must it be a paid flight ticket. I ll book the flight but I want to pay after I get the travel certificate so that I won't have to cancel flightjust to be on the safe side. Thanks so much
Intervention is currently on hold.
If you need your passport urgently, please, apply online, pick a date and come to Ottawa for the biometric exercise.
Hello Susan. Your swift response would be highly appreciated. Well done. A family of 3 booked for passport renewal appointment, @ 3 different time slots though on the same day- 9.20am, 9.22am & 9.26am . Hence we plan to use 3 different express Canada post envelopes & 3 money order of $50 CAD administrative fee payable to "Nigerian High Commission, Ottawa". I hope we are on the right track. Thank you. Or do we just plan to use 1 Express Canada Post envelope for the family of three ?
I live in Winnipeg so please I would like to know if you will be processing passport in winnipeg anytime soon. Also please what are the next steps I need to take? Thank you
Good day, I came for my passport renewal on July 23, 2021. However, Friday, Oct 1, I got a call from Nigeria high commission asking about my old passport and I informed the caller that I submitted all my documents.
Later I got an email asking if I dropped my return envelope and if I came for change of name. I responded accordingly, I did submit my return envelop and did not apply for change of name
I only came for passport renewal.
I am asking that my old passport be kindly located and returned to me - I have now got the new passport but my old passport was not included.
Please kindly provide my old passport. I have sent emails but no one is responding.
Hi Susan,
Thanks for all the information you provide. It's been super helpful to read. Please I accidentally applied for a fresh passport instead of passport renewal. So i reapplied for the passport renewal, is it possible to refund and cancel the fresh passport?
Thanks for your kind words, Elsie,
Yes, it is possible to get a refund but you have to get in touch with innovate1pay.
Send an email to support@innovate1services.com
Hey,
I recently just finished paying for my passport renewal application. but after paying i realized i had the wrong date of birth in the application. can this be changed? what is the necessary steps for me to take to rectify this?
Good day, I’ve applied for passport renewal and paid through the website. I’ve also purchased the $50.00 money order from the post office but couldn’t get any appointment for December 2021, so I booked for January 4, 2022 but has not received acknowledgment or email from the High Commission yet. Can you check to see if my appointment is still on.
Good day, I have paid for my passport renewal and booked an appointment. I didn't get an email to confirm the appointment and didn't save the letter that you mentioned in previous comments. All I can remember is that the appointment was for January 5th, around 1:30 pm. Is there a way I could recover the appointment date and time since I am to show it as proof on the day? Also, is it possible to pay the administrative fees in person or only through money order? Thank you
Good Day, I booked for Passport renewal appointment for December 29, 2021, but I did not get any acknowledgement or email confirmation. Can you please check if my appointment was sucessfully booked?
Good day, I booked an appointment for January 5th but never got an email confirmation. I also didn’t save the confirmation on the website after booking the appointment because I thought it would be delivered to my email. Is there a way I could retrieve this before I go for my appointment? Also, I wanted to ask if the administrative fees could be paid in person?
Hello Dan,
Did you pick the date from the icon "Schedule Appointment" on the homepage?
If yes, the email you got is your appointment letter. Your administrative fee of $50CAD must be
paid in Money order to the Nigeria High Commission, Ottawa. We do not collect cash.
Thank you for replying Susan, I did pick the date from the "Schedule Appointment" icon but did not receive an email or SMS notification to confirm my appointment. Is there a way I could still confirm my appointment on January 5th?. I'm concerned that I'll be sent back since I don't have the appointment letter.
Good evening,
In my passport acknowledgement slip and passport payment slip, under the "processing information" section it says "Interview Date Not Available (Please Contact Embassy/Mission). However, I have my interview scheduled for Dec 21 and I've received a confirmation email from the embassy. Should I be concerned about the no "No interview Date" printed in both slips? Just want to avoid any surprises. Thank you for your help!
Hi Jane,
Do not worry about it. Come on December 21 with all the documents you printed from the payment online
and the letter of invitation. Also, do not forget to come with the mandatory $50CAD administrative fee in money order
payable to the Nigeria High Commission, Ottawa.
Hi, my passport is expiring next month and I want to get a renewal. Will there be capturing anytime soon in British Columbia? I plan to travel sometime in April next year.
Abu Susan without prejudice I must say I am highly impressed with all your responses with the questions asked. Keep it up Please.
Also I like to crave your indulgence in processing/renewal of Passport. Having gone online, and I find it difficult to access the right form as applicable. Please confirm if e passport is same as passport renewal. ? Also I have my passport with immigration, though it has expired and I equally need to renew it for my pathway processing PR. Pls can I come with a copy of my biodata page as already stamped by immigration for processing of Renewal .
Thank you for your kind words Olukemi.
About your passport renewal, unfortunately, you cannot apply for renewal until you get your expired
passport back from immigration. Take a look at our latest news update.
