Hello Abu,
I have an appointment on November 9th. Is it possible to do the expedite same-day service? I have not paid for the application I submitted through the Innovate platform. I look forward to hearing from you.
Hi Abu Susan,
I have been following this thread recently and I can see that the passport renewal processing time of 6 weeks seem to go over 6 weeks. I recently applied for passport renewal on the 15th of October, 2021 and 6 weeks from then on states 29th of November. But at the looks of things, It seems that I may be receiving my passport in December?
I want you to be honest with me. When will my batch be processed or looked at. I would appreciate a response with clear details.
Thank you.
Hello Chinedu,
I can not give you a particular date when booklets come in. When we receive, we go-ahead to print, mail and post updates here.
If we get a large number at a time then we print accordingly. We have no control over the distribution from Nigeria.
The booklet challenge is all over and the government is trying to solve the problem.
You are likely to get your passport by the first week of November. That's the best forecast for me. It may be earlier too.
Hello Ms. Susan, Good Afternoon.
I wanted to inquire about the emergency travel document. I have my infant child who doesn't have a Nigerian passport yet and we intend traveling to Nigeria next month.
Please, what is the process or protocol of getting the emergency travel document and how long would it take?
Thanks and kindly advise.
Hello Chuks,
The details are on the website.
- Application for ETC for the child
-Send photocopies of the data pages of parents passports.
- A letter of consent signed by the parents
- A copy of the birth certificate
- Pay applicable fees for ETC as seen on the website.
- Mail them to the Nigeria High Commission Ottawa
Hi Susan,
Firstly, thanks for the way you handle and respond to people enquires, it’s much appreciated.
I came for my passport renewal on 22nd October with the intention of doing expedited (same day) processing but the option wasn’t available. I did capture same day for normal processing.
I’m travelling to Nigeria on 23rd December and the trip cannot be postponed. Could you please check and confirm that everything is okay with my application? I have followed the thread and read about people with finger printing and other issues.
Name: Nnaemeka Ugodilinwa
Expired passport number: A06529423
Thanks,
Nnaemeka
No sir, no walk-in here. Go on the website, fill the forms, pay online and get the required money order as indicated
on the website and then go to the front page and pick a date from the icon, schedule an appointment.
Hi Abu Susan
Just to clarify the previous question, as I know there is no guarantee but you are saying if we applied around Oct 15, 2021 we should get first week of November or December as its taking 6 weeks now? I am travelling Dec 9th so I am a bit worried.
Thanks
Hi Olufemi,
Ideally, it should take between 4-6weeks but with the current challenge with the number of booklets,
It takes up to 8weeks. All things being equal, you should get it before your date of travel. But we have
no control of the number of booklets that would come in from Abuja.
Hi Abu Susan
Sorry one other question, my girlfriend is coming to Nigeria on a Visitor Visa, we are staying for 3 months, when she is there her Visa will expire can she get an extension once she is there?
Thanks
Hi Susan,
Thank you for the timely response.
My family (Canadian Citizens) will like to accompany me to Nigeria for a burial and they will need visas.
Please what type of visa and what are the requirements?
I have looked at "Tourist Visa" and one of the requirements is "Evidence of sufficient fund", just wondering if this requirement is applicable if I have a family house, feeding arrangements and already booked flight?
If applicable, what will be the minimum US fund requirement for such visas.
Good morning Ms Susan,
Please yet to receive my passport.
I partook in the Nigeria Passport Intervention exercise in Calgary, which took place in June 2021.
I have called the embassy twice, was told I would get it soonest.
Thank you for your kind consideration
Hello. Please I recently moved and indicated the new address on the postal mail I sent to the HC last week following a call I received from the HC. I called but couldn’t reach anyone. I sent an email to general inquiries. Please advise if I need to do anything else. Interview date was Aug 13 for myself and my wife.
Thank you so much.
Dear Susan,
I did my capture for my passport on July 15, but have not received it until now. It has been more than 6 weeks and I have tried contacting the High Commission with no response. Please who can I contact to know what the problem is.
Thank you.
Hello I came in between august 22nd and September 1 but I’m still unable to track my package in the mail. It’s telling me “this tracking number cannot be traced “ How can i book my trip without knowing whether I will receive my passport
Why can’t I track my package ? It was in august I renewed it but Canada post is telling me my tracking number can’t be traced . How will I then be able to book my flight
If you came in August, then something is not right.
We completed applications for August a while ago.
Send me your date of capture, full name and application details.
I was just contacted today after alll that time I've been waiting for the passport ive been contacting through email and phone non stop and no responses .. all the money spent coming down there for renewal and now I must come all the way back and drop everything here because of an issue with my fingerprint. I was told the booklets to produce passport is not guaranteed as well... so I must come as soon as possible. I don't live near so that's impossible. Can you guys not reserve passport booklets for situations like this? I need this passport to travel by the end of month if im able to come in next week I don't even know if I will leave with the passport.
