The High Commission wishes to inform you that the OTTAWA CENTRE for the National Identification Number (NIN) enrolment has commenced operation. The centre is operated by Knowledge Square Foresight Limited Consulting, a partner of the National Identification Management Commission (NIMC), the agency responsible for issuing NIN in Nigeria.
Moina AdekanyeSays
How long does the passport issuance take place if one goes for the Intervention?
Abu SusanSays
We do not issue you a passport on location. We only go to capture, return to Ottawa and produce and then mail back to you. So it takes 4-6weeks to issue. However, coming to your location saves you the cost of flight and accommodation/feeding if you have to go to Ottawa.
LindaSays
Are children eligible to enroll for the NIN?
Abu SusanSays
Yes
Olubusola KoleoshoSays
Hello, is it safe to come to Ottawa on Monday for my passport renewal appointment? I’m asking because of the protest happening in Ottawa right now. Also is same day processing and collection available for Monday? Thanks and I look forward to your response.
Abu SusanSays
Please come for your passport renewal. The Mission is far away from the venue of the protest.
GbemiSays
Hello, I came to the embassy with my sister on January 10, 2022. My sister has received her passport but my tracking information says the package has not been initiated and I am yet to receive anything. Yes I dropped my old passport(with the return postage envelope) as at the time of my appointment and I have emailed the email you provided multiple times (generalinquiries@nigeriahcottawa.ca) with my details(full name and application number) prior to leaving this comment and I am still yet to receive a response. Any update on my passport please as I now need them(old and new) to travel in a few weeks?
Abu SusanSays
Send a direct message to our Instagram page with your full name, Application ID and Reference number/date of capture.
GbemiSays
Please i have emailed, sent the DM, hounded you with numerous comments yet no one is able to tell me anything talk-less of any information about my passport. I pre-planned properly giving enough time for my passport to be renewed and sent to me but now i am passport-less and need to travel next weekend. I need someone to tell me something about where my old and new passport are. At least give me an update, you have told me to send an email and a DM but there has been no resolution if i even get a response at all. This is VERY frustrating, is it lost?
Anita ShadSays
I have to get my passport back same day , Is there a way it can expedatied and get the passport the same day , if i go to ottawa in march , as i travel on the 13th of March .
Abu SusanSays
You can only get it back the same day if we have booklets for same-day service. It's advisable to apply early. We posted a notice on the News update section a while ago, advising applicants who live in the diaspora to apply a year before the expiration date to avoid the last-minute rush. The Immigration policy permits renewal a year ahead of the expiration date.
FunbiSays
Noted the NIN is now available in mentioned cities, however does doing the NIN in Edmonton for instance stands as same for passport renewal? I mean would i still need to travel to Ottawa to get the passport renewal process done with biometrics? Or all of this process is done OR can be done in Edmonton while doing the NIN? Thank you
Abu SusanSays
You have to come to Ottawa or the venue of an intervention exercise for your biometrics. What NIN does is enable you to apply for the 10year validity passport. At least with this passport, you do not have to visit Ottawa for the next 10years, except if you misplace your passport.
Anita ShadSays
Hello Susan, Since you guys take the old passport and send it together with the new one if there is no sameday booklet . How would i go back home without a passport. Since i do not leave in Ottawa and I have no other form of ID
Azeez AdesinaSays
Hi Susan, My 15 years old daugther is studying in Canada and I will like her to enroll for NIN. Find below her details: 1. Name – Rafiat Olatorera ABDUL-AZEEZ 2. School: - J. Addison School, 2 Valleywood Drive, Markham, Ontario, Canada L3R 8H3 I sent email to Deji Tolushe for Toronto Ontario center - toronto@igid.ng based on Ënrolment Center publicise in Nigeria High Commission website. The mail bounced back undelivered. Kindly provide the correct email address for Toronto, Ontario enrollment center to enable me contact them and book appointment.
Abu SusanSays
Hello Azeez, The details of all the centres across Canadian provinces are on our website. Please check the home page and look at the column for the latest news to get details of the centre in Toronto.
SRSays
Hi Susan, good morning. Please is there a passport issuance intervention this year for Winnipeg?
Abu SusanSays
Yes, but later in the year.
KFSays
Hi there, can you give me an exact or approximate time frame when passport intervention program will be in Vancouver this year? Also, how can I get the schedule for the cities that will be visited? I would like to plan accordingly. Thank you for your time.
Abu SusanSays
Unfortunately, I cannot give you an exact or approximate time frame. We will post the date on our website and social media platforms soon.
TemmySays
Hello I booked my appointment for Monday 21st Feb, but I noticed there is a public holiday on that day in Ontario, However the High Commission doesn't say anything about being closed that day. Does that mean I can come still?
