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LATEST UPDATE CONCERNING PASSPORT RENEWAL

January 14, 2022BY Abu Susan

Please be informed that the Nigeria High Commission, Ottawa has mailed out Passports for applicants who came in from December 18 -December 29th Start tracking the movement of your package from Saturday, January 15th.

We will keep the production going and keep you informed.

Nigeria High Commission, Ottawa, Canada.

87 thoughts on “LATEST UPDATE CONCERNING PASSPORT RENEWAL
  1. Olajide Rotimi-FadipeSays

    3 years ago

    Hello, please I was at the embassy on 10th January 2022 between 9am and 12noon. I forgot an envelope containing my passport photographs, copy of tracking information, some other tiny documents.

    1. Abu SusanSays

      3 years ago

      Well, call the office to speak with anyone in the immigration unit to see if they found it.

  2. Margaret AligbeSays

    3 years ago

    Hi Suzan, I came December 16th. Does this mean my passport is on its way? Thank you.

    1. Abu SusanSays

      3 years ago

      Please, use your tracking details to check the location of your package.

  3. AdelekeSays

    3 years ago

    Hello there! I'm unable to track my passport because it's saying they don't have anything related to the tracking number. Should I be worried please? I came in for Dec 21st. Thanks and hope to hear back from you 🙏🏿

    1. Abu SusanSays

      3 years ago

      Wait till Friday.

  4. Evaristus UdoSays

    3 years ago

    Hello Susan, I dropped off my passport for renewal on the 29th of December but I lost my Canada Post tracking information. wondering if you can help me look up/email me my tracking number please Name: Evaristus udo Application ID: 18341700 Ref number: 1793494121

    1. Abu SusanSays

      3 years ago

      We posted your batch two days ago. Give it till Friday. Then report back here with an update of the situation.

      1. Evaristus UdoSays

        3 years ago

        Okay, thank you!

  5. Caroline UghuwhavbeSays

    3 years ago

    Hello, I will not be able to come for my passport renewal appointment on the 18th of January . This is because of the winters storm warning and changes made to my flight. Please can I rebook my appointment or I have to start another appointment and pay another renewal fees. Application ID 18627221 and Reference number 1269849394.

    1. Abu SusanSays

      3 years ago

      You can pick a new date but please cancel your current appointment.

  6. AdelekeSays

    3 years ago

    Okay thanks for the update. Really appreciated

  7. RachealSays

    3 years ago

    Hello, Please what is the process of passport renewal?. Appreciate assistance.

    1. Abu SusanSays

      3 years ago

      Rachel, The details are on the home page of the website. Go to the Menu bar and click on Citizen Services to fill the form.

  8. DamSays

    3 years ago

    Hi Susan, I am just wondering when the January batch of passport renewals would be released

    1. Abu SusanSays

      3 years ago

      Hello Dam, We will post the notification on the website when they are ready. Could you keep checking our news update column?

      1. DamSays

        3 years ago

        Sure!, thanks!!!

  9. ADEDAYOSays

    3 years ago

    Hi Susan, my passport expires January 2023 next year when should I plan for a renewal? Also on my study permit my course finishes December 31, 2022 but on my passport my visa expires September 30, 2022 how do I approach this situation. Thanks

    1. Abu SusanSays

      3 years ago

      Adedayo, You can renew now.

  10. NelsonSays

    3 years ago

    hello Susan, I came on December 14th, 2021 till now I haven't gotten my passport and I tried tracking it but couldn't be found on the Canada post website.

    1. Abu SusanSays

      3 years ago

      Send your application details to generalinquiries@nigeriahcottawa.ca

  11. TayoSays

    3 years ago

    Please, what is the difference between Passport Interview Confirmation and Appoint slip printed from booking an appointment. Thank you

  12. TayoSays

    3 years ago

    Please explain what is Passport Interview invitation? Is it the e-mail you receive when you book an appointment?