if something is not right why was I not contacted sooner ? ive been trying to reaching out for weeks and no responses from the embassys end. I am now planning to accommodate and come down sometime next week if my job and school will allow.. PLEASE let me know I will be able to obtain this passport before my travels this month
Honestly, I think nigeria is about to ruin my life. Everyday I place a call to the embassy and no one picks up the phone. Everyone I came to the embassy with for passport renewal got theirs two weeks ago. I have no update I have nothing First I had appointments cancelled before I was finally able to secure an appointment to get my passport renewed which was already too late but I was still hopeful. I was told the passport would be out in 6weeks but it’s been 3months and still no passport. I am not able to go to school this fall semester(yesterday was the very last day I could have been allowed to register for classes and I know how that broke me) it was meant to be my last semester in school and due to the fact that I do not have a passport, I am unable to renew my study permit(a study permit expiry can only go as far as the date on a passport goes). I wrote this in my application and pleaded that I get my passport back on time. My study permit has now since then expired for almost 3months now. A restoration of status is only allowed up until 90days after my status expires, if not I have to leave the country to reapply for a visa and wait to see if they approve or my over four years of schooling in Canada goes to waste. I don’t even have up to 15days left anymore. I am pleading with whoever is reading this email, I need to get my passport as soon as possible. I am already in a bad place because I can’t go to school this semester due to no fault of mine and most of my friends get to graduate the following semester. And it can only get worse from here if I don’t get my passport within the next few weeks and have to go home to reapply for a visa and miss the next semester too. So I am pleading with the Nigerian embassy to please let me have my passport as I have less than 15 days left to restore my status. I honestly need my passport unfailingly by November 2nd. Please Nigeria!
I was in the embassy on the 20th of September, to processed my passport renewal, and I haven't received my passport.
Could this be a result of delay in productions or there's an issues with my passport application?
I tried to call the phone numbers on the website not reachable and i sent several emails no response.
Hi,
I would like to get an update on when my passport will be sent back to me. I had my appointment on September 7th and I have sent multiple email but with no response.
This is very urgent as I have a work trip soon and I need to book my ticket today!
Hi Susan,
That's good news. I did my capture on Oct 22nd and unfortunately couldn't get expedited processing as it was unavailable. This might mean I may be able to receive my passport by first week of December or thereabout?
Hello Susan,
My family and I had our capture appointment on the 27th of August and we haven’t been able to track our passports till now. I tried sending an email about it last week and haven’t heard back. We already finalized our travel plans for November and are really worried about this current situation. Can you please check and let me know why this is happening?
I lost my passport but have a police report issued in Nigeria to this effect. Can I use it to apply for a replacement as the old passport was to expire in March, 2022.
But there is a way China is doing passports for their over 1 billion citizens.
After all, we are using them to construct infrastructure. we should be able to employ their know-how for this seemingly small part of our consular service.
Hello Susan, my family and I came in for capturing on 27th August, 2021 and we are unable to track our passports till date. I sent an email to the passportinquiries@nigeriahcottawa.ca about it but I haven't heard back. We have finalized our travel plans for November and are really worried about this situation. Can you please check let me know what is happening? Thanks.
Good Morning Sir/Madam. I currently have an appointment booked for November 19th and would like to confirm the availability of booklets before I make payment (Money Order) for the expedited same day service.
I came for my passport renewal on July 23, 2021. However, Friday, Oct 1, I got a call from Nigeria high commission asking about my old passport and I informed the caller that I submitted this after capturing - Please kindly provide me with an update with respect to my old and new passports.
This is almost a month after that call no updates, no feedbacks no response.
This is really unfair.
What more am I expected to do.
Good day Susan, I was at the high commission in Ottawa on the 3rd of September,2021; when do you think our passports will be mailed out to us, it’s been over 6 weeks and I’m getting worried.
Hello Susan...I Came In For My Renewal Of My Passport On September 23 I Would Like To Know Approximately When I Will Be Looking Or Expecting My I Have Already Have My Flight Ticket To Nigeria For November 15 Just To Be On Save Side My Ticket Is Subject To Change The Date One Time...If I Have To Make The Change To Be Sure I Will Do The Right One Time Change Once Not To Get A Fine For Reschedule It The Second Time...Thanks
Good Morning Abu Susan......Thank You Guys For A Job Well Done.....I Got My Passport Today November 5th And I Did My Renewal In The Week Of September 20th And 24th But I Suggest To Others Most Of The People That Have Not Received Theirs Should Keep Checking Their Mail Boxes Because My I Could Not Track It And It Is A Tracking Envelop I Used Up Till Now I Track It Is Not In The Canada Post System....Something Most Have Been Wrong With The Canada Post System.....Thanks Once More Passport Section Of Nigeria High Commission.....Bravo
Good afternoon Susan.I went for my passport interview in Ottawa on the 12th of October but there is still no information when I try to track the progress of the passport delivery and I Pam on visiting Nigeria soon.How soon can I get the passport in my mail and when will I get tracking info?.
Hi Abu Susan, My self and my wife came for our passport renewal on August 27, 2021. My wife has since received her passport; however, I have not received mine. I have tried to track it via Canada post but as I type, Canada post says they have not received any package with my tracking number. Can you please assist or advise what the problem might be?
Many thanks.
Can you imagine, I was in ottawa in September 3rd for Renewal. I was expecting to receive my passport last week as its past the 6weeks mark only to get a call now that I need to come back so that they would capture my finger print. Can you just imagine? Passport I need in two weeks time. Now I have to book a round trip flight again , hotel, taxi which would cost over $1500 all because of their unseriousness and negligence. Do they think we enter cab to ottawa? The guy was even telling me I have to come on Friday as he is travelling. Bunch of unserious people. Lemme reach there first and I don’t get the passport on the same day.
Hello Collin, Sorry about the unfortunate situation.
The fingerprint issue is a technical problem that cannot be detected by the officers here except the get a notification from Abuja.
Can I come inn for my passport capture any day during the week?, I paid since Nov. 2020 and have tried to book interview.
Please is it possible to travel with an expired passport?