•Be informed that the Nigeria High Commission, Ottawa, Canada, will not issue you a new passport until you produce your expired Nigerian Passport.
•The Nigeria Immigration Service policy is such that an old passport must be submitted for a new copy to be produced for an applicant.
•Therefore, those whose passports are with immigration Canada should wait until they are in possession of their old passports before applying for passport renewal.
•Applicants coming in for the first issuance and lost cases are exempted from the notice.
•The Nigeria High Commission also wishes to inform that applicants applying for a change of data for any reason other than marriage or divorce should directly contact the Nigeria Immigration Service Headquarters, Nnamdi Azikiwe Airport Road Sauka, Garki, Abuja Nigeria.
+234-802-1819-988
Nis.servicom@nigeriaimmigration.gov.ng
Nis-support@networkssolution.com
Nigeria High Commission, Ottawa
10th December 2021
Hi Susan,
May I know please, is there any difference between printed passport interview confirmation and a printed invitation for an interview. Those are some of the documents I was asked to come with for my passport renewal.
I only have an email titled: "E-Passport New Application and/or Renewal Appointment Approved and it says You have been scheduled to come in on the December 17, 2021 for your passport application interview".
Please I just want to make sure am not missing anything.
Thank you.
That is the letter you need, apart from the print out from the immigration website
and your $50 money order payable to the Nigeria High Commission, Ottawa.
Hello Susan
I am sending this yet again because i am getting no response. No one is saying anything about my old passport
Good day, I came for my passport renewal on July 23, 2021. However, Friday, Oct 1, I got a call from Nigeria high commission asking about my old passport and I informed the caller that I submitted all my documents. Later I got an email asking if I dropped my return envelope and if I came for change of name. I responded accordingly, I did submit my return envelop and did not apply for change of name I only came for passport renewal. I am asking that my old passport be kindly located and returned to me - I have now got the new passport but my old passport was not included. Please kindly provide my old passport. I have sent emails but no one is responding.
Hi Susan, compliments of the season.
Please, what’s the status of Passport Renewal Applications submitted early December 2021 till date?
Can you shed some light on whether they are ready or not?
Your prompt response would be highly appreciated.
Thank you.
Charles
Good day Susan and compliments of the season to you. I applied for the passport intervention program completed in Calgary in June 2021 for myself and my son and till now, we have not received our passports back despite knowing quite a lot of people who have received their passports back - including the person that was next in line to me. I have sent emails and several phone calls which have not been responded to. Every time I place a call, I am always directed to the immigration extension by the receiver and the call has never been picked up. Could you advise please? Thank you!
Hello Olanrewaju,
Sorry about the delay. We had technical issues
with a few of the applicants who came for capture in Calgary.
We are working out an arrangement to get back to you in Calgary
to resolve the problem. We will get back to you through the Nigerian Canadian Association in Calgary.
Hello Susan,
I mailed my money order yesterday and just wondering how I will know the embassy has received it? Will I be receiving a confirmation email ?
Also, will there be any passport interventions next year in BC in March 2022?
Thanks.
Hi Susan,
The website states to pay admin fees through money order. I did that a few days ago. I am just wondering how I will get confirmation that it has been received.
Hi Susan,
My family's passports are expired may 2020, we want to renew them. Is there anyway we can pay as a family and book appointment as a family because we live in Toronto?
Hi Susan, please I have some urgent questions:
1) I've paid the $137 USD online with my credit card and printed out the application form, payment slip and acknowledgement slip. Where do I get the money order from?
2) Is it possible to get the passport renewal processed on the same day? If not, what's the estimated wait time?
3) Where do I get the invitation for my interview? Is it just the email that was sent after I scheduled my appointment? Should I just print that email out?
4) For the xpress post envelope. Is it just 1 or 2? Anything details to share here?
Your assistance is much appreciated, thank you and happy holidays.
1. Get the money order ($50CAD) payable to the Nigeria High Commission, Ottawa from a bank or post-office.
2. Same day service still not available at the moment. It takes 4-6weeks to process.
3.Print the email out, that is your letter of invitation.
4. 1, if you are alone.
Hi Susan. Thank you for the great work you're doing. Please if one is residing in another province, is it the regional or national Canadian post envelope? Thank you
Hi Susan, I am still waiting on a response to my question. I mailed my money order to the High Commission over a week ago. How will I get confirmation it has been received ?
Just need clarification for the "administration fees" - I am applying to renew my passport and also would like to get my son's first passport. Does the administration fees applies only for renewals or is it also for new passports (in reference to the title of this notice "NOTICE CONCERNING PASSPORT RENEWAL")?
Hello Sir/Ma,
Can I apply for passport renewal if my current passport has more than a year but less than 2 years validity period?
The reason for this inquiry is because I want to apply for a program that requires passport with minimum of 2 years validity period.
Thanks, in anticipation of your response
Hello Susan, happy new year.
