I was at the commission on Sept 23, 2021 for expedited (same-day) processing and was informed no 32-page passport available and to expect 6 weeks for processing. It has been 6 weeks and still no update. I am in urgent need of an update on the availability of 32 page passports and when my passport renewal will be processed.
Hi Susan,
Please i need advice on what to do. My passport expires on Dec 22 and i booked a flight to Nigeria on Dec 10. In August, i booked an appointment for October 18 (with plans to do expedited passport) and on Oct 15, i received an email cancelling my appointment due to the Eid-el-Maulud celebration. I booked another appointment for Nov 18 (hoping to do expedited passport) and now i'm seeing this update. I am confused on what next to do as it's not certain i would get my passport before Dec 9. Please advise.
You can travel with an expired passport if your destination is Nigeria.
But you have to ask your airline first. You can also apply for Emergency
Travel Certificate (ETC) and submit your documents the same day you get here
for your passport renewal appointment. If your passport is not ready before your date
of departure, you can travel with your old passport, using the ETC, and then pick your
new passport when you get back.
Hi Abbu susan,
I came for my passport renewal on the 20th of September and I didn't take note my tracking number before dropping off my return envelope. I was wondering if my tracking number can be provided?
Application ID - 17757384
Reference Number - 1872064899
Unfortunately, I can not get the number for you.
Wait for our next update to see if your date is included.
If so, you should get your passport before the end of next week.
''You will get an email notification and SMS notification informing you about your appointment after booking'' Please I didn't get any email after booking my appointment, How do I get the the date confirmation email?
Good morning, I would like to confirm the status of my passport renewal application. I was at the Consulate of September 24th for capturing and was told I would receive passport in the mail. This is week six and I have not received the passport. Please assist with checking.
I applied for a Nigerian visa through VFS global a month ago - processing time is supposed to be 10 days. I'm yet to receive my passport. They said I should contact the embassy. I have sent an email, called no response. I need my passport urgently. I need to travel next week!
Two things Modupe, either, it is not close to your date of travel, so it is on hold
to ensure that you don't run out of the duration require when you travel. If that is
the case, it will be mailed to you at the appropriate time.
The second issue that may cause delay is, if you are missing a document or two.
You should get information about the second option from VFS Global. Not the Mission.
Thanks for your prompt response Susan.
My travel date is from end of December to early January. VFS Global said I have provided all the required documents. I have just spoken to them. Is there anyway I can escalate this? I really need my passport urgently. If they can't issue the visa, I will resend it to them in December closer to the travel date.
Hi Ms Susan,
My Nigerian passport has expired (expired 2019), but I intend to travel to Nigeria in January. The expired passport has my maiden name and my Canadian passport has my married name.
If I apply for an ETC, can I ask for it to be issued in my married name? Please advice, thank you!
Hello Wunmi,
When applying for ETC, you have to use your Nigerian passport, so it has to be in the name on
your Nigerian passport. If you wish to use your Canadian passport, apply for a visa.
Thanks for your prompt response Susan. My travel date is from end of December to early January. VFS Global said I have provided all the required documents. I have just spoken to them. Is there anyway I can escalate this? I really need my passport urgently. If they can't issue the visa, I will resend it to them in December closer to the travel date.
Thank you for your very prompt reply! I really do appreciate it. I have some additional clarification questions (sorry! many questions).
May I ask how long the visa processing is and how close to my travel date I need to apply? I plan on travelling mid January.
Is it possible to travel with the expired passport? If flying KLM for instance?
Thanks for your help!
Hello good day Susan,
Is the tourist visa application on delay too? My travel plans at the end of December has extended to another country where I need to process a visa for there as well. I have submit a Nigerian visa application on October 26. I am wondering if I will get my visa back in November so that I can do what I need to do for my other travel preparations. Please advise.
Hello Abu Susan, thanks for taking out time to respond to inquiries...I am flying in from BC for a passport renewal appointment Nov 25 and should be departing same day after close of work. Please will i be able to complete the process before leaving? and by chance can i pay for same day service? Please reply
Hello Sola,
The capture exercise does not take time if you come in early.
As for same day service, it is subject to availability of passport booklets.
However, I do not know if booklets would be available on the day of your
appointment. Safe travels.