Hello Good Morning,
I have a question in regards to the next batch. I completed my application in April and recently came in for the interview. I would like to know how long it is going to take before its delivered. I will be travelling in a week and really need my passport. I assumed I would get iron the same day or within a week. Please I look forward to hearing from you.
Hello. I applied for a change of name/passport renewal in July 2021. I'm yet to receive my passport and I've been trying to track my prepaid envelope that I dropped at the embassy. Canada Post says there's no parcel started in their system yet. Please help. I've called so many times and I haven't gotten a response regarding it. I have to travel middle of November to another country.
Please where can I find the form for renewal of my ePassport and what documents are expected for me to come with to the consulate office during my appointment
It is here on the website. On the home page, click Citizens Services and then click on the E-Passport on the dropdown menu.
You will find the answer to all your questions there.
Hi I am unable to reach anyone from the commission. I came in august 27th and have been trying to track my passport or updates ever since and I cannot. Canada post has told me it hasn’t been mailed out yet so what’s the issue ?? i have a flight in a couple weeks so what am I suppose to do ?? Please respond it would be appreciated thanks.
Hi Susan, I’m an international student
Please I came in for my passport renewal September 15th it’s already 6weeks now and I still don’t have my passport yet. My study permit has expired. Please when will I get my passport so I can tell the Canadian immigration when I will get my passport to renew my study permit? Please when will I get it? It’s really important please get back to me
Please are there other payments apart from the one done online? I just received a confirmation that my pay for E passport has been processes.
I booked an appointment already, but I did not get an email for confirmation< should I try again?
Apart from the money you paid for your passport to Innovate 1pay, you have to get a mandatory administrative fee of $50CAD money
order, payable to the Nigeria High Commission, Ottawa. That's all for Passport renewal. You do not need another email.
Print out your application form, the confirmation for payment and the payment receipt from the Nigeria Immigration Service portal.
And come with all of then including two passport photos.
For anyone else who has had a negative experience with this incompetent institution who so happens to be called the Nigerian Embassy, you can submit a request to the Government of Canada here:
https://srv144.services.gc.ca/cgi-bin/ContactForm-FormulaireContact/index.aspx?GoCTemplateCulture=en-CA&id=pptc
Nigerian Embassies have terrorized Nigerians for too long, things MUST change. We must report such a paralyzing system to the government of Canada itself so they can step in and change things.
t
Hi Susan please respond to me I came in for my passport renewal September 15th it’s already 6weeks and still I haven’t received it. Please when will it be mailed to me?? I have to renew my study permit please
Hi, Susan I renewed my passport on the 26th of October, and currently my study permit have expired, and I urgently need my passport to renew it. Please when am I likely to receive my new passport?
Hi Mr Abu Susan, I came in for my passport renewal on the 3rd of September. I tracked it just now and I could see that it was sent yesterday.
I just want to say thank you. I know things are not perfect yet, but it is also important to appreciate people for their effort. I could see that you even respond to some messages in the middle of the night. Thanks a great deal, God bless.
Hi Abu Susan, I wasn't able to get my tracking number before I dropped off my envelope at the high commission. I was wondering if you can provide me with my tracking number? My application number is 17757384 and reference number 1872064899.
Hello....Abu Susan Thanks For Your Update But If It Will Be Possible For You To Let Us Know More Often On The Update So We Will Be Checking The Tracking....The Last Update Here Is Dated October 17th But As You Said In One Of Your Reply To Someone Email Here That All September Renewals Has Be Produced But Is It Mailed Out....And The Notice Is Just Saying August 22 To September 1st And Those Said Date Tracking Should Be From October 19th. So We Need More Information On What Has Been Mailed Out
''You will get an email notification and SMS notification informing you about your appointment after booking'' Please I didn't get any email after booking my appointment, How do I get the the date confirmation letter?
I have read in this forum that some people who had their appointments in september 3rd and beyond can now track their passport. I and my family had our appointment on september 3rd and we are still unable to track our package/ passport. what might be the reason why we are unable to track our passport.
Where did you see the notice that you can now track your document? Our last post on tracking said Sept 1.
We are yet to post any update. I just posted that we will post an update on Friday, then applicants can start tracking.
But that is after the post.
Hello Abu Susan. My husband went to the HC for his renewal on October 8. Can you please let us know when his passport will be mailed out? His name is Olatade Oni
Thank you
Hi, Susan I renewed my passport on the 26th of October, and currently my study permit have expired, and I urgently need my passport to renew it. Please when am I likely to receive my new passport? Please can you specify the period that I should expect it, Thanks.
Hello Ms Susan,
Thank you so much for your constant reply to people’s questions. This answers almost all our worries and concern! God bless you and may you and your household find favour.
I will like to send an email as I have some personal details and inquiries. Please can you share the best email address to use.
Thank you.
Ola
Hi Abu Susan,
1. Would Oct 15 be part of the upcoming batch.
2. Also, if someone can't track their package, does it mean the person has biometric fingerprint issue or what?
Thank you.
Yes, and tracking has nothing to do with finger print issues.
The tracking number is just to help you know the movement of your package.
Not to worry if you didnt copy out your tracking number. If your passport
is among the processed batch, you should get it before the end of next week.
Good afternoon, Abu. Please have the embassy process the application for individuals that applied on the 26th of October. When am I likely to receive my passport because my permit has expired? Thanks you.
Hi Susan. I’m still unable to track my passport. I came in on the 15th of September. And you said I should track it by Wednesday. I couldn’t track it please. What’s the problem?