I booked my appointment for next month, but I'm worried about a potential lockdown in the province.
I see a few available slots open for next week. Can I cancel my appointment for next month, and then book for next week without any repercussion?
Happy New Year Susan, I need to travel to Nigeria for my Dad’s burial. I just want to know the process involved if I can’t find/lost my expired Nigerian passport. I am hoping to travel to Ottawa this week. Thank you for your timely response.
Happy New Year F.A.
Sorry about your Dad. Your case is complicated. You need to get a police report
if you cant find your passport. And the process will be long. I am not sure about traveling this
week, given your passport situation. You can apply for a visa if you have a Canadian passport, but even
that will take up to ten days to treat.
GlorySays
Hello Susan, Please when applying for the passport renewal, can one make payment with a credit card instead of the money order? Since you stated in the above post to get the necessary money orders for the applications. I just want to confirm if it’s compulsory that payment is made only via money order method for passport renewals. I would appreciate your kind response. Thank you.
Abu SusanSays
Hello Glory, that is for the mandatory administrative fee of $50 CAD payable to the Nigeria High Comission, Ottawa yes, it has to be money order. However, you cannot pay for the passport renewal with a money order. You have to go on the Immigration website INNOVATE 1PAY and pay with a credit card.
SophySays
Hi Susan I have an appointment to renew my passport on January 5th, Is there a way to confirm that the commission will be working owing to the omicron outbreak. I would like to know before I travel down to Ottawa.
Abu SusanSays
As you know, we can not control the decision of the Government of Canada or Ontario. If they ask for a lockdown of the province, rest assured that the Mission will not be open.
KunleSays
Hello, Please confirm if it's possible to apply for a 10 years passport? Thanks, Kunle
Abu SusanSays
Not applicable at the moment.
Ikechukwu OdohSays
Hello, I just applied now for passport renewal. I have paid online, is there any other payments that I need to pay? I equally made an appointment but I have not received any appointment confirmation mail.
Abu SusanSays
Apart from the money you paid online to Immigration, Innovate 1pay. You have a mandatory administrative fee of $50CAD in money order, payable to the Nigeria High Commission, Ottawa. The information is also on the website.
Comfort T. AkinyemiSays
Hello, Good day, My name is Temitope I would like to pay for the expedited issuance of my new passport because I have a scheduled interview with the US Embassy on December 10, 2021. I have applied and scheduled my Consular interview date is on November 17. I look forward to hearing from you on this matter. Thank you Kind Regards
Abu SusanSays
Hello, Unfortunately, same day process is current on hold .
Fayemi MarvelousSays
Good day, please I submitted an application to renew my passport. I made the pay and book and appointment. The only date I saw available is December 30, I live in calgary so please I would like to know if you will be processing passport in calgary anytime soon. Also please what are the next steps I need to take? Thank you
Abu SusanSays
Hello Fayemi, We were in Calgary in June and captured over a thousand applicants. We won't be coming back anytime soon. Check the calendar on Thursday to see if you can get a date for November or early December.
OluwoleSays
Hello, I applied for my passport 6 weeks ago. I have a very important family trip coming up next week with no view in sight. Is there anything I can do? is there a travel document that can allow me entry into the USA? it is imperative I go on this trip Please. Please respond.
Abu SusanSays
Start tracking your parcel from next week Wednesday.
TobiSays
Hi, I wanted to ask for clarification on the 'Printed copy of your passport interview invitation' What is meant by this and where can I find it?
Abu SusanSays
It is the print out you get after paying to INNOVATE 1PAY
ChikanmaSays
Hi Susan, I have the same question, when i paid to INNOVATE 1PAY, I was given 3 documents to print., which are Application form, payment receipt and Acknowledgment slip., which one of them is my passport interview invitation? thanks.
Abu SusanSays
Come with all of them and the email you got after picking your date from the appointment schedule. The email from the schedule is your invitation letter.
EstherSays
Hi Susan, please how do I go about booking an appointment? I just paid the 106 dollars and I'm trying to book an appointment. Also what is this other $50 we have to pay?
Abu SusanSays
Go to the home page on the website, scroll down to a red bar captioned: Schedule Appointment and then pick your date. The $50CAD is the non refundable administrative fee, payable to the Nigeria High Commission Ottawa.
LaanuSays
Hello! Please I live in Canada and cannot get a local government identification letter. Please what does anyone advice?
Abu SusanSays
I don't understand what you mean by local government identification letter.
EviSays
Hi Susan, I am applying for a passport renewal as my current passport has expired. I also wish to have my name changed on the new passport that I am applying for due to change in my marital status. Can you help clarify the following: 1. On the "Passport" tab, I'm not sure what link to select to start my application between "Apply for Passport Renewal" OR "Apply for Change of Data Due to Change in Marital Status" 2. Which of the administrative fees applies to me - is it the Passport Renewal fee ($50), Change of Data due to Change in Marital Status fee ($100) , or both ($50 money order and $100 money order seperately?) Thanks
Abu SusanSays
Hi Evi, Click on Apply for passport renewal, however, apply with the new name you want on the new passport. 2. You have to pay $50 dollar admin fee, $100 for change of Marital Status. Do the money order separately.