Hi, I have an appointment coming up November 12 to renew my passport. My flight to Nigerian is on Dec 12 and I was wondering if I’ll be able to travel to Nigeria with my expired passport as it expired in August. If not, can I apply for Emergency travel document when I come in on November 12? Also do you think that same day service will be back before November 12 appointment?
I do not know if the same day service would resume by November 12.
Yes, you can apply for Emergency travel document and you can travel to Nigeria with an expired
passport but first, contact your preferred airline.
Hello Susan,
I just learned that I will need to apply for another visa for another country to travel there right before my trip to Nigeria at the end of December. How do I go about getting my passport back sooner than it being held till closer to my Nigeria trip. I’m trying to coordinate my travels. Please advise.
I need to renew my study permit before March 23 and my appointment for passport renewal if for January 4, will I still be able to get my passport before middle if February or can I do same day collection
Please the whole Ottawa at the end of “ Nigeria High Commission Ottawa” isn’t fitting into the money order. Can I just omit the Ottawa part of it? My appointment is on Thursday and I need to get this down asap
Hi Susan, I called the embassy prior to my November 12 appt and was informed I could omit the Ottawa from the money order. My passport renewal and emergency travel certificate application was processed today. Hope there won’t be any issue with the money order as no one at the office stated any issue with Ottawa being omitted from it
Hello Susan. I applied for a Passport renewal of my daughter's and a fresh application for my Son on 29th Oct. 2021. Our travel date to Nigeria is 5th Dec. 2021. Any chance of their passports arriving on or before 5th Dec? Another dilemma is that my daughter's expired passport is with the embassy upon application for renewal while my Son's application is a 1st time application.
As a proactive step, would I be able to apply for emergency travel certificates for them or what are my options?
Thank you.
You should get their passports before the end of November, all things
being equal. We will post details of the next update by Monday next week.
Watch out for it. If you do not get the passports by November 25th, send me a message
here.
Hi,
I am applying for a tourist visa and i am unable to het the innovate website to work. Are you going to be able to help me out if i come to the office?
My Nigeria passport will expire February, 2022.
I have a USA visa appointment on December 9, 2021.
Can I get my passport renewed and received before December 9 2021.
Please advise.
I live in Toronto area
Thanks
Gloria
It takes 4-6weeks to process an application.
It takes a bit longer if booklets are not available.
You should have applied earlier. Just go ahead and apply,
you may be lucky to get it before then.
hi Susan, my appointment is on the 1st of December for my passport renewal , ill be flying in prior to that date, is it possible to get my passport same day?. i am an international student, and I'll be needing it to apply for my post graduate work permit. thanks
Hello Susan,
I have an appointment for passport renewal on the 24th of December and my current passport expires on the 11th of January 2023. Is it possible to apply for a passport renewal even though my expiry date is slightly over a year because I am about to apply for a Post Graduate Work Permit.
Yes, if you read one of the updates on the website, we mention that you can renew your passport a year to the expiration
date to avoid last minute rush and panic.
Hello Susan, I received message from the embassy recently that my passport renewal/ change of data request is awaiting approval from Abuja. I made the change of data payment and sent the receipt to the embassy on October 22nd. I heard male name change takes long to process, please I have a flight on December 18th..is it possible I'd get my passport before then? Application ID: 17326223
Reference no: 1439832672
Hi Susan, In a little quagmire here. I intend to travel to Nigeria for my wedding on Jan 7th, 2022 and I have my renewal appointment on Friday Nov. 26. I still have validity of 3 months on the passport but i would like to renew this urgently as my preferred airline has mentioned, i may not be able to fly to Nigeria without at least 6 months validity.
I'd like to process my passport same day which as you have mentioned is subject to availability of booklets. Given that the standard time line is approximately 4-6 weeks, I'm a bit worried. Will I be able to leave the high commission with my old passport to travel with, while the new one is being processed if same day processing isn't available?
Yes, You can take your old passport with you after your biometric exercise,
however, we will not mail the new passport until you mail the old copy back to us.
Thanks for your quick response Susan, Much appreciated. Is it possible to get any proof from the high commission that the passport request is in process? That would help with convincing the airline coming back. I intend to return within the validity of the passport but with just a few days left.
Hi Susan,
I have applied for a tourist visa and VFS stated they gave forwarded my application to the Nigerian High Commission in Ottawa. I understand the processing time is 10 days from VFS receiving the application.