  13. Adewale AliceSays

    3 years ago

    Hi I live in Vancouver do you have a consulate here so I can renew my passport or do I have to come all the way to Ottawa to renew ? Can I send my passport by mail to the embassy for renewal ?

    1. Abu SusanSays

      3 years ago

      We do not have a consulate in any of the Provinces. You have to come to Ottawa for your biometric capture.

  14. IsaacSays

    3 years ago

    Hello Susan, I have a urgent need for passport renewal becuase my passport expires Mar 1st and i need a new one to apply for my PGWP which is already long overdue. I already booked my appointment. I want to know how fast i can get a new passport before i go completely out of status. Thank you.

    1. Abu SusanSays

      3 years ago

      You should have applied earlier, considering your urgent need. Passport renewal takes 4-6weeks depending on the availability of booklets.

  15. MutiuSays

    3 years ago

    Hi Susan, I just noticed on my innovate file my date of birth says 1/ january/1991 instead of 1/june/1991 and i already paid. what advise do you have for me

    1. Abu SusanSays

      3 years ago

      Send an email to innovate to fix the error.

  16. TayoSays

    3 years ago

    I asked a question about Passport Interview Confirmation because I don't know what it is. My question was not answered and subsequent questions after mine were answered. Is something wrong? I have an interview next week and it is one of the requirements.

  17. TomSays

    3 years ago

    Please, what is the difference between Passport Interview Confirmation and an Appointment slip?

    1. Abu SusanSays

      3 years ago

      They are the same Tom.

  18. Peter OjulayoSays

    3 years ago

    Hi Susan I did my passport renewal January 17/22. Any idea when I should start tracking? Thanks

    1. Abu SusanSays

      3 years ago

      We will post the time to start tracking on the website when they are ready. Follow our news updates here or follow us on Instagram, twitter or Facebook for updates.

      1. Peter OjulayoSays

        3 years ago

        Thanks Susan

      2. Peter OjulayoSays

        3 years ago

        I got my passport in the mail today, very excited! thank you

        1. Abu SusanSays

          3 years ago

          Thanks for the information, Peter.

  19. Fopefoluwa MacaulaySays

    3 years ago

    Hello, I had my passport renewal appointment on December 24th 2021, and I still haven’t received my passport in the mail. I wasn’t given a tracking number either. Is there anyway to figure out where my passport is? I would appreciate the help.

    1. Abu SusanSays

      3 years ago

      Hello, You were supposed to peel off the slip from your return envelope before dropping it in the box at the High Commission or take a screenshot. We do not give tracking numbers to applicants; you take them yourself. That said, email your details to generalinquiries@nigeriahcottawa.ca for follow up.

      1. Fopefoluwa MacaulaySays

        3 years ago

        Okay, thank you very much. I wasn’t aware of that. However, I don’t think that me not having the tracking details should impact the mail time in any way. So I’m wondering why it is that it’s been over a month and I still have not received it in my mailbox. Like you advised, I sent an email yesterday to the email address you provided above, but I haven’t gotten a response.

  20. GbemiSays

    3 years ago

    Good morning, I came to the embassy with my sister on January 10, 2022. My sister has received her passport but my tracking information says the package has not been initiated and i am yet to receive anything. Any update on my passport please?

    1. Abu SusanSays

      3 years ago

      Did you drop your old passport with us? If yes, send your name and application details to generalinquiries@nigeriahcottawa.ca for follow up. If no, then mail it to us. We can only release your new passport after canceling the old copy.

      1. GbemiSays

        3 years ago

        Thank you for responding Abu Susan. Yes i dropped my old passport as at the time of my appointment (jan 10) and i emailed the email you provided with my details(full and application number) prior to leaving this comment and I am still yet to receive a response.

  21. Temitayo BabalolaSays

    3 years ago

    Hello Susan, My niece's passport got lost and we want to apply for a new one. However, we are unable to get a police report at this time due to COVID. Can we provide an affidavit as an alternative. Please respond

    1. Abu SusanSays

      3 years ago

      Unfortunately, It is a necessary requirement from the Nigeria Immigration Service Abuja. You can get in touch with the Head office in Abuja.