OlalomiSays
Hello Susan, I had my biometrics for passport renewal done since august 31st and It’s been 10 weeks since then and I haven’t seen my passport. I tried tracking it but to no avail and I have an urgent business trip that requires it. I’m pleading with you to please help. Let me know if you need more details from me please. Nigeria !!!!!!!
Abu SusanSays
That's a long time ago. Perharps there is a problem. Please, send me your application details or mail it with a cover letter to generalinquiries@nigeriahcottawa.ca
Olalomi SafiuSays
Thanks for your response. I sent an email today at 04-Nov-2021 4:14PM. I’m hoping something can be done urgently about it
Abu SusanSays
Okay
OlalomiSays
It’s been 2weeks since I sent the email. Nothing has still been done. I only got confirmation that email has been sent to appropriate department. Since august 31st 2021 that I did the capturing. This is totally unfair
Abu SusanSays
Send your detais.
Olalomi SafiuSays
My name is Olalomi Chigozie Safiu with passport number A06764927, I had my biometric done for my passport renewal on August 31st 2021 Return envelope tracking details: PG595646705CA Still shows not available Address:7058 gillespie lane, mississauga, ON, L5W1E8 Application Id: 18153365 Reference No: 1229587887 Phone number :437-247-9267
Ik IyaweSays
Hello Susan, Please will there be any arrangement for passport renewal in Calgary before the end of the year? Please can the High commission consider this as there a number of us who will benefit from this service. Thanks.
Abu SusanSays
Unfortunately, we cannot come to Calgary again this year. We captured over a thousand three hundred applicants there in June. They entire booklets in the system was used up on them. We are focusing on applicants from other provinces at the moment for the rest of the year. If you need to renew your passport urgently, please, apply online and come to Ottawa. Thanks.
CarlSays
Good Morning Abu Susan...I Was In Ottawa On The Week Of September 20th To 24th For My Renewal Of Passport....This Week November 1st To 5th Is The 6th week Of My Passport. I Have My Flight For Nigeria On November 15th My PCR Is On November 13th. I Have Between November 5th To 12th. November 8th Is For Me To Fill Out My Nigerian Covid-19 Testing Arrival Form Is 1 week Ahead To Enter Nigeria. To Have My Passport On Hand If It Is Going To Be Possible For My Trip Or Do I Have To Cancel Or Change My Flying Date Which Is Subject To One Time Change For My Flight Just To Be On Safe Side...Thanks And Have A Good Day.
CarlSays
Abu Susan......Thank You Guys For A Job Well Done.....I Got My Passport Today November 5th And I Did My Renewal In The Week Of September 20th And 24th But I Suggest To Others Most Of The People That Have Not Received Theirs Should Keep Checking Their Mail Boxes Because My I Could Not Track It And It Is A Tracking Envelop I Used Up Till Now I Track It Is Not In The Canada Post System....Something Most Have Been Wrong With The Canada Post System.....Thanks Once More To The Passport Section Of Nigeria High Commission For Job Well Done.....Bravo
VictorSays
Hi Susan, how do I pay the administrative fee and what is the processing time for passport renewals? Thanks!
Abu SusanSays
pay through money order, payable to the Nigeria High Commission, Ottawa. It takes 4-6weeks to process.
RitaSays
Good morning where can I get the forms to fill for passport renewal?
Abu SusanSays
On the website, Nigeria High Commission website. Click on the icon for passport renewal
Bosun OludumilaSays
Hello Susan, i apply for Germany Visa over the weekend because my passport expiring date is 22nd of February 2022. Got a mail from the asking me to renew passport before visa can be granted. I try booking an appointment for renewal for this November, unfortunately no appointment date again for November. My program in Germany is between 28th of December 2021 to 4th of January 2022. Please can i pay for fast track renewal. Thank you.
Abu SusanSays
Send an email to generalinquiries@nigeriahcottawa.ca
BABALOLASays
I just applied online for my passport renewal,do i still have to pay another $50 administration fee? how? i live in toronto,do i have to go all the way to Ottawa for capturing?
Abu SusanSays
Yes to all your questions. Pay the $50 dollar in form of a money order, Payable to the Nigeria High Commission, Ottawa, Canada.
KenSays
Hi Susan, If we are coming together as a family for passport renewal, can we use 1 money order (e.g $100 for 2 family members) and 1 Canada Post Return envelop. Thanks Ken
Abu SusanSays
Yes,Ken.
KenSays
Thank you Susan, One more thing, I got the Money Order from Canada Post today but it was payable to Nigerian High Commission and not the full name Nigerian High Commission, Ottawa. I hope that's ok as they said the space for the name can only take Nigerian High Commission, that I can add the Ottawa with a Pen myself if I want. Regards, Kyrian
EricSays
i lost my passport please advice what do I do?