Unfortunately, my flight is on Dec 5, and the 10th day of the processing time is Friday, Dec. 3. Would you expect I will get my visa/passport back by then? If I came in person, would I be able to expedite the process in any way? VFS is saying they’ve forwarded to the High Commission so it is out of their hands.
Thank you for your time.
My mum is a visitor in Canada, she doesn’t have her own credit card. She intends to renew her Nigerian passport here in Canada as it is expiring soon. Can I pay the application fee of USD106 with my credit card?. I saw that the name of the applicant has to be on the credit card. Please clarify as this is is not possible as she doesn’t have a credit card.
Yes, you can use your credit card for her but you have to register it with innovate 1pay.
They do that to verify the authenticity of the card and owner
Cheks UgochukwuSays
Any update on passport processing?
Abu SusanSays
I don't understand your question. Processing for when?
Cheks UgochukwuSays
I was at the commission on Sept 23, 2021 for expedited (same-day) processing and was informed no 32-page passport available and to expect 6 weeks for processing. It has been 6 weeks and still no update. I am in urgent need of an update on the availability of 32 page passports and when my passport renewal will be processed.
NgoziSays
Hi Susan, Please i need advice on what to do. My passport expires on Dec 22 and i booked a flight to Nigeria on Dec 10. In August, i booked an appointment for October 18 (with plans to do expedited passport) and on Oct 15, i received an email cancelling my appointment due to the Eid-el-Maulud celebration. I booked another appointment for Nov 18 (hoping to do expedited passport) and now i'm seeing this update. I am confused on what next to do as it's not certain i would get my passport before Dec 9. Please advise.
Abu SusanSays
You can travel with an expired passport if your destination is Nigeria. But you have to ask your airline first. You can also apply for Emergency Travel Certificate (ETC) and submit your documents the same day you get here for your passport renewal appointment. If your passport is not ready before your date of departure, you can travel with your old passport, using the ETC, and then pick your new passport when you get back.
SophiaSays
Hi Abbu susan, I came for my passport renewal on the 20th of September and I didn't take note my tracking number before dropping off my return envelope. I was wondering if my tracking number can be provided? Application ID - 17757384 Reference Number - 1872064899
Abu SusanSays
Unfortunately, I can not get the number for you. Wait for our next update to see if your date is included. If so, you should get your passport before the end of next week.
Ikechukwu OdohSays
''You will get an email notification and SMS notification informing you about your appointment after booking'' Please I didn't get any email after booking my appointment, How do I get the the date confirmation email?
AnneSays
Hi - would I be able to travel to Nigeria with a Nigerian passport that expired in 2005?
Abu SusanSays
Please, apply for an Emergency Travel Certificate or apply to get a new passport.
TaiwoSays
Good morning, I would like to confirm the status of my passport renewal application. I was at the Consulate of September 24th for capturing and was told I would receive passport in the mail. This is week six and I have not received the passport. Please assist with checking.
Abu SusanSays
Start tracking by next week Wednesday.
ModupeSays
I applied for a Nigerian visa through VFS global a month ago - processing time is supposed to be 10 days. I'm yet to receive my passport. They said I should contact the embassy. I have sent an email, called no response. I need my passport urgently. I need to travel next week!
Abu SusanSays
Two things Modupe, either, it is not close to your date of travel, so it is on hold to ensure that you don't run out of the duration require when you travel. If that is the case, it will be mailed to you at the appropriate time. The second issue that may cause delay is, if you are missing a document or two. You should get information about the second option from VFS Global. Not the Mission.
ModupeSays
Thanks for your prompt response Susan. My travel date is from end of December to early January. VFS Global said I have provided all the required documents. I have just spoken to them. Is there anyway I can escalate this? I really need my passport urgently. If they can't issue the visa, I will resend it to them in December closer to the travel date.
WunmiSays
Hi Ms Susan, My Nigerian passport has expired (expired 2019), but I intend to travel to Nigeria in January. The expired passport has my maiden name and my Canadian passport has my married name. If I apply for an ETC, can I ask for it to be issued in my married name? Please advice, thank you!
Abu SusanSays
Hello Wunmi, When applying for ETC, you have to use your Nigerian passport, so it has to be in the name on your Nigerian passport. If you wish to use your Canadian passport, apply for a visa.