Abu Susan......Thank You Guys For A Job Well Done.....I Got My Passport Today November 5th And I Did My Renewal In The Week Of September 20th And 24th But I Suggest To Others Most Of The People That Have Not Received Theirs Should Keep Checking Their Mail Boxes Because My I Could Not Track It And It Is A Tracking Envelop I Used Up Till Now I Track It Is Not In The Canada Post System....Something Most Have Been Wrong With The Canada Post System.....Thanks Once More To The Passport Section Of Nigeria High Commission For Job Well Done.....Bravo
Hi Susan, I came to the embassy on the 23rd of September to renew my passport and was told it would be ready in 4 - 6 weeks but I'm still unable to track it. And I need it urgently because my study permit expires in less than a month and I require it for the permit renewal.
Hi Susan this is the end of the week and I haven’t still received my passport. I came in on the 15th of September. Please what is going on. I need to renew my study permit
What was going on is that we were busy producing the passports.
Read our latest news update. You may wish to start tracking the movement
of your document from next Tuesday.
Hi susan,
I have an appointment nov 22 and I’m aware that same day service is subject to availability of booklets. I just wanted to know, If I still pay for expedited service, does it fast track the process of getting the passport?
Hi Susan,
I did my capturing on September 17th and I am yet to get my passport. My old passport number is A07697288.
Can you please look into this.
Thank you.
Eniola ChideraSays
Does the consulate in Ottawa still do the expedited same day service for the $200 fee?
Abu SusanSays
Yes, but subject to availability of passport booklets
WumiSays
Hello Abu, I have an appointment on November 9th. Is it possible to do the expedite same-day service? I have not paid for the application I submitted through the Innovate platform. I look forward to hearing from you.
Abu SusanSays
Same day service is currently on hold.
ChineduSays
Hi Abu Susan, I have been following this thread recently and I can see that the passport renewal processing time of 6 weeks seem to go over 6 weeks. I recently applied for passport renewal on the 15th of October, 2021 and 6 weeks from then on states 29th of November. But at the looks of things, It seems that I may be receiving my passport in December? I want you to be honest with me. When will my batch be processed or looked at. I would appreciate a response with clear details. Thank you.
Abu SusanSays
Hello Chinedu, I can not give you a particular date when booklets come in. When we receive, we go-ahead to print, mail and post updates here. If we get a large number at a time then we print accordingly. We have no control over the distribution from Nigeria. The booklet challenge is all over and the government is trying to solve the problem. You are likely to get your passport by the first week of November. That's the best forecast for me. It may be earlier too.
Oke EdwinSays
hi abu susan.. i plan on coming to ottawa for my passport renewal and i was wandering if i have to book an appointment before coming?
Abu SusanSays
Yes Oke, go on the website and apply and pick a date from the front page where it says Schedule an appointment. No walk-in.
ChuksSays
Hello Ms. Susan, Good Afternoon. I wanted to inquire about the emergency travel document. I have my infant child who doesn't have a Nigerian passport yet and we intend traveling to Nigeria next month. Please, what is the process or protocol of getting the emergency travel document and how long would it take? Thanks and kindly advise.
Abu SusanSays
Hello Chuks, The details are on the website. - Application for ETC for the child -Send photocopies of the data pages of parents passports. - A letter of consent signed by the parents - A copy of the birth certificate - Pay applicable fees for ETC as seen on the website. - Mail them to the Nigeria High Commission Ottawa
Nnaemeka UgodilinwaSays
Hi Susan, Firstly, thanks for the way you handle and respond to people enquires, it’s much appreciated. I came for my passport renewal on 22nd October with the intention of doing expedited (same day) processing but the option wasn’t available. I did capture same day for normal processing. I’m travelling to Nigeria on 23rd December and the trip cannot be postponed. Could you please check and confirm that everything is okay with my application? I have followed the thread and read about people with finger printing and other issues. Name: Nnaemeka Ugodilinwa Expired passport number: A06529423 Thanks, Nnaemeka
Nnaemeka UgodilinwaSays
Sorry, the capture date is Thursday 21st October
Abu SusanSays
Okay, noted.
Abu SusanSays
Hello Nnaemeka, No problem. I will check. If you don't hear from me, it means there is no problem. Thanks.
YinkSays
Hello Team, Is it OK I come in tomorrow, I have no appointment?
Abu SusanSays
No sir, no walk-in here. Go on the website, fill the forms, pay online and get the required money order as indicated on the website and then go to the front page and pick a date from the icon, schedule an appointment.
Olufemi YeboviSays
Hi Abu Susan Just to clarify the previous question, as I know there is no guarantee but you are saying if we applied around Oct 15, 2021 we should get first week of November or December as its taking 6 weeks now? I am travelling Dec 9th so I am a bit worried. Thanks
Abu SusanSays
Hi Olufemi, Ideally, it should take between 4-6weeks but with the current challenge with the number of booklets, It takes up to 8weeks. All things being equal, you should get it before your date of travel. But we have no control of the number of booklets that would come in from Abuja.
Olufemi YeboviSays
Hi Abu Susan Sorry one other question, my girlfriend is coming to Nigeria on a Visitor Visa, we are staying for 3 months, when she is there her Visa will expire can she get an extension once she is there? Thanks
Abu SusanSays
Hello Olufemi, Please, go on the VFS Global website, call their number to get more information. They handle all Visa applications.