Abu SusanSays
Get a police report and then apply for a new one and pay the applicable fee as started on the website.
KenSays
Hi Susan, I got the Money Order from Canada Post but it was payable to Nigerian High Commission and not the full name Nigerian High Commission, Ottawa. I hope that's ok as they said the space for the name can only take Nigerian High Commission, that I can add the Ottawa with a Pen myself if I want. Thanks, Ken
KenSays
Hi Susan, Any feedback on the above Thanks Ken
Victor AmaechiSays
Hello Sir, I would like to renew my Nigerian Passport which had expired October 29, 2020 .Please advice on what I have to do . Thank you. Victor
Abu SusanSays
Go to the Nigeria High Commission website and apply for passport renewal.
SeyeSays
Hi Susan, I have an appointment this week. I have the money order for expediated reassurance (same day service) Do I still need to come with a self-addressed Canada post envelope Please let me know. Thank you
Abu SusanSays
Yes, there is no guarantee that same day service would be available. It is subject to the availability of passport booklets.
AyoSays
Hello Susan! Can I make $100 money order for two passports instead two $50? Also, do i need to book a separate appointment for a 6 year old?
Abu SusanSays
Yes, you can put them on one money order. You can come with your 6year old the same day as a family.
Rukayat Opeyemi IbrahimSays
Hi Susan Thanks alot for your help and comments. You are really doing an awesome job with the way you have been answering people's questions! That being said, I would like to know how many days I will spend at the embassy to renew my passport please? I am planning my appointment for January and I am also trying to book my flight. Do you please know if I will be done with the process the same day? Thank you!
Abu SusanSays
Thanks for your kind words, Rukayat, The capture process for an applicant does not take up to 30minutes. We only experience delay if we have too many applicants in a day because, only two persons can go into the capture room at a time. That said, if you come in early, you should be done in two- three hours maximum.
Rukayat Opeyemi IbrahimSays
Thank you comment Susan. Another quick question please, is the $50 administrative fee that's payable via money order in USD or CAD? Also, I called my bank and they are requesting for th account details of the recipient and as far as I know, there's no account details on the website of the Nigerian embassy. Can you please direct me on how to go about sending the money order please? Lastly, is it still possible to get an expedited same day passport? If yes, what do I need to do after I had paid for the regular issuance. Thanks!
OlusegunSays
Hello my name is Olusegun, i Live in BC, pls what is the actual fee for the passport renewal because i saw $USD110 on line for the money order
Abu SusanSays
Please, visit the immigration website (INNOVATE 1PAY) The amount you pay for renewal is $106 USD. Then the admin fee money order payable to the Nigeria High Commission Ottawa is $50CAD.
Semiyu AdegbiteSays
Good morning Abu Susan, Thank you for your good job and all the staff at the High Commission in Ottawa. Please, can I cancel my application and go reapply in Nigeria? Will I be refunded for the application fee? An emergency came up and I have to rush to Nigeria within few days. Thank you once again.
Abu SusanSays
Thanks, Semiyu, You have to get in touch with (Immigration) Innovate 1pay for your refund if you cancel.
NjideSays
Hi Susan, I had filled an online passport renewal and paid through innovate 1, towards the end of October, however, there were no appointment dates available till Dec 30 and I'm supposed to travel before that time. So, I have no scheduled date yet, and my passport has expired. what do you advice me to do? To get a visa with my Canadian passport or get a travel document?
Abu SusanSays
Go to the Calendar now. I can see that December 7 is available or apply for a visa with your Canadian passport.
MFON AKPAN IQUAIBOMSays
Hi Susan what does it mean by money order and how can one get it
Abu SusanSays
Go to the bank and buy a money order in the name of the Nigeria High Commission, Ottawa. That is how to pay the administrative fees for passport processing and other issues
AyoSays
Hi Susan, thank you for all that you do. I have a few questions. We are a family of 5 (2 Canada-born children and 3 adults) from Alberta and we require Nigerian passports. 1. The website says anyone that arrives at the embassy between 9am and 12pm will be attended to, does that mean we don't need appointment, just be there early? 2. Will the 5 of us be attended to at the same time or on the same day? 3. For Canadians getting their first Nigerian passports, do they also need the NIN? 4. Do we need separate envelopes or can we use just 1 envelope for everyone? 5. For the admin fee, do we need a separate money order for everyone or can we use just one money (eg money order for $250 for 5 people instead of 5 separate $50 money orders)? 6. I don't see an admin fee for children on the "Birth in Canada" page, are they exempt from the $50 admin fee? Thank you again for all you do.
