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UPDATE FROM THE PASSPORT UNIT.

July 31, 2022BY Abu Susan

Please, be informed that the Nigeria High Commission has mailed out passports for applicants who came to the High Commission on June 6th, 7th, 8th, 9th, 10th, 13th, 14th, 15th, 16th, 17th, 20th, 21st, 22nd, 23rd, and June 24, 2022. Start tracking the movement of your document from Wednesday, August 3, 2022. We will keep the production going and keep you informed.
NIGERIA HIGH COMMISSION, OTTAWA
JULY 31, 2022

55 thoughts on “UPDATE FROM THE PASSPORT UNIT.
  1. Olufemi AdedejiSays

    3 years ago

    Please I have a journey to make to Nigeria first week of September. I pray the commission to please help me process mine as quickly as possible. I was at the commission for capturing on July 18, 2022. 🙏.

    1. Abu SusanSays

      3 years ago

      We do not have a priority list at the moment.

  2. Joseph Ehimen AKHERESays

    3 years ago

    New passport renewal capturing done on the 21st April 2022. I travelled back with the old passport to edmonton because I had no other means of ID to travel. I was asked to mailed it back to your office, which I did on April 24th and was tracked down and received in your office on April 26th as per Canada post tracking no 573719182 CA. My OLD international passport number A 08182738 thereafter despatched