  22. BolaSays

    3 years ago

    Hello, how are you doing? Please I have a few questions regarding passport renewal. Is the same day passport delivery service available? I am renewing my passport with my brother. Can I pay for both of our Admin fee's (total of $100) in one money order? Can I also pay for our same day passport delivery fee (total of $400) in one money order? So, a total of two money orders for both of us. Thank you!

    1. Abu SusanSays

      3 years ago

      I am doing well, Bola. 1. Same day service is subject to availability of booklets 2. Yes, you can pay $100 in one money order if you plan to come together the same day. 3. Yes, you can pay for two of you in one money order for same-day delivery.

  23. Yvonne OniSays

    3 years ago

    Hello Abu Susan, I hope you are doing well. I was at the HC on Tuesday February 1st. I'm just checking to see if the passports from that day have been mailed out. If not, when can I expect them to be mailed out? Thank you, Yvonne Oni (nee Ehinlaiye)

    1. Abu SusanSays

      3 years ago

      Hello Yvonne. We have not mailed your batch.

      1. Yvonne OniSays

        3 years ago

        Okay thank you! I’ll keep checking the website to see when the batch is mailed. God bless :)

  24. ToyinSays

    3 years ago

    Hello Susan , trust you are great ! I was at HC on Jan 25th and yet to receive my passport . And the tracking code kept saying parcel not found . Has it not been mailed ?

    1. Abu SusanSays

      3 years ago

      We have not produced the ones in your batch. Watch out for our news update next week.

  25. MuinatSays

    3 years ago

    Hello, I hope you are well. I have a passport renewal appointment for Tuesday, February 22nd. Will the High Commission still be open then given the current protests in Ottawa? Thank you very much.

    1. Abu SusanSays

      3 years ago

      Hello Muinat, I am well. Thank you for asking. Yes, we are open, except if there is a new development. Check our website on Monday to see any news about closure.

  26. JanetSays

    3 years ago

    Hello, my Nigeria passport is expired 2yesrs ago and I have to travel to Nigeria as soon as possible because I lost my mother and I have Canadian passsport. My question is how does Visa on Arrival work pls?

    1. Abu SusanSays

      3 years ago

      Hello Janet, Sorry to hear about your Mother. May her soul rest in peace. I am not sure about the visa on arrival. You can apply for a visa here or an Emergency travel certificate (ETC) with your expired passport. Try and renew your passport when you get to Nigeria. If you cannot do so, keep a copy of your emergency travel certificate and show the immigration officers on your way back to Canada if they ask about how you got into the country. As you know, for your return to Canada, you need to show them your Canadian passport.

  27. Ope AdeSays

    3 years ago

    Hi, how are you doing? Please I will like to know if I get emergency travel certificate on the same day I booked my appointment, my passport is expired and I have an emergency trip to make to Nigeria.

  28. Yvonne OniSays

    3 years ago

    Good morning Abu Susan. Can you please let us know if the batch from Feb 1 has been mailed out yet? Thank you.

  29. KemiSays

    3 years ago

    Hello I am Kemi, I want to ask if there will be passport intervention renewal at Regina this year 2022 and when will that be. Thank you.

    1. Abu SusanSays

      3 years ago

      Yes, the intervention will get there; but the team is covering Atlantic Canada at the moment. Regina is next after that region. But we have not decided on a date. We will post the details here when it is time. If you have an emergency, please book and come to Ottawa.

      1. SusanSays

        3 years ago

        Hello Susan, Trust you are good. My daughter came to renew her passport on February 22. She needs to apply for WP in April. Are you expecting the Booklets soon? trying not to get worried. It seems you have been out of booklets for a while now. I will appreciate your response. Please give me some good news. My name is Susan B. Thanks

        1. Abu SusanSays

          3 years ago

          Yes, we have been out of booklets and they come from Abuja. We are still waiting.