Abu SusanSays
Hi Ayo, Thanks for your kind words. 1. No, you have to go on the website's home page, click on the red icon (Schedule an appointment), and pick a date from the Calendar. One day is good for your family. We admit only those with the appointment letter, which you will get after picking a date. 2. Yes, we will attend to your family members the same day but one at a time. 3. You all do not need the NIN to get your passports at the moment. However, try and get it later because when we roll out the ten-year passport, only those with NIN can get it 4. You can use one big envelope for all of you. However, based on past experiences, we are trying to discourage it. Because if there is a technical issue with any of the passports, it will delay the mailing process for all. So, I would prefer you get individual envelopes, but it is up to you. 5. For the administrative fee, you can put it all on one money order. 6. No, everyone must pay the $50 admin fee, parents and children.
JamesSays
Good day please I have appointment on Monday 29th Nov and I have paid online. Do I still need to come with money order again. If yes, how much? And how do I address it? Thanks. Av been trying to call to no avail
Abu SusanSays
Hi James, Sorry, I didn't see your message until now.
Esther ASays
Hi Susan, well done for the good work you are doing. I want to travel to Nigeria , my passport has expired but I want to apply for an emergency travel certificate. Please, how long does the process take? I also saw that I need to include flight itinerary. Must it be a paid flight ticket. I ll book the flight but I want to pay after I get the travel certificate so that I won't have to cancel flightjust to be on the safe side. Thanks so much
Abu SusanSays
Thank you, Esther for your kind words. It takes 10 days to process an emergency travel certificate. Yes, it must be a paid and confirmed ticket.
ChinweSays
Hi, my name is Chinwe, I am wondering if you will be coming to Nova Scotia soon so I can renew my passport.
Abu SusanSays
Intervention is currently on hold. If you need your passport urgently, please, apply online, pick a date and come to Ottawa for the biometric exercise.
DebbieSays
Hello Susan. Your swift response would be highly appreciated. Well done. A family of 3 booked for passport renewal appointment, @ 3 different time slots though on the same day- 9.20am, 9.22am & 9.26am . Hence we plan to use 3 different express Canada post envelopes & 3 money order of $50 CAD administrative fee payable to "Nigerian High Commission, Ottawa". I hope we are on the right track. Thank you. Or do we just plan to use 1 Express Canada Post envelope for the family of three ?
Abu SusanSays
Hello Debbie, You are on they right track. However, if you have one money order for all of you as a family, no problem.
JudeSays
I live in Winnipeg so please I would like to know if you will be processing passport in winnipeg anytime soon. Also please what are the next steps I need to take? Thank you
Abu SusanSays
Please, apply online and pick a date to come to Ottawa. Intervention is currently on hold.
Esther EFUWAPESays
Good day, I came for my passport renewal on July 23, 2021. However, Friday, Oct 1, I got a call from Nigeria high commission asking about my old passport and I informed the caller that I submitted all my documents. Later I got an email asking if I dropped my return envelope and if I came for change of name. I responded accordingly, I did submit my return envelop and did not apply for change of name I only came for passport renewal. I am asking that my old passport be kindly located and returned to me - I have now got the new passport but my old passport was not included. Please kindly provide my old passport. I have sent emails but no one is responding.
Elsie ASays
Hi Susan, Thanks for all the information you provide. It's been super helpful to read. Please I accidentally applied for a fresh passport instead of passport renewal. So i reapplied for the passport renewal, is it possible to refund and cancel the fresh passport?
Abu SusanSays
Thanks for your kind words, Elsie, Yes, it is possible to get a refund but you have to get in touch with innovate1pay. Send an email to support@innovate1services.com
OlaSays
Hi Susan, I have an expiring passport. Do I apply for a normal renewal or new e passport issuance? Not sure the difference.
Abu SusanSays
Hi Ola, apply for renewal
Victor NwaokpaniSays
Hey, I recently just finished paying for my passport renewal application. but after paying i realized i had the wrong date of birth in the application. can this be changed? what is the necessary steps for me to take to rectify this?
Abu SusanSays
Please, get in touch innovate1pay for what you need to do to correct it.
Prince Ojukwu.Says
Good day, I’ve applied for passport renewal and paid through the website. I’ve also purchased the $50.00 money order from the post office but couldn’t get any appointment for December 2021, so I booked for January 4, 2022 but has not received acknowledgment or email from the High Commission yet. Can you check to see if my appointment is still on.
Abu SusanSays
The letter you got after picking January 4 is your acknowledgement and letter of invitation
DanielSays
Good day, I have paid for my passport renewal and booked an appointment. I didn't get an email to confirm the appointment and didn't save the letter that you mentioned in previous comments. All I can remember is that the appointment was for January 5th, around 1:30 pm. Is there a way I could recover the appointment date and time since I am to show it as proof on the day? Also, is it possible to pay the administrative fees in person or only through money order? Thank you
Abu SusanSays
Good day, How did you get the appointment date and time? The document containing the information is your confirmation letter.