YoriSays
Hi Susan, Thank you for the timely response. My family (Canadian Citizens) will like to accompany me to Nigeria for a burial and they will need visas. Please what type of visa and what are the requirements? I have looked at "Tourist Visa" and one of the requirements is "Evidence of sufficient fund", just wondering if this requirement is applicable if I have a family house, feeding arrangements and already booked flight? If applicable, what will be the minimum US fund requirement for such visas.
Abu SusanSays
Hello Yori, The VFS Global is in charge of visas. Please, call them to get the informaion. Their email and numbers are on their website.
Bola OlotuSays
Good morning Ms Susan, Please yet to receive my passport. I partook in the Nigeria Passport Intervention exercise in Calgary, which took place in June 2021. I have called the embassy twice, was told I would get it soonest. Thank you for your kind consideration
Kay O.Says
Hello. Please I recently moved and indicated the new address on the postal mail I sent to the HC last week following a call I received from the HC. I called but couldn’t reach anyone. I sent an email to general inquiries. Please advise if I need to do anything else. Interview date was Aug 13 for myself and my wife. Thank you so much.
Abu SusanSays
Please, when you reach out to me here, you have to give me what to work with. All I see is Kay O. I cannot go to check with Kay O. Send your details.
ChumaSays
Dear Susan, I did my capture for my passport on July 15, but have not received it until now. It has been more than 6 weeks and I have tried contacting the High Commission with no response. Please who can I contact to know what the problem is. Thank you.
Abu SusanSays
Send your details
Sarah TemSays
Hello I came in between august 22nd and September 1 but I’m still unable to track my package in the mail. It’s telling me “this tracking number cannot be traced “ How can i book my trip without knowing whether I will receive my passport
Abu SusanSays
Perhaps there is a problem with your application. Send your details.
SadeSays
Why can’t I track my package ? It was in august I renewed it but Canada post is telling me my tracking number can’t be traced . How will I then be able to book my flight
Abu SusanSays
Send your details and date of capture. I will check and get back to you.
SadeSays
tracking - PG574940049CA Application ID 18062411 date of capture was august 27, 2021 Sarah Temowo
Abu SusanSays
Okay
Abu SusanSays
If you came in August, then something is not right. We completed applications for August a while ago. Send me your date of capture, full name and application details.
SadeSays
I was just contacted today after alll that time I've been waiting for the passport ive been contacting through email and phone non stop and no responses .. all the money spent coming down there for renewal and now I must come all the way back and drop everything here because of an issue with my fingerprint. I was told the booklets to produce passport is not guaranteed as well... so I must come as soon as possible. I don't live near so that's impossible. Can you guys not reserve passport booklets for situations like this? I need this passport to travel by the end of month if im able to come in next week I don't even know if I will leave with the passport.
SadeSays
if something is not right why was I not contacted sooner ? ive been trying to reaching out for weeks and no responses from the embassys end. I am now planning to accommodate and come down sometime next week if my job and school will allow.. PLEASE let me know I will be able to obtain this passport before my travels this month
IlerioluwaSays
Honestly, I think nigeria is about to ruin my life. Everyday I place a call to the embassy and no one picks up the phone. Everyone I came to the embassy with for passport renewal got theirs two weeks ago. I have no update I have nothing First I had appointments cancelled before I was finally able to secure an appointment to get my passport renewed which was already too late but I was still hopeful. I was told the passport would be out in 6weeks but it’s been 3months and still no passport. I am not able to go to school this fall semester(yesterday was the very last day I could have been allowed to register for classes and I know how that broke me) it was meant to be my last semester in school and due to the fact that I do not have a passport, I am unable to renew my study permit(a study permit expiry can only go as far as the date on a passport goes). I wrote this in my application and pleaded that I get my passport back on time. My study permit has now since then expired for almost 3months now. A restoration of status is only allowed up until 90days after my status expires, if not I have to leave the country to reapply for a visa and wait to see if they approve or my over four years of schooling in Canada goes to waste. I don’t even have up to 15days left anymore. I am pleading with whoever is reading this email, I need to get my passport as soon as possible. I am already in a bad place because I can’t go to school this semester due to no fault of mine and most of my friends get to graduate the following semester. And it can only get worse from here if I don’t get my passport within the next few weeks and have to go home to reapply for a visa and miss the next semester too. So I am pleading with the Nigerian embassy to please let me have my passport as I have less than 15 days left to restore my status. I honestly need my passport unfailingly by November 2nd. Please Nigeria!
Abu SusanSays
Hello IIerioluwa, So sorry to read about this unfortunate situation. I will send your email to our Public Relations Associate to handle the matter.
TeeSays
So sorry to here Ilerioluwa. I pray it all works out well. Please keep us updated about this
Abu SusanSays
The unit has attended to this case. But as usual, applicants don't get back to share updates.
Victor OSays
I was in the embassy on the 20th of September, to processed my passport renewal, and I haven't received my passport. Could this be a result of delay in productions or there's an issues with my passport application? I tried to call the phone numbers on the website not reachable and i sent several emails no response.
Abu SusanSays
It was due to delay in production as a result of booklet issues. Expect your passport before the end of the week.
Tega OdjevwedjeSays
Hi, I would like to get an update on when my passport will be sent back to me. I had my appointment on September 7th and I have sent multiple email but with no response. This is very urgent as I have a work trip soon and I need to book my ticket today!
Abu SusanSays
I will check. We have produced all the passports for September.
Michael J.Says
Hi Susan, That's good news. I did my capture on Oct 22nd and unfortunately couldn't get expedited processing as it was unavailable. This might mean I may be able to receive my passport by first week of December or thereabout?
