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UPDATE FROM THE PASSPORT UNIT

March 24, 2022BY Abu Susan

UPDATE CONCERNING PASSPORT PROCESSING

Please be informed that the Nigeria High Commission,Ottawa

has mailed out Passports for applicants

who came in from January 28th-February 2nd.

Start tracking the movement of your package from March 25th.

We will keep the production going and keep

you informed.

NIGERIA HIGH COMMISSION, OTTAWA

66 thoughts on “UPDATE FROM THE PASSPORT UNIT
  1. KayodeSays

    2 years ago

    when are they coming to Saskatchewan?please

    1. TolaSays

      2 years ago

      Yes please, when are you gracious Nigerians coming to ask? I am a student and my passport expires in August. I need to apply for an extension of my study permit. Should I wait for intervention or come over, please? Many thanks.

  2. TeetoSays

    2 years ago

    Hi, If those that applied last week in January are just going to receive their passport this week, when should we that applied Feb 17 expect ours?

    1. Abu SusanSays

      2 years ago

      Keep reading the updates to know when yours would be ready.

      1. AmakaSays

        2 years ago

        Hi i have applied for a passport renewal for change of name due to marriage. I have all the documents listed on the website. I just want to confirm that it is $150 money order and express canada post envelope with 2 passport pictures, please what size is the passport picture ? And do you think I should wait for the intervention to Saskatchewan. And how long does it take for the passport to be mailed out?

        1. Abu SusanSays

          2 years ago

          Change of name via marriage takes up to two-three months to process. This is because it is done in Abuja, not Ottawa. We send the documents to Abuja. Yes, it is $150 money order. And yes to all other inquiries apart from waiting for the intervention. Please, if you need to renew urgently, come to Ottawa.

      2. BenSays

        2 years ago

        This is pretty sad. I remember when it was possible to pick up my passport same day I submitted my application (2017). What went wrong? We are capable of doing better, let's do better. We are strong and smart people. Let's bring it to bare from top to bottom. We can do this!

  3. JoySays

    2 years ago

    Hello, please does this mean that booklets are available again? I was at the commission March 18th and did my capturing, can I come back for the same day service passport renewal?

    1. Abu SusanSays

      2 years ago

      We do not have same day service.

  4. KaySays

    2 years ago

    Hello please i came for biometrics on Feb 25th and i emailed already cause my stay here is at stake if I don’t get the passport anytime soon and I’ve tried calling but no response

    1. Abu SusanSays

      2 years ago

      Everybody seems to need it urgently. So we will mail your batch when we print them.

  5. ROMEOSays

    2 years ago

    Please, when can we expect further passport mail-outs ? I'm in urgent need of my passport

    1. Abu SusanSays

      2 years ago

      We are producing chronologically and will post updates here accordingly.

      1. TanyaSays

        2 years ago

        Hello Susan, My kids had their appointment on Jan 28 and I have been tracking sine 25th as instructed but the tracking number doesn't bring up any result. I have called Canada Post and they said if it is not showing up, it means they have not received it. I am abit worried. Can you help please.

        1. Abu SusanSays

          2 years ago

          Send their details and the message to generalinquiries@nigeriahcottawa.ca or DM our instagram page

  6. DayoSays

    2 years ago

    Hi, Can I travel as a Nigerian to Nigeria with expired passport provided my Canadian passport is valid? Kindly advise

    1. Abu SusanSays

      2 years ago

      You can, but some airlines may not approve your trip, so we advice you apply for an Emergency Travel Certificate to go and return with your Canadian passport. Check the website for details of the requirement for ETC.

  7. AdeSays

    2 years ago

    Hello Susan, Thank you for your feedbacks. Please what is the best way to contact the embassy to request for my I submitted passport during the biometrics capture on March 1st. I need it back urgently to travel for work early in April. Please help, as this is very urgent and can't risk to miss the work trip Thank you.

    1. Abu SusanSays

      2 years ago

      Send a DM to our Instagram page with your information or email generalinquiries@nigeriahcottawa.ca

  8. NinzSays

    2 years ago

    Hello, My question is a little weird. On the email sent for confirmation it says to print out a letter of invitation, What letter would that be Please. Also it says to print out an Acknowledgment slip. I am not sure where to find those two as I didn't receive any attachments with those names. Any clarity you can provide will be highly appreciated.