ModupeSays
Thanks for your prompt response Susan. My travel date is from end of December to early January. VFS Global said I have provided all the required documents. I have just spoken to them. Is there anyway I can escalate this? I really need my passport urgently. If they can't issue the visa, I will resend it to them in December closer to the travel date.
WunmiSays
Thank you for your very prompt reply! I really do appreciate it. I have some additional clarification questions (sorry! many questions). May I ask how long the visa processing is and how close to my travel date I need to apply? I plan on travelling mid January. Is it possible to travel with the expired passport? If flying KLM for instance? Thanks for your help!
NicoleSays
Hello good day Susan, Is the tourist visa application on delay too? My travel plans at the end of December has extended to another country where I need to process a visa for there as well. I have submit a Nigerian visa application on October 26. I am wondering if I will get my visa back in November so that I can do what I need to do for my other travel preparations. Please advise.
Abu SusanSays
Please contact VFS Global for details. They are responsible for visas.
SolaSays
Hello Abu Susan, thanks for taking out time to respond to inquiries...I am flying in from BC for a passport renewal appointment Nov 25 and should be departing same day after close of work. Please will i be able to complete the process before leaving? and by chance can i pay for same day service? Please reply
Abu SusanSays
Hello Sola, The capture exercise does not take time if you come in early. As for same day service, it is subject to availability of passport booklets. However, I do not know if booklets would be available on the day of your appointment. Safe travels.
VictoriaSays
Hi, I have an appointment coming up November 12 to renew my passport. My flight to Nigerian is on Dec 12 and I was wondering if I’ll be able to travel to Nigeria with my expired passport as it expired in August. If not, can I apply for Emergency travel document when I come in on November 12? Also do you think that same day service will be back before November 12 appointment?
Abu SusanSays
I do not know if the same day service would resume by November 12. Yes, you can apply for Emergency travel document and you can travel to Nigeria with an expired passport but first, contact your preferred airline.
NicoleSays
Hello Susan, I just learned that I will need to apply for another visa for another country to travel there right before my trip to Nigeria at the end of December. How do I go about getting my passport back sooner than it being held till closer to my Nigeria trip. I’m trying to coordinate my travels. Please advise.
Abu SusanSays
Send a detailed email to generalinquiries@nigeriahcottawa.ca
AyomideSays
I need to renew my study permit before March 23 and my appointment for passport renewal if for January 4, will I still be able to get my passport before middle if February or can I do same day collection
Abu SusanSays
Yes
AyomideSays
Is it that I can do same day collection or i will get it before middle of February
AyomideSays
Will my study visa be on my new passport or do I have to apply again
Victoria AkinsSays
Please the whole Ottawa at the end of “ Nigeria High Commission Ottawa” isn’t fitting into the money order. Can I just omit the Ottawa part of it? My appointment is on Thursday and I need to get this down asap
Abu SusanSays
Ottawa must be there, find a way to get it in. Others got it in, I do not know why yours is different.
Victoria AkinsSays
Hi Susan, I called the embassy prior to my November 12 appt and was informed I could omit the Ottawa from the money order. My passport renewal and emergency travel certificate application was processed today. Hope there won’t be any issue with the money order as no one at the office stated any issue with Ottawa being omitted from it
Abu SusanSays
Okay, in that case, you do not need to worry. Thanks.
Abu SusanSays
Thanks
GregSays
Hello Susan. I applied for a Passport renewal of my daughter's and a fresh application for my Son on 29th Oct. 2021. Our travel date to Nigeria is 5th Dec. 2021. Any chance of their passports arriving on or before 5th Dec? Another dilemma is that my daughter's expired passport is with the embassy upon application for renewal while my Son's application is a 1st time application. As a proactive step, would I be able to apply for emergency travel certificates for them or what are my options? Thank you.
Abu SusanSays
You should get their passports before the end of November, all things being equal. We will post details of the next update by Monday next week. Watch out for it. If you do not get the passports by November 25th, send me a message here.
OlajideSays
Hi Susan, Is it possible to get just an expedited appointment date since an expedited processing is unavailable?
Abu SusanSays
Hi Olajide, You have to go on the website and book for an appointment.
RitaSays
Hi, I am applying for a tourist visa and i am unable to het the innovate website to work. Are you going to be able to help me out if i come to the office?