Abu SusanSays
By the Grace of God. We are hoping Abuja will send us more booklets as soon as possible. Thank you, Michael.
StevenSays
There was no booklet available even for expedited cases when I was there this week.
Abu SusanSays
There you go!
Abu SusanSays
Thanks Steven.
Eberechi OgunedoSays
Hello Susan, My family and I had our capture appointment on the 27th of August and we haven’t been able to track our passports till now. I tried sending an email about it last week and haven’t heard back. We already finalized our travel plans for November and are really worried about this current situation. Can you please check and let me know why this is happening?
Abu SusanSays
Send your details so I can follow up.
Chidi SamuelSays
I lost my passport but have a police report issued in Nigeria to this effect. Can I use it to apply for a replacement as the old passport was to expire in March, 2022.
Abu SusanSays
Yes, you can. But also add the affidavit you used in obtaining the police report too.
Oh BabySays
But there is a way China is doing passports for their over 1 billion citizens. After all, we are using them to construct infrastructure. we should be able to employ their know-how for this seemingly small part of our consular service.
Abu SusanSays
Thank you.
Eberechi OgunedoSays
Hello Susan, my family and I came in for capturing on 27th August, 2021 and we are unable to track our passports till date. I sent an email to the passportinquiries@nigeriahcottawa.ca about it but I haven't heard back. We have finalized our travel plans for November and are really worried about this situation. Can you please check let me know what is happening? Thanks.
Abu SusanSays
Send your full names and application details.
Eberechi OgunedoSays
Names on application: Eberechi Onyinyechi Ogunedo Obinna Chinonso Ogunedo Tracking number on envelope: PG539016243CA
Eberechi OgunedoSays
Name and old passport number Eberechi Onyinyechi Ogunedo A07154814 Obinna Chinonso Ogunedo A50082752 Canada Post Tracking number PG539016243CA
ChiomaSays
Good Morning Sir/Madam. I currently have an appointment booked for November 19th and would like to confirm the availability of booklets before I make payment (Money Order) for the expedited same day service.
Abu SusanSays
Same day service is currently on hold until we clear the backlog.
Michael ASays
Good afternoon, I did my capture at the High Commission in July but I have not received my passport yet. Can you please help me?
Abu SusanSays
Send me your full name and application details
Esther EFUWAPESays
I came for my passport renewal on July 23, 2021. However, Friday, Oct 1, I got a call from Nigeria high commission asking about my old passport and I informed the caller that I submitted this after capturing - Please kindly provide me with an update with respect to my old and new passports. This is almost a month after that call no updates, no feedbacks no response. This is really unfair. What more am I expected to do.
RuthSays
Good day Susan, I was at the high commission in Ottawa on the 3rd of September,2021; when do you think our passports will be mailed out to us, it’s been over 6 weeks and I’m getting worried.
Abu SusanSays
This week.
CarlSays
Hello Susan...I Came In For My Renewal Of My Passport On September 23 I Would Like To Know Approximately When I Will Be Looking Or Expecting My I Have Already Have My Flight Ticket To Nigeria For November 15 Just To Be On Save Side My Ticket Is Subject To Change The Date One Time...If I Have To Make The Change To Be Sure I Will Do The Right One Time Change Once Not To Get A Fine For Reschedule It The Second Time...Thanks
Abu SusanSays
Hopefully you should get your passport before the end of the week. We will post the update here.
CarlSays
Good Morning Abu Susan......Thank You Guys For A Job Well Done.....I Got My Passport Today November 5th And I Did My Renewal In The Week Of September 20th And 24th But I Suggest To Others Most Of The People That Have Not Received Theirs Should Keep Checking Their Mail Boxes Because My I Could Not Track It And It Is A Tracking Envelop I Used Up Till Now I Track It Is Not In The Canada Post System....Something Most Have Been Wrong With The Canada Post System.....Thanks Once More Passport Section Of Nigeria High Commission.....Bravo
ThankGod Azes OkoduwaSays
Good afternoon Susan.I went for my passport interview in Ottawa on the 12th of October but there is still no information when I try to track the progress of the passport delivery and I Pam on visiting Nigeria soon.How soon can I get the passport in my mail and when will I get tracking info?.
Abu SusanSays
Yes, that is because we are still processing the last batch for September. We usually post updates here on the website.
Emmanuel GeorgeSays
Hi Abu Susan, My self and my wife came for our passport renewal on August 27, 2021. My wife has since received her passport; however, I have not received mine. I have tried to track it via Canada post but as I type, Canada post says they have not received any package with my tracking number. Can you please assist or advise what the problem might be? Many thanks.
Abu SusanSays
Send your details so I can follow up.
Emmanuel GeorgeSays
Name: Emmanuel George Old/Expired Passport Number: A06727292
ColinSays
Can you imagine, I was in ottawa in September 3rd for Renewal. I was expecting to receive my passport last week as its past the 6weeks mark only to get a call now that I need to come back so that they would capture my finger print. Can you just imagine? Passport I need in two weeks time. Now I have to book a round trip flight again , hotel, taxi which would cost over $1500 all because of their unseriousness and negligence. Do they think we enter cab to ottawa? The guy was even telling me I have to come on Friday as he is travelling. Bunch of unserious people. Lemme reach there first and I don’t get the passport on the same day.
Abu SusanSays
Hello Collin, Sorry about the unfortunate situation. The fingerprint issue is a technical problem that cannot be detected by the officers here except the get a notification from Abuja.
