UPDATE FROM THE PASSPORT UNIT

February 8, 2022BY Abu Susan

Be informed that passports for applicants who came to the Mission for renewal from January 6th-January 13th are ready and mailed out. You may wish to start the tracking process from February 10, 2022. If you applied for a change of name via marriage, your tracking number would not be active because your documents have to get to Abuja for approval before we can print your new passport.
Nigeria High Commission, Ottawa, Canada.
February 8, 2022

66 thoughts on “UPDATE FROM THE PASSPORT UNIT
  1. ChristabelSays

    3 years ago

    Hello, this question is for my brother. He needs to renew his passport, he filled the online form and was asked to $106 via online payment method...and the options available is Mastercard and Visa card. Can he pay using this method. Because we learnt from a friend that it has to be Money order. Thank you

    1. Abu SusanSays

      3 years ago

      Please follow instructions on the website, not what you heard from a friend. You have to pay USD 106 to Innovate 1 with a visa or Mastercard. The money order payment is the Nigeria High Commission's mandatory CAD 50 administrative fee. These are two separate fees with different methods of payment.

      1. Uche MarySays

        3 years ago

        Hi Susan. I tried to buy the money order but the cashier said that only 'Nigerian High Comm' could fit. I don't know if this has happened to others and I don't know what to do. Is it okay if that is all that fits? I did it at shoppers drug mart. Should I try somewhere else?

        1. Abu SusanSays

          3 years ago

          I do not know how they wrote it. I got a money order for a family member today at Shoppers drug mart too, and this is what appeared: Nigeria High Commission, Ottawa.

          1. Uche MarySays

            3 years ago

            Thanks, will try again. Another question I have is, since my passport doesn't expire till next year, do I have to wrote a letter or something stating why I need to renew it early? I called the embassy last year and they told me that I would need to write one. Just confirming if that is still the case this year. If I do need a letter, what should the contents be? Thanks again.

  2. Anita ShadSays

    3 years ago

    Hello Susan, I have no id besides my passport to travel with . I need to know i would issused a temporay passport to travel with or something to let me travel back to Winnipeg , as i have no other ID . If there no same day services, I would not be able to return home . Please let me know.

    1. Abu SusanSays

      3 years ago

      Hello Anita, We have had cases like this in the past. Here is how to handle it. If booklets are not available for same-day service after your capture exercise, go home with your old passport and return envelope. Send your old passport and the return envelope to us in another envelope. Add a cover note explaining why you had to leave with it. Then state that you are sending it to us to produce your new passport, cancel the old copy and mail both of them back to you. Do not forget to mention the date you came to Ottawa so the officer can trace your file.

  3. Ifeanyi IlukweSays

    3 years ago

    Hello Susan, I came to Ottawa on January 10, 2022, for passport renewal for my I, my wife, and two children and fresh passport issuance for my two younger children born in Canada. That is a family of six. I used one big self-address of Canada Xpress post envelope for the entire family. I have tried to track the passports for more than one week now but it shows not found on the Canada Post tracking site. Please advise on what could be the problem. Thank you.

    1. Abu SusanSays

      3 years ago

      Ifeanyi, Maybe there is a problem with one of the applications. If that is the case, all the others would have to wait until the issue is resolved. That is the pitfall of using one envelope for a family. Therefore, it is advisable to use individual envelopes. However, I will check why you have not received your package. Please, send all your details and phone number to -generalinquiries@nigeriahcottawa.ca or send us a direct message via our Instagram page. By the way, did you drop copies of your old passports?

      1. Ifeanyi IlukweSays

        3 years ago

        Thank you Susan for your prompt response. Yes, we dropped the old passports. I have also sent our details to email address as well as the Instagram page. Thank you as await a quick resolution to the issue.

      2. FunmiSays

        2 years ago

        Hi please how do i pay the money oder fee of $50? Do i just go to any canada post office and ask for a money order to Nigeria High Commission, Ottawa?

        1. Abu SusanSays

          2 years ago

          Go and buy the money order from Canada post or your bank.