DeclanSays
Good Day, I booked for Passport renewal appointment for December 29, 2021, but I did not get any acknowledgement or email confirmation. Can you please check if my appointment was sucessfully booked?
Abu SusanSays
Good day, The email you got after picking the date from (Schedule Appointment)is your acknowledgement and confirmation letter.
DanSays
Good day, I booked an appointment for January 5th but never got an email confirmation. I also didn’t save the confirmation on the website after booking the appointment because I thought it would be delivered to my email. Is there a way I could retrieve this before I go for my appointment? Also, I wanted to ask if the administrative fees could be paid in person?
Abu SusanSays
Hello Dan, Did you pick the date from the icon "Schedule Appointment" on the homepage? If yes, the email you got is your appointment letter. Your administrative fee of $50CAD must be paid in Money order to the Nigeria High Commission, Ottawa. We do not collect cash.
DanSays
Thank you for replying Susan, I did pick the date from the "Schedule Appointment" icon but did not receive an email or SMS notification to confirm my appointment. Is there a way I could still confirm my appointment on January 5th?. I'm concerned that I'll be sent back since I don't have the appointment letter.
Jane RobertSays
Good evening, In my passport acknowledgement slip and passport payment slip, under the "processing information" section it says "Interview Date Not Available (Please Contact Embassy/Mission). However, I have my interview scheduled for Dec 21 and I've received a confirmation email from the embassy. Should I be concerned about the no "No interview Date" printed in both slips? Just want to avoid any surprises. Thank you for your help!
Abu SusanSays
Hi Jane, Do not worry about it. Come on December 21 with all the documents you printed from the payment online and the letter of invitation. Also, do not forget to come with the mandatory $50CAD administrative fee in money order payable to the Nigeria High Commission, Ottawa.
JaneSays
Okay, thank you very much!
Abu SusanSays
My pleasure.
JaySays
Hi, my passport is expiring next month and I want to get a renewal. Will there be capturing anytime soon in British Columbia? I plan to travel sometime in April next year.
Abu SusanSays
The Intervention exercise is currently on hold.
Dan TaiwoSays
Hi Susan, seems the website for Passport renewal is down? any hint on what's happening?
Abu SusanSays
Hello Dan, Please, refresh and try again.
OlukemiSays
Abu Susan without prejudice I must say I am highly impressed with all your responses with the questions asked. Keep it up Please. Also I like to crave your indulgence in processing/renewal of Passport. Having gone online, and I find it difficult to access the right form as applicable. Please confirm if e passport is same as passport renewal. ? Also I have my passport with immigration, though it has expired and I equally need to renew it for my pathway processing PR. Pls can I come with a copy of my biodata page as already stamped by immigration for processing of Renewal .
Abu SusanSays
Thank you for your kind words Olukemi. About your passport renewal, unfortunately, you cannot apply for renewal until you get your expired passport back from immigration. Take a look at our latest news update. •Be informed that the Nigeria High Commission, Ottawa, Canada, will not issue you a new passport until you produce your expired Nigerian Passport. •The Nigeria Immigration Service policy is such that an old passport must be submitted for a new copy to be produced for an applicant. •Therefore, those whose passports are with immigration Canada should wait until they are in possession of their old passports before applying for passport renewal. •Applicants coming in for the first issuance and lost cases are exempted from the notice. •The Nigeria High Commission also wishes to inform that applicants applying for a change of data for any reason other than marriage or divorce should directly contact the Nigeria Immigration Service Headquarters, Nnamdi Azikiwe Airport Road Sauka, Garki, Abuja Nigeria. +234-802-1819-988 Nis.servicom@nigeriaimmigration.gov.ng Nis-support@networkssolution.com Nigeria High Commission, Ottawa 10th December 2021
Abu SusanSays
Send an email to generalinquiries@nigeriahcottawa.ca
Okoroike OzoemenaSays
Hi Susan, May I know please, is there any difference between printed passport interview confirmation and a printed invitation for an interview. Those are some of the documents I was asked to come with for my passport renewal. I only have an email titled: "E-Passport New Application and/or Renewal Appointment Approved and it says You have been scheduled to come in on the December 17, 2021 for your passport application interview". Please I just want to make sure am not missing anything. Thank you.
Abu SusanSays
That is the letter you need, apart from the print out from the immigration website and your $50 money order payable to the Nigeria High Commission, Ottawa.
Esther EFUWAPESays
Hello Susan I am sending this yet again because i am getting no response. No one is saying anything about my old passport Good day, I came for my passport renewal on July 23, 2021. However, Friday, Oct 1, I got a call from Nigeria high commission asking about my old passport and I informed the caller that I submitted all my documents. Later I got an email asking if I dropped my return envelope and if I came for change of name. I responded accordingly, I did submit my return envelop and did not apply for change of name I only came for passport renewal. I am asking that my old passport be kindly located and returned to me - I have now got the new passport but my old passport was not included. Please kindly provide my old passport. I have sent emails but no one is responding.