    1. Abu SusanSays

      2 years ago

      Did you get your date of appointment from the Nigeria High Commission's website? The letter you got after you picked your date is your letter of invitation/appointment. Acknowledgment slip is the document you print out after paying to innovate 1pay (immigration site)

  9. ADEREMI AlagbeSays

    2 years ago

    The high commission should send out email and tracking number to individuals, many did not know their tracking number. I think better service can be render by informing individuals. This your general statement that people from 25 January to Feb 2, should track, people that came before then are yet to receive their passport, have you posted it or not, one is not sure. A person have issues with finger printing, and another person have to travel back with the old passport and when she got back to her base; reposted back to the high commission..Both are yet to receive the new passport and in ur embassy January 21st Please passport issue shouldn’t be generalized, send out email to individuals that you have posted their passport back and the tracking number. People paid for this service apart from cost of the passport. Thank you.

    1. Abu SusanSays

      2 years ago

      Thanks. 1. It is the applicants duty to copy their tracking numbers from the envelope before dropping it. 2. Many applicants do not bother to read all the news updates on the website or emails we send to them after capture. Some of the issues you raised are in some of the news updates. 3. Because people do not bother to read what we post on the website, we have made our social media handles active. 4. Our Media Associate goes to the waiting room regularly to use word of mouth to communicate the same information. 5. When people have finger print issues, we call them or send emails. I think we are trying.

      1. VictorSays

        2 years ago

        Thank you Abu. I just want to report that I did not receive any email after capture as you indicated on item 2. I even had no idea there is anything like that. My capture was on Tuesday March 1. Thank you.

        1. Abu SusanSays

          2 years ago

          Hi Victor, That was an error from me. I meant the email you got after scheduling your appointment on the Calendar. Sorry about that.

  10. EkundayoSays

    2 years ago

    I came for my passport renewal on January 28th , I received my passport on 25th March. Kudos to the Commission and Staffs .Great Job. But let there be an awareness that people need to drop their old passport, this information wasn’t disposed to me. Aside this , everything was great and well coordinated. Great job . God continue to bless Nigeria and Nigerians.

    1. Abu SusanSays

      2 years ago

      Thank you.

  11. AndySays

    2 years ago

    Hi Susan, I do need your help as the post office says there is a character limit to the payee name of the money order and will not be able to include “Ottawa” to the Nigerian High Commission name as Payee. Will is be okay to make the money order payable to “Nigerian High Commission” without inclusion of Ottawa? Also as bags and cell phones are not allowed into the high commission, is there a storage where we can keep this?

    1. Abu SusanSays

      2 years ago

      Yes to all your questions.

  12. OlaSays

    2 years ago

    Hi, I already made payment for an appointment in April. But now I want to pay for expedited service for that same date. How do I go about it, please? Thanks

    1. Abu SusanSays

      2 years ago

      Same day service is not available.

  13. OgonnayaSays

    2 years ago

    Hi Susan, please any update on the next intervention? We are expecting Regina (Saskatchewan) to be one of the next based on what the Nigerian high commissioner said in his last video. Please any plans for that yet?

    1. Abu SusanSays

      2 years ago

      Not yet, We will post it here when we are ready.

  14. KehindeSays

    2 years ago

    Hello Are you guys ever coming to Winnipeg soon? A-lot of people need their passports renewed but the financial constraints to go to Ottawa wont let us.

    1. Abu SusanSays

      2 years ago

      Not any time soon. We came to Winnipeg last year. We are trying to reach other provinces we could not visit last year first. Equity is important to us.

  15. Concerned NigerianSays

    2 years ago

    We really need to change as Nigerians. It's very sad that our rights as citizens of the country would be delayed indefinitely, even in Canada. The reason? Ordinary Booklets for printing! I guess the ugly Nigerian Factor will always follow us everywhere we go! It is really really sad!

    1. Abu SusanSays

      2 years ago

      Booklets come from Nigeria, not Ottawa. Please, kindly send your message to the Nigeria Immigration Service.

    2. Abi BensonSays

      2 years ago

      Hello Susan, Doing a good job of keeping Nigerians in Canada informed of status of their applications. Hello Nigerians...; to avoid overloading the procurement process, if you need your docs really urgently, pay for same day or expedited service. However, if you did not pay for same day, don't ask for it urgently..wait for 4 to 6 weeks. We're in Canada you know, let's drop that Nigerian pressure tactics, it just gives headache and Jam the system. If you've been coming to the embassy over the last 20 years, you'd realize these batch are way more responsive than those from "yester years", so let us meet them half way. Thank you

      1. Abu SusanSays

        2 years ago

        Thank you Abi.

  16. AdeSays

    2 years ago

    I came for my biometrics for passport renewal March 17th and I just want to know how long before I get my passport back because I need to go for my mom’s burial and date has been set. Do you have any suggestions if the passport is not ready on time.