  30. ElizabethSays

    3 years ago

    Hi Susan, I was at the embassy to renew my passport on Feb 14 this year. Just wondering if the passport have been mailed out. Thanks

    1. Abu SusanSays

      3 years ago

      Hello Elizabeth, Unfortunately, no, we are still expecting booklets from Abuja.

  31. RonkeSays

    3 years ago

    Hi Susan, I was at the High Commission with my family on Feb 18th to renew my passport. Would you please be able to advise if the booklets have arrived yet and when we can expect to start tracking the passports. I'm scheduled to travel to Nigeria by mid April and in a quandary on whether I need to consider getting a travel certificate. My old passport is with the Nigerian High Commission and it looks like this is required to apply for a travel certificate. Your comment and update of status is highly appreciated.

  32. ChijiokeSays

    3 years ago

    Hello Susan, Any update when we will expect to receive passport for those completed on 23-Feb-2022. Is it likely that we will get this passport before our planned travel on the second week of April-2022. What options do we have to travel to Nigeria if we cant receive the passport before travel date. Your response will be greatly appreciated

  33. RaymondSays

    3 years ago

    Hello there! I was at the High Commission with my wife on January 14th 2022. She has since received her passport about a month ago and I have not yet received mine as at March 23, 2022. I have written to the High Commission and called several times but no one picks up the calls and this is getting worrisome. I hope to hear back from you.

    1. Abu SusanSays

      3 years ago

      Send your details: Full name, Application ID, Reference number and date of capture via DM to our Instagram page.

  34. LolaSays

    3 years ago

    Hi, I came to renew my passport on Feb 8th, 2022. I have tried to track the return envelope and it says it cannot find any item associated with the tracking number. What should I do?

    1. Abu SusanSays

      3 years ago

      Check our latest news update. It will get it by Monday or Wednesday, depending on where you live.

      1. LolaSays

        3 years ago

        Thank you so much. I'm now able to track it.

  35. Etukudo PatienceSays

    3 years ago

    Hi, please can I use one return envelope for two renewal passports

    1. Abu SusanSays

      3 years ago

      I advise you use separate envelopes. In case there is a problem with one application.

  36. ObiageliSays

    3 years ago

    Hi, just want to know if the batch that came for renewal on the 25th of February has being posted? Or will it be sent back to me. My flight is at the end of April. Thank you.

    1. Abu SusanSays

      3 years ago

      Yes

  37. Ayomide TawojuSays

    3 years ago

    Hello,I’m Ayomide Tawoju. I had my appointment on the 23rd of February 2022. I had to send my passport back to the high commission cause I needed it to ID myself for my next flight. I was hoping to receive my return status?? Thanks

    1. Abu SusanSays

      3 years ago

      Please, send us a DM on our Instagram page

  38. David Nomso IyekeSays

    3 years ago

    Good morning. I came to the embassy for my passport renewal on the 14th of January this year, but I wasn't given a tracking number and for that reason, I am unable to track my passport. I have sent an email to the embassy, and I received a response that my message was sent to the appropriate department for action about two weeks ago, but I still haven't gotten any feedback. Please what can I do to get my passport because I need it urgently and it's been almost three months since I came into the embassy. I cannot renew my study permit and SIN number as a result of this.

    1. Abu SusanSays

      3 years ago

      We do not issue tracking numbers, it is your duty to copy it from your self addressed envelope before dropping it in the box. Please send your full details and date of capture to us in a private message (DM) via our Instagram page for follow up.

  39. David Nomso IyekeSays

    3 years ago

    Good evening, I still haven't gotten any feedback or response to my comment above. I still have the biodata page of my passport so is it possible for me to use that data page to schedule another appointment to renew the passport again or can I apply for a new one because I still haven't gotten my passport and I have a feeling its missing.

    1. Abu SusanSays

      3 years ago

      Did you misplace your passport? If your answer is yes, apply under the section for lost case.