  4. IkechiSays

    3 years ago

    Hello Susan, My passport will expire on the 30th of January, 2023 and I intend to come for renewal by next month (March 2022). The reason is that I will be applying for a US study visa around May 2022. However, I was informed by a friend that it will not be possible because passport renewal is only allowed 6 months before expiry. However, I fear that I may have issues with my US visa application because of the validity of my passport. Furthermore, I am expected to resume in the US by August, hence, waiting till July for my passport renewal may make me miss the opportunity. Therefore, given my exceptional situation, what can be done to assist me? What do you advise?

    1. Abu SusanSays

      3 years ago

      Ikechi, Please, read our news updates on the website instead of depending on information from friends. We have answered 90% of the questions applicants ask here. We posted on the website towards the end of last year that - ALL NIGERIANS IN THE DIASPORA CAN APPLY FOR PASSPORT RENEWAL A YEAR AHEAD OF THE EXPIRATION DATE. THE NIGERIA IMMIGRATION POLICY PERMITS IT.

  5. CharlesSays

    3 years ago

    Hello Susan, please how can I get the interview invitation confirmation letter. I have every other document (Passport application form, Payment slip, acknowledgement slip, current e-passport and photocopy of biodata page of e-passport and two current passport photographs with white background). Please kindly help.

    1. Abu SusanSays

      3 years ago

      The invitation letter is the same as the email you got after your picked a date from the red bar on the home page "SHEDULE APPOINTMENT"

      1. CharlesSays

        3 years ago

        Thank you very much for your response.

  6. JibrilSays

    3 years ago

    Hello Susan. Tracking still not activated for me. My appointment was Dec 10th. Email from generalinquiries@nigeriahcottawa.ca said it will be mailed out last week, but nothing yet. What could be causimg the delay? Thanks

  7. Ihochi IkechukwuSays

    3 years ago

    Hello Susan, my passport will expire June next year. I saw in the earlier comments that we can renew a year before it expires. Please what is the process of renewal so I can start by June. Thank you

    1. Abu SusanSays

      3 years ago

      Go to the website and click on the drop-down menu. Next, click on the E-passport section and follow the instructions there.

  8. RonkeSays

    3 years ago

    Hello, we are scheduled to come to the high commission next week Friday, Feb 18th for passports renewal. Is your part of town impacted by the protests / state of emergency in Ottawa or is it business as usual in the chancery? We will be traveling from afar and want to make sure we will be able worthwhile journey. Already rescheduled once.

    1. Abu SusanSays

      3 years ago

      No Ronke, Please, come for your passport renewal.

      1. RonkeSays

        3 years ago

        Thank you

  9. CharlesSays

    3 years ago

    Hello again Susan. I understand that the money order ($50CAD administrative fee) is different from the $106USD paid to Innovate1 Services. Please how do I go about sending the money order before my appointment date? Thanks for your time

    1. CharlesSays

      3 years ago

      Hi Susan. I just read through some of the previous questions asked by applicants and I think my question has been answered concerning the money order. From what I read, I am going to purchase the money order (for the mandatory administrative fee) from my bank and come with it to the embassy on the appointment day. Kindly correct me if I miss anything. Thank you!

  10. Ryan UnuigbojeSays

    3 years ago

    Good day, I saw the post that the passport applicant who came from January 6th to 13th has been mailed and wondered when the High Commission would send the next batch of passports. I'm asking cause I came in on January 19th and need my new passport number to apply for my study permit by the end of February.

    1. Abu SusanSays

      3 years ago

      Please, send your details via DM to our instagram page or send it to generalinquiries@nigeriahcottawa.ca

  11. EvaSays

    3 years ago

    Hello Susan, If my passport expires March 22 2023 will i be able to renew it on Feb 22 2022? I know it's 13 months instead of 12 however i already have an appointment for my sons passport on feb 22 and i already purchased my flight ticket to Ottawa and wouldn't want to make he trip twice. I look forward to hearing back from you.

    1. Abu SusanSays

      3 years ago

      Yes, you can.