BernardSays
Can I come inn for my passport capture any day during the week?, I paid since Nov. 2020 and have tried to book interview. Please is it possible to travel with an expired passport?
Abu SusanSays
Unfortunately, you cannot walk in due to COVID-19 Protocol. Go to the home page and click on Schedule appointment to pick a new date.
ChineduSays
Hi Susan, what's the update for the next batch, looking forward to your updates.
Abu SusanSays
I will post it in a few hours, Chinedu. Thanks.
Yvonne OniSays
Hi Susan, Just following up- Are there any updates on the next batch? Thank you, Y.O
Abu SusanSays
We will post the update on Friday. It should take care of the September applicants and the first and second week of October.
Kenny BodunrinSays
Hello Good Morning, I have a question in regards to the next batch. I completed my application in April and recently came in for the interview. I would like to know how long it is going to take before its delivered. I will be travelling in a week and really need my passport. I assumed I would get iron the same day or within a week. Please I look forward to hearing from you.
Abu SusanSays
When you say "recently came in for the interview", what date?
YinkaSays
Hello. I applied for a change of name/passport renewal in July 2021. I'm yet to receive my passport and I've been trying to track my prepaid envelope that I dropped at the embassy. Canada Post says there's no parcel started in their system yet. Please help. I've called so many times and I haven't gotten a response regarding it. I have to travel middle of November to another country.
Abu SusanSays
I can online follow up if you send your full name and application details
YinkaSays
Hello Abu. Pls where do I send my details to so that you can help me check the application details? Thank you
SadeSays
I am having the same issue I don’t know what to do
Abu SusanSays
You have to mention your issue. I cannot work with I am having the same issue. Send your details.
Godwin OgievaSays
Hi Abu Susan, Kindly tell me the procedure of renewing a passport as I want to renew my expired passport now to enable me to travel. Thanks.
Abu SusanSays
It is here on the website. I will appreciate it if you can take your time and read what is on the website. Go to Citizens Services on the home page.
Joe UlaetoSays
Please where can I find the form for renewal of my ePassport and what documents are expected for me to come with to the consulate office during my appointment
Abu SusanSays
It is here on the website. On the home page, click Citizens Services and then click on the E-Passport on the dropdown menu. You will find the answer to all your questions there.
ChineduSays
Hi Susan, what's the update for the next batch of passports sent out for mail, looking forward to your updates. Thank you
SadeSays
Hi I am unable to reach anyone from the commission. I came in august 27th and have been trying to track my passport or updates ever since and I cannot. Canada post has told me it hasn’t been mailed out yet so what’s the issue ?? i have a flight in a couple weeks so what am I suppose to do ?? Please respond it would be appreciated thanks.
Abu SusanSays
I will check but you have to send your details.
Chukwudalu OkpalaSays
Hi Susan, I’m an international student Please I came in for my passport renewal September 15th it’s already 6weeks now and I still don’t have my passport yet. My study permit has expired. Please when will I get my passport so I can tell the Canadian immigration when I will get my passport to renew my study permit? Please when will I get it? It’s really important please get back to me
Abu SusanSays
You will get it before the end of the week. We just worked on your batch. Let me know if you can't track it by Wednesday.
Ikechukwu OdohSays
Please are there other payments apart from the one done online? I just received a confirmation that my pay for E passport has been processes. I booked an appointment already, but I did not get an email for confirmation< should I try again?
Abu SusanSays
Apart from the money you paid for your passport to Innovate 1pay, you have to get a mandatory administrative fee of $50CAD money order, payable to the Nigeria High Commission, Ottawa. That's all for Passport renewal. You do not need another email. Print out your application form, the confirmation for payment and the payment receipt from the Nigeria Immigration Service portal. And come with all of then including two passport photos.
Kenny OkekeSays
For anyone else who has had a negative experience with this incompetent institution who so happens to be called the Nigerian Embassy, you can submit a request to the Government of Canada here: https://srv144.services.gc.ca/cgi-bin/ContactForm-FormulaireContact/index.aspx?GoCTemplateCulture=en-CA&id=pptc Nigerian Embassies have terrorized Nigerians for too long, things MUST change. We must report such a paralyzing system to the government of Canada itself so they can step in and change things. t
Abu SusanSays
When happened to you?
UySays
Hello Susan, I came in for my passport renewal on sept 24th. When am I likely to get my passport?
Abu SusanSays
You shoud get it before the end of the week
Chukwudalu OkpalaSays
Hi Susan please respond to me I came in for my passport renewal September 15th it’s already 6weeks and still I haven’t received it. Please when will it be mailed to me?? I have to renew my study permit please
Abu SusanSays
You should get your passport before the end of the week. Start tracking from Wednesday.
Chidiebere Emmanuel OkechukwuSays
Hi, Susan I renewed my passport on the 26th of October, and currently my study permit have expired, and I urgently need my passport to renew it. Please when am I likely to receive my new passport?
Abu SusanSays
Chidiebere, I will try.
BolaSays
Hi Mr Abu Susan, I came in for my passport renewal on the 3rd of September. I tracked it just now and I could see that it was sent yesterday. I just want to say thank you. I know things are not perfect yet, but it is also important to appreciate people for their effort. I could see that you even respond to some messages in the middle of the night. Thanks a great deal, God bless.
Sophia OkuSays
Hi Abu Susan, I wasn't able to get my tracking number before I dropped off my envelope at the high commission. I was wondering if you can provide me with my tracking number? My application number is 17757384 and reference number 1872064899.