    1. Abu SusanSays

      2 years ago

      We are processing applications for February now.

  17. NgoziSays

    2 years ago

    Hi, I came for my passport since November 29th, they said they’ll send my application to Abuja for approval because my fingerprints were not showing.. Till date, I have no news about the status of my passport. I have written multiple emails, no one answers the phone when I call and no call backs when I leave messages. I want to know if my passport will ever be renewed, if yes, how much more time do I need to wait and if no, what options do I have?

    1. Abu SusanSays

      2 years ago

      Send us an email with your details or send a DM to our Instagram page.

  18. OluwaseyiSays

    2 years ago

    Good Afternoon, I came on the 16th of March but I have misplaced my tracking number which I got on the day I came for my capturing. Please can you advice me on what to do. Thank you.

  19. IyinoluwaSays

    2 years ago

    Hello, please I did my capturing since January 26, and I am yet to receive it. What’s going on?

    1. Abu SusanSays

      2 years ago

      I have no idea. We will find out. Send us an email or send a DM to our Instagram page.

  20. ComfortSays

    2 years ago

    Good day, how are you doing? I was at the embassy on February 8th to renew my passport. Please my passport expires in 3 weeks and my other documents expires the same day as my passport as well. I need to renew them as well, but I can't because I need the passport. I'm so worried about it. When can I expect the passport, would I get it before the 3 weeks ends? What should I do to avoid any problem? Please I'll need your advice. Thank you.

    1. Abu SusanSays

      2 years ago

      Hello Comfort, I am doing well. Thanks for asking. Check our latest news update. Your passport should get to you by Friday or Monday next week.

  21. VivSays

    2 years ago

    Are the batch for Feb 25 yet to be sent out?

    1. Abu SusanSays

      2 years ago

      No

  22. ChiSays

    2 years ago

    Hello dear, Please, I came on the 16th of March for capturing. Please, when do I expect my passport? I urgently need it before the 1st of May 2022, so I do not get chased away from Canada. Please, help me out. Thank you.

    1. Abu SusanSays

      2 years ago

      Hopefully it should get to you before 1ST May

      1. ChiSays

        2 years ago

        Thank you Susan. I'll keep my fingers crossed!

  23. IyinoluwaSays

    2 years ago

    Good morning, please when should I expect to get my passport. I captured January 26, and I’m yet to receive it.

    1. Abu SusanSays

      2 years ago

      Perhaps there is a problem. We are producing for February now. Send us an email @generalinquiries@nigeriahcottawa.ca or DM us via instagram

  24. OluwaseyiSays

    2 years ago

    Good Afternoon, thanks for all your responses to the questions asked. I checked but didn't see a similar question to mine. I came on the 16th of March but I have misplaced my tracking number which I got on the day I came for my capturing. Please is it possible to retrieve it for me from the envelope before my batch is mailed out. Thank you.

  25. GbengaSays

    2 years ago

    Hi Susan, My family and i, book an appointment to renew our passports and paid in full, but unfortunately, due to circumstances beyond our control we could not make the appointment. I am trying to reschedule our appointment but i cannot find any link the will allow me to do this, like you stated on your page. can you kindly help me out please? Thanks

    1. Abu SusanSays

      2 years ago

      Check the site innovate1pay

  26. ArleneSays

    2 years ago

    Hi Susan, Is it possible to come for an appointment on an earlier date if my passport is expiring before the next available appointment date and I won't be able to fly to ottawa with an expired passport? Thank you!

    1. Abu SusanSays

      2 years ago

      Please send an email to generealinquiries@nigeriahcottawa.ca

  27. SallySays

    1 year ago

    Hello, I would like to renew my passport about a year before it actually expires, is this possible. Thank you

    1. Abu SusanSays

      1 year ago

      Yes, and this information is here on our website. Always go through the latest news for information and news from the High Commission.

  28. IkeSays

    1 year ago

    The passports of all members of my family have expired. I want to ask if all of us must be present at the High Commission, Ottawa office for the passport renewal or can it renewed without all of us coming to Ottawa? Is there an E-passport Intervention coming up soon in Alberta province? Thank you.

    1. Abu SusanSays

      1 year ago

      You must all come to Ottawa for your biometric capture. Passport Intervention is currently on hold due to the lack of booklets.

  29. UcheSays

    1 year ago

    hello, turst this meet you well.I am renewing my passport for the first time and it expires Auguest 2023. My student permit expires March 2023. How do i go about renewing my passport. What documents do i need to present.

    1. Abu SusanSays

      1 year ago

      Always check the website first. We have all you need to know about renewal on the website. Go to the homepage and click on the menu to apply.

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