  12. NajimSays

    3 years ago

    Hello, it’s been 3 days since this post about tracking our passport I dropped off my passport on the 13th of January and I still can’t track it

    1. Abu SusanSays

      3 years ago

      Send your details to generalinquiries@nigeriahcottawa.ca

  13. IghoSays

    3 years ago

    When is the passport intervention happening in Calgary please?

    1. Abu SusanSays

      3 years ago

      Keep following our news update to see the tentative schedule for the second phase of the intervention exercise.

  14. TayoSays

    3 years ago

    Hi there, Please how long will it take to get a renewed passport back after the information capture at your office. Will be coming to Ottawa from Edmonton on the 24th February. what is the approximate time i should be expecting to get my renewed passport delivered. Need to travel End of March internationally. Please kindly advise.. Thank you

    1. Abu SusanSays

      3 years ago

      It take 4-6weeks to process.

  15. FolarinSays

    3 years ago

    Hi Susan, Thank you for all that you do. My passport renewal appointment is scheduled for 9:30am February 21, 2022; but just found out there may be a Statutory holiday in some parts of Canada. I am coming from Alberta so can you pls confirm whether your office opens or not. Cheers!

    1. Abu SusanSays

      3 years ago

      Thank you, Folarin, Please, pick a new date.

  16. NickySays

    3 years ago

    Hi Susan .. How much is the money order and how can I address it? I'm confused about it.

    1. Abu SusanSays

      3 years ago

      50 CAD payable to the Nigeria High Commission, Ottawa.

  17. BolaSays

    3 years ago

    Hello Susan, how are you doing? I will be coming in on March 3rd for my passport renewal from Winnipeg, I would need my passport to take my flight back so I'm wondering if the same day service will be available around that time? Thank you!

    1. Abu SusanSays

      3 years ago

      I am doing well, Bola. Thanks for asking. Same day service is subject to the availability of booklets, and I can't tell if booklets will be available or not. But we have an option. You can take your old passport back after your biometric exercise. Then, when you get back to Winnipeg, please mail it to us with a cover note stating why you had to take it with you and the day you came to Ottawa for capture.

      1. BolaSays

        3 years ago

        Hello Susan, Thank you for your reply! I have another question. My appointment is on March 3rd but my flight to Winnipeg is on March 6th if there are no booklets available is it possible for me to drop off my old passport on that day (March 3rd) and come back on March 4th or 5th to get my renewed passport. Is that possible? Thank you!

        1. Abu SusanSays

          3 years ago

          Hello Bola, I do not have a yes or no answer for you. Pray, we have booklets on March 3rd and get your same day service money order ready.

  18. CharlesSays

    3 years ago

    Hi Susan, I just want to appreciate your patience, promptness and demonstrated professionalism in handling questions asked here. Thank you

  19. Jibril JIMOHSays

    3 years ago

    Hi Susan. I know these inquiries can be overwhelming, however, please respond to me. I have also sent emails to the High Commission after I was told on Jan 23rd that our passports will be mailed out the following week, but nothing. Again, my daughter and I had our biometric captured for passport renewal on the December 10th (2+ months ago) and still don't have our passports - tracking not activated on Canada Post. Please advise. Thank you

    1. Abu SusanSays

      3 years ago

      Hello Jibril, Did you drop your old passports at the Chancery after your capture exercise? I will check the system. You can also send us a direct message via our Instagram account.

  20. SomkeneSays

    3 years ago

    Hi, Please, how do I track our passports. We came for the renewal on February 7. Thanks for your time.

    1. Abu SusanSays

      3 years ago

      We have not started processing passports for your date. Your tracking number is on the slip you peeled off from the envelope.

      1. MaryamSays

        3 years ago

        Hi Susan, I am renewing my passport but it doesn’t expire for another year. But I am a student and I need to renew it for my post graduate permit. I wanted to know if I need to write a letter when I come in and what my letter should entail. I also wanted to know for the money does the $200 money order Include the fees for $50 administrative fees or are those two separate things. I also wanted to know does the $200 money order mean I get my passport the same day.