AbodunrinSays
Hi Susan. I came to do passport renewal on the 6th of december.2021. Please is it possible to get the passport before the year runs out? Thanks
Abu SusanSays
Hopefully.
Charles NzekweSays
Hi Susan, compliments of the season. Please, what’s the status of Passport Renewal Applications submitted early December 2021 till date? Can you shed some light on whether they are ready or not? Your prompt response would be highly appreciated. Thank you. Charles
Abu SusanSays
Hello Charles, Greetings. They are not ready. We will post an update here when we mail them.
Olanrewaju OlopadeSays
Good day Susan and compliments of the season to you. I applied for the passport intervention program completed in Calgary in June 2021 for myself and my son and till now, we have not received our passports back despite knowing quite a lot of people who have received their passports back - including the person that was next in line to me. I have sent emails and several phone calls which have not been responded to. Every time I place a call, I am always directed to the immigration extension by the receiver and the call has never been picked up. Could you advise please? Thank you!
Abu SusanSays
Hello Olanrewaju, Sorry about the delay. We had technical issues with a few of the applicants who came for capture in Calgary. We are working out an arrangement to get back to you in Calgary to resolve the problem. We will get back to you through the Nigerian Canadian Association in Calgary.
GoldSays
Hello Susan, I mailed my money order yesterday and just wondering how I will know the embassy has received it? Will I be receiving a confirmation email ? Also, will there be any passport interventions next year in BC in March 2022? Thanks.
Abu SusanSays
I do not understand your message. Money order for what? Any news about intervention will be posted on our website and social media platforms.
GoldSays
Hi Susan, The website states to pay admin fees through money order. I did that a few days ago. I am just wondering how I will get confirmation that it has been received.
MutiatSays
Hi Susan, My family's passports are expired may 2020, we want to renew them. Is there anyway we can pay as a family and book appointment as a family because we live in Toronto?
Abu SusanSays
Yes, apply individually and pick one appointment date.
OJSays
Hi Susan, please I have some urgent questions: 1) I've paid the $137 USD online with my credit card and printed out the application form, payment slip and acknowledgement slip. Where do I get the money order from? 2) Is it possible to get the passport renewal processed on the same day? If not, what's the estimated wait time? 3) Where do I get the invitation for my interview? Is it just the email that was sent after I scheduled my appointment? Should I just print that email out? 4) For the xpress post envelope. Is it just 1 or 2? Anything details to share here? Your assistance is much appreciated, thank you and happy holidays.
Abu SusanSays
1. Get the money order ($50CAD) payable to the Nigeria High Commission, Ottawa from a bank or post-office. 2. Same day service still not available at the moment. It takes 4-6weeks to process. 3.Print the email out, that is your letter of invitation. 4. 1, if you are alone.
LindaSays
Hi Susan. Thank you for the great work you're doing. Please if one is residing in another province, is it the regional or national Canadian post envelope? Thank you
Abu SusanSays
Thanks Linda, If you are not in Ontario, please, get the National envelope.
TomiSays
Are you closed on the week of January 3rd 2022?
Abu SusanSays
January 3rd is a public holiday. Please read the notice on our News update on the website and social media platforms.
GoldSays
Hi Susan, I am still waiting on a response to my question. I mailed my money order to the High Commission over a week ago. How will I get confirmation it has been received ?
I.B.Says
Just need clarification for the "administration fees" - I am applying to renew my passport and also would like to get my son's first passport. Does the administration fees applies only for renewals or is it also for new passports (in reference to the title of this notice "NOTICE CONCERNING PASSPORT RENEWAL")?
Abu SusanSays
The $50 (CAD) is for both renewal and a fresh application. You have to pay $100 for you and your son.
Abiola KareemSays
Hello Sir/Ma, Can I apply for passport renewal if my current passport has more than a year but less than 2 years validity period? The reason for this inquiry is because I want to apply for a program that requires passport with minimum of 2 years validity period. Thanks, in anticipation of your response
Abu SusanSays
Yes, you can.
F.ESays
Hello Susan, happy new year. I booked my appointment for next month, but I'm worried about a potential lockdown in the province. I see a few available slots open for next week. Can I cancel my appointment for next month, and then book for next week without any repercussion?
Abu SusanSays
Happy New Year, F.E. Yes, please cancel your previous appointment to leave the date open for another applicant.
F. ASays
Happy New Year Susan, I need to travel to Nigeria for my Dad’s burial. I just want to know the process involved if I can’t find/lost my expired Nigerian passport. I am hoping to travel to Ottawa this week. Thank you for your timely response.
Abu SusanSays
Happy New Year F.A. Sorry about your Dad. Your case is complicated. You need to get a police report if you cant find your passport. And the process will be long. I am not sure about traveling this week, given your passport situation. You can apply for a visa if you have a Canadian passport, but even that will take up to ten days to treat.