Abu SusanSays
Unfortunately I cant. Wait for the next update to see if your date of capture is there, then wait to pick your parcel in your mail box.
CarlSays
Hello....Abu Susan Thanks For Your Update But If It Will Be Possible For You To Let Us Know More Often On The Update So We Will Be Checking The Tracking....The Last Update Here Is Dated October 17th But As You Said In One Of Your Reply To Someone Email Here That All September Renewals Has Be Produced But Is It Mailed Out....And The Notice Is Just Saying August 22 To September 1st And Those Said Date Tracking Should Be From October 19th. So We Need More Information On What Has Been Mailed Out
Ikechukwu OdohSays
''You will get an email notification and SMS notification informing you about your appointment after booking'' Please I didn't get any email after booking my appointment, How do I get the the date confirmation letter?
DavidSays
I have read in this forum that some people who had their appointments in september 3rd and beyond can now track their passport. I and my family had our appointment on september 3rd and we are still unable to track our package/ passport. what might be the reason why we are unable to track our passport.
Abu SusanSays
Where did you see the notice that you can now track your document? Our last post on tracking said Sept 1. We are yet to post any update. I just posted that we will post an update on Friday, then applicants can start tracking. But that is after the post.
Yvonne OniSays
Hello Abu Susan. My husband went to the HC for his renewal on October 8. Can you please let us know when his passport will be mailed out? His name is Olatade Oni Thank you
Abu SusanSays
He should start tracking towards the end of next week.
Chidiebere Emmanuel OkechukwuSays
Hi, Susan I renewed my passport on the 26th of October, and currently my study permit have expired, and I urgently need my passport to renew it. Please when am I likely to receive my new passport? Please can you specify the period that I should expect it, Thanks.
OlaSays
Hello Ms Susan, Thank you so much for your constant reply to people’s questions. This answers almost all our worries and concern! God bless you and may you and your household find favour. I will like to send an email as I have some personal details and inquiries. Please can you share the best email address to use. Thank you. Ola
Abu SusanSays
Thanks for your kind words Ola, send the mail to generalinquiries@nigeriahcottawa.ca
ChineduSays
Hi Abu Susan, 1. Would Oct 15 be part of the upcoming batch. 2. Also, if someone can't track their package, does it mean the person has biometric fingerprint issue or what? Thank you.
Abu SusanSays
Yes, and tracking has nothing to do with finger print issues. The tracking number is just to help you know the movement of your package. Not to worry if you didnt copy out your tracking number. If your passport is among the processed batch, you should get it before the end of next week.
Chinedu UzochukwuSays
Okay thank you. I copied it out but can't track it yet so I'm assuming I would be able to track when you post on the update that we can track.
Abu SusanSays
Correct!
CHIDIEBERE Emmanuel OKECHUKWUSays
Good afternoon, Abu. Please have the embassy process the application for individuals that applied on the 26th of October. When am I likely to receive my passport because my permit has expired? Thanks you.
Chukwudalu OkpalaSays
Hi Susan. I’m still unable to track my passport. I came in on the 15th of September. And you said I should track it by Wednesday. I couldn’t track it please. What’s the problem?
CarlSays
Abu Susan......Thank You Guys For A Job Well Done.....I Got My Passport Today November 5th And I Did My Renewal In The Week Of September 20th And 24th But I Suggest To Others Most Of The People That Have Not Received Theirs Should Keep Checking Their Mail Boxes Because My I Could Not Track It And It Is A Tracking Envelop I Used Up Till Now I Track It Is Not In The Canada Post System....Something Most Have Been Wrong With The Canada Post System.....Thanks Once More To The Passport Section Of Nigeria High Commission For Job Well Done.....Bravo
ChineduSays
That's nice. Lucky you.
CarlSays
Thanks Man...Hope You Will Get Yours Too...Cheers
MayowaSays
Hi Susan, I came to the embassy on the 23rd of September to renew my passport and was told it would be ready in 4 - 6 weeks but I'm still unable to track it. And I need it urgently because my study permit expires in less than a month and I require it for the permit renewal.
Abu SusanSays
Mayowa, Read our latest news update.
ChiSays
Hi Abu Susan, Please is October 19 capture included in the next batch? If not, when do you estimate it’ll be processed? Thank you
Abu SusanSays
Yes, read our latest news update
ChineduSays
Hi Abu Susan, Are you still going to post the next batch update today which is Friday? Or when should we be expecting it? Thank you.
Chukwudalu OkpalaSays
Hi Susan this is the end of the week and I haven’t still received my passport. I came in on the 15th of September. Please what is going on. I need to renew my study permit
Abu SusanSays
What was going on is that we were busy producing the passports. Read our latest news update. You may wish to start tracking the movement of your document from next Tuesday.
AliyyahSays
Hi susan, I have an appointment nov 22 and I’m aware that same day service is subject to availability of booklets. I just wanted to know, If I still pay for expedited service, does it fast track the process of getting the passport?
Abu SusanSays
No Aliyyah. It does not.
AbiolaSays
Hi Susan, I did my capturing on September 17th and I am yet to get my passport. My old passport number is A07697288. Can you please look into this. Thank you.
Abu SusanSays
We cannot locate your passport with your passport number. Send your full application details. -Full name, Application ID and Reference #
AbiolaSays
Abiola Alayaki. Application ID is 18240033 and reference number is 1992295816
AbiolaSays
Hi Susan, I am yet to hear from you regarding my passport. I have left my details on this page. Abiola Alayaki