  40. AritSays

    3 years ago

    Hello, I am looking to apply for an emergency travel certificate. I do not see a timeline for response/when I should expect to get it. Are you able to let me know how long from my application time I should be expecting a response please? Should I be looking at 5 days?

    1. Abu SusanSays

      3 years ago

      Please, do not make us answer question that are already on the website. The information you want is there. I had to go to the instructions for ETC to copy and paste below for you to see it. Check item no.7, there is also an email there for you to ask further questions. Please, allow us to focus on other applicants with very urgent and pressing issues. Thank you REQUIREMENTS FOR OBTAINING EMERGENCY TRAVEL CERTIFICATES 1. A typed signed formal letter of request for the Emergency Travel Certificate by the applicant. Include your email address, current address and telephone number, please. 2. A photocopy of Applicant’s bio-data page of Nigerian Passport OR a police report for a lost passport and birth certificate from the National Population Commission. 3. Current two passport-sized photographs 35mm x 45mm 4. Copy of confirmed itinerary/airline ticket 5. Processing fee of hundred dollars (CAD$100) and non -refundable fee of fifty dollars (CAD$50) in money order payable to the Nigeria High Commission Ottawa. 6. Self-Addressed return envelope (Canada priority or Xpresspost Courier Envelope Only. Get a National envelope if you reside outside Ontario and Quebec.) ADDITIONAL REQUIREMENTS FOR MINORS (BELOW 18 YEARS) 1. Copy of child’s birth certificate 2. Letter of Consent jointly signed by child’s parents, and must be typed, Photocopies of the parents’ passports data page. One of the passport data pages must be a Nigerian Passport. 3. Additional documents for single parents (proof of custody of the child/children) 4. Child’s current two passport-size photographs preferably with white background (35MM X45MM) 5. Non-refundable fee of hundred dollars ($100)and administrative fees of CAD$50 in money order payable to the Nigeria High Commission Ottawa. 6. Copy of itinerary/airline ticket 7. Self-Addressed return envelope (Canada priority or Express post Courier Envelope Only. Kindly note that processing period is ten (10) business days. NOTE: The Travel Document is valid for 30 days only and CANNOT be used to return to Canada (one-way journey). For inquiries please call 613 236 0521 ext: 326 Email: consularsecretary@nigeriahcottawa.ca

  41. Tawoju Ayomide TimilehinSays

    3 years ago

    Hello, My name is Tawoju Ayomide Timilehin, I am a student in Winnipeg Manitoba. I was at the Embassy in Ottawa on appointment on the 24th of February 2022 to renew my passport in order to be able to renew my study permit which expires next month. I was informed that the passport will be ready between 4 to 6 weeks. Now It has been over 10 weeks and I am yet to receive the passport . I have sent several emails and made uncountable calls to the embassy in Ottawa without any being responded to till now. Now I am in a fix as am almost out of time within which am required to put in application for the renewal of my study permit. It was because of this possible delay that I decided to apply for my Passport that early. Am now at the risk of going out of status if I do not have my passport to be able to put in my application before the end of the month. Please I urgently need your help the to check what is responsible for this delay and for resolution to safe me from the impeding issue the delay could occassion on my status with IRCC.

    1. Abu SusanSays

      3 years ago

      So sorry, We are under a lot of pressure. We will get in touch to know why you have not received your passport.

  42. KhadijatSays

    3 years ago

    Hello, my name is Khadijat Fajana. I recently submitted an application for my passport renewal and already booked an appointment for June 29 for the interview. I just want to enquire if I need an NIN to renew my passport. I have registered for my NIN in Saskatoon for the past 3 months but yet to receive the number. So, kindly let me know if I can proceed with the passport renewal because my passport will expire next month and that will affect my PR application and work permit status. Thank you.

    1. Abu SusanSays

      3 years ago

      You do not need an NIN at the moment as we have not rolled out the 10year validity passport program in Ottawa. The NIN is necessary for the 10year passport, not the 5.

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