        1. Abu SusanSays

          3 years ago

          The answer to your first question is here on our website under news update. Unfortunately, many applicants do not bother to look at what we have on the latest news column. You can renew your passport a year before the expiry date. The Nigerian Immigration policy permits it if you live outside the country. The $200 money order is for the same day processing. It is different from the administrative money order of $50. Yes, you can get your passport the same day, but it is subject to the availability of booklets.

    2. Tee DanSays

      3 years ago

      Thank you NHC, I got my passport already even when the tracking numbers keeps displaying not found...seems it's been at my post for over a week cos it's wet, but all is fine..thanks for your service

      1. Abu SusanSays

        3 years ago

        Thank you for getting back to us.

  21. TayoSays

    3 years ago

    Hi Susan, Thanks for all your responses. I have two important questions to ask; 1; Can i go back with my old passport when i come to capture end of February? it still has until May 2022 for validity to lapse. 2; Since the new passport might take some time prior to delivery, can i still travel internationally with my old passport prior to its expiry. I do not require any visa for the trip, just the passport validity. Can i still travel and return within the validity period?

  22. TayoSays

    3 years ago

    Hi Susan, Thanks for all your responses. I have two important questions to ask; 1; Can i go back with my old passport when i come to capture end of February? it still has until May 2022 for validity to lapse. 2; Since the new passport might take some time prior to delivery, can i still travel internationally with my old passport prior to its expiry. I do not require any visa for the trip, just the passport validity.

    1. Abu SusanSays

      3 years ago

      Hello Tayo, Yes, you can go with it; however, send the passport back to us when you see an update about those who came to renew at the end of February on our website or social media platforms. If we do not receive your old passport, we can not mail your new passport. Also, remember to add a cover note when sending it back to us. State the date you came to capture in Ottawa.

  23. Bisola BalogunSays

    3 years ago

    Hi, I came in for my passport renewal about a month ago and I have not received any update or tracking number . Thank you .

    1. Abu SusanSays

      3 years ago

      Send us a DM on our Instagram page.

  24. TaraSays

    3 years ago

    Hi Susan, I want to clarify. We booked a passport renewal appointment through the website and it let us select up to 2:30 pm, so we selected 2:10 pm. However, on the website is also says the passport renewal hours are 9:30 to 12:30. Should we make sure to show up before 12:30, even though our appointment time is 2:10 pm? We are also hoping to pay for the same-day passport option, are there usually lots of booklets available? Thanks for your time.

  25. SegunSays

    3 years ago

    Hi Susan, my bank was out of money order, so i was issued a bank draft instead. hope that is okay.

    1. Abu SusanSays

      3 years ago

      Hi Segun, Please, get a money order from the post office.

  26. IvySays

    2 years ago

    Hello Susan, My passport is neither lost nor stolen but with immigration. I've tried reaching them to no avail so my last rsort is getting a new one. Although i do have a copy of my biodata. Is it possible to apply for a renewal? It is alid until March 2023. Thanks a lot

    1. Abu SusanSays

      2 years ago

      Unfortunately, we can not produce a new passport for you until you provide the copy with Immigration.

  27. JudeSays

    2 years ago

    Hi Susan, I came down to Ottawa from Toronto for my passport renewal on the 5th of May, 2022, how soon can I expect to receive it in the mail? Also, is it possible for me to have it expedited in anyway? I ask this because I believe the IRCC will request for me to submit my passport any moment from now, and I am afraid if I don't have it, I don't know what the outcome will be. Please help! :( Thanks, Jude

    1. Abu SusanSays

      2 years ago

      Track your document.

  28. Victor EtifitSays

    2 years ago

    Dear Susan, I have a few questions about passport renewal. Number 1: My passport will expire in August 2023, can I begin the renewal process in August 2022? Number 2: Is the validity of passport issued in Ottawa Canada 10 years? Thanking you as await your response.

    1. Abu SusanSays

      2 years ago

      1. Yes, you can start now 2. The 10 year validity passport is yet to start in Ottawa.

Comments are closed.