Abu SusanSays
Yes, Temmy, You can come to the Mission. We will be there.
BibianSays
Hi Susan, My son lost his Nigerian passport here in Canada. Please what is the process of obtaining a fresh one? The passport in question has expired now. Thanks
Abu SusanSays
Please go to the website under Citizens E-passport for details of requirements for a lost passport.
Abu SusanSays
Please tell your son to go on the website and click on Citizens Services, the E-Passport, and the section concerning lost passports. Then, he should follow the instructions for a new passport accordingly.
Abu SusanSays
No problem Anike, You can apply for a visa with your Canadian passport when you want to travel to Nigeria.
Ese ASays
Hi Susan, I would like to renew my passport and change my name as well due to marriage. 1.Do I just apply for the renewal and use my new name then and come with the supporting documents? Or do I have to apply for the renewal and still do the application for the correction of data? 2.Also I see the list of where to go to get your NIN, What are the prerequisites? Am I just supposed to call the phone number of the representative? Thanks
Abu SusanSays
Follow number 1.Use your new name to apply. 2. Call the representatives for details
Ese ASays
Thanks Susan for the feedback 😀
EmmaSays
Hello Abu, Please can I get an earlier date for my appointment. I am currently booked for later this March but I wish appear next week. Please let me know how to get an earlier appointment date. Thank you
Abu SusanSays
Hi Emma, Keep checking the calendar to see when there is a free space. Applicants cancel regularly.
EmmaSays
Hello Susan, Please can I get an earlier appointment date? I am currently booked for later this March but I wish to appear next week. Please let me know how to get an earlier date. Thank you.
Abu SusanSays
The calendar is on the homepage, go to it and see if you can find and earlier date to pick. You are to pick the date on your own.
Amom Tor-AnyiinSays
Hello Sir/Ma, Please, I have booked for appointment for my passport renewal. It is supposed to be for a family of 6. Are you able to confirm if the booking is showing the appointment is for 6 persons. I cant recall whether I filled for 6 persons or not. Secondly, can we get a single bank draft of $300 for the 6 of us? Thank you,
Abu SusanSays
You can get a single money order. And yes, you can come as a family.
Amom Tor-AnyiinSays
Thank you!
ShobowaleSays
I understand you do not have booklet now, please when will it be available. I need my passport urgently
Abu SusanSays
I have no idea. If you are a Canadian, your second option is to apply for a visa or Emergency Travel Certificate.
EmemSays
Hello, when are you coming to rehina and what documents should I bring?
Abu SusanSays
Regina, I guess? When we are ready, you will see the details here and on our social media platforms.
IfeSays
Hello, We came to Ottawa to process our passports on the 24th of February, when will the process be completed and the new passports shipped?
Abu SusanSays
We do not have booklets.
UcheSays
I live in Rochester; NY and my wife l came to Ottawa to get her passport. It was an awesome experience. We were attended to within 3 hours of arriving at the High Commission and before 3pm, our passport was ready. Can we still come to Canada from USA to do a renewal? Thanks Uche
Abu SusanSays
Thanks for acknowledging our services. However, a lot has changed since COVID-19 came upon us. You may not get your passport the same day due to challenges with passport booklets. We have a backlog that we must attend to first.
Caroline TraversSays
I paid my visa to Nigeria .never used it everything was shut down .what happens to my visa ? Do i get reimbursed for it ? Everything was shut down because of the pandamic
Abu SusanSays
Kindly contact VFS Global services. They are responsible for visas.
EmmanuelSays
Hello if our passport is our only form of government issued ID which we must use to travel between provinces and we have a scheduled appointment within a set timeframe which cannot be moved due to accommodations, flight tickets etc. Is there anything that we can be given to allow domestic travel on short notice and return to our province? Especially if we do not have a Canadian ID (recently lost), driver's license and only our Work/ study permit? If the above is not possible, is there an option to simply do the biometric capture at the scheduled time and send in our expired passport at a later date? Would that be possible via Canada Post to a specific address and with a return envelope included or must we drop it off again in person to have the new passport mailed back?
Abu SusanSays
When you come for the capture exercise, you can return with your old passport and mail it back to us after you settle in. However, remember to add a cover note when mailing back, stating your date of capture to enable the office to return it to your date of capture folder.
EsoheSays
Hello, Do I and my kids who are minors need NIN for passport renewal? Also, what do I need for a new passport for a child born in Canada. Thank you.
Abu SusanSays
Please visit the website for details of what you need for children. All Nigerians need NIN, young or old. However, it is only necessary for the 10year validity passport. We are yet to activate the 10 year passport in Ottawa.