Abu SusanSays
Kindly go the VFS Global link on the website and contact them. They are in charge of visas.
Gloria AkinwandeSays
My Nigeria passport will expire February, 2022. I have a USA visa appointment on December 9, 2021. Can I get my passport renewed and received before December 9 2021. Please advise. I live in Toronto area Thanks Gloria
Abu SusanSays
It takes 4-6weeks to process an application. It takes a bit longer if booklets are not available. You should have applied earlier. Just go ahead and apply, you may be lucky to get it before then.
Oke EdwinSays
hi Susan, my appointment is on the 1st of December for my passport renewal , ill be flying in prior to that date, is it possible to get my passport same day?. i am an international student, and I'll be needing it to apply for my post graduate work permit. thanks
Abu SusanSays
Hi Oke, Same day processing is subject to the availability of booklets.
JubileeSays
Hello Susan, I have an appointment for passport renewal on the 24th of December and my current passport expires on the 11th of January 2023. Is it possible to apply for a passport renewal even though my expiry date is slightly over a year because I am about to apply for a Post Graduate Work Permit.
Abu SusanSays
Yes, if you read one of the updates on the website, we mention that you can renew your passport a year to the expiration date to avoid last minute rush and panic.
IsraelSays
Hello Susan, I received message from the embassy recently that my passport renewal/ change of data request is awaiting approval from Abuja. I made the change of data payment and sent the receipt to the embassy on October 22nd. I heard male name change takes long to process, please I have a flight on December 18th..is it possible I'd get my passport before then? Application ID: 17326223 Reference no: 1439832672
Abu SusanSays
Hello Israel, Until we hear from Abuja. I will send your message to the officers in charge.
IsraelSays
Okay thank you so much.
AlexanderSays
Any news for individuals who renewed their passports after Nov. 2nd? How soon are we able to get our passports back?
Abu SusanSays
Read our news update here. We mailed them out over a week ago
JoyDSays
Hi Susan, In a little quagmire here. I intend to travel to Nigeria for my wedding on Jan 7th, 2022 and I have my renewal appointment on Friday Nov. 26. I still have validity of 3 months on the passport but i would like to renew this urgently as my preferred airline has mentioned, i may not be able to fly to Nigeria without at least 6 months validity. I'd like to process my passport same day which as you have mentioned is subject to availability of booklets. Given that the standard time line is approximately 4-6 weeks, I'm a bit worried. Will I be able to leave the high commission with my old passport to travel with, while the new one is being processed if same day processing isn't available?
Abu SusanSays
Yes, You can take your old passport with you after your biometric exercise, however, we will not mail the new passport until you mail the old copy back to us.
JoyDSays
Thanks for your quick response Susan, Much appreciated. Is it possible to get any proof from the high commission that the passport request is in process? That would help with convincing the airline coming back. I intend to return within the validity of the passport but with just a few days left.
TaraSays
Hi Susan, I have applied for a tourist visa and VFS stated they gave forwarded my application to the Nigerian High Commission in Ottawa. I understand the processing time is 10 days from VFS receiving the application. Unfortunately, my flight is on Dec 5, and the 10th day of the processing time is Friday, Dec. 3. Would you expect I will get my visa/passport back by then? If I came in person, would I be able to expedite the process in any way? VFS is saying they’ve forwarded to the High Commission so it is out of their hands. Thank you for your time.
Abu SusanSays
Hi Tara, I have to check to be sure the documents are with us.
TillieSays
My mum is a visitor in Canada, she doesn’t have her own credit card. She intends to renew her Nigerian passport here in Canada as it is expiring soon. Can I pay the application fee of USD106 with my credit card?. I saw that the name of the applicant has to be on the credit card. Please clarify as this is is not possible as she doesn’t have a credit card.
Abu SusanSays
Yes, you can use your credit card for her but you have to register it with innovate 1pay. They do that to verify the authenticity of the card and owner
GiftSays
Hello Please how do I apply for emergency travel certificates and how does it work What is the requirements? Thanks ma
Abu SusanSays
Kindly check the icon for Emergency Travel Certificate on the website for the details.
EhiagheSays
Hi, Please is expedited e-passport processing available at this time. Thank you.
Abu SusanSays
It is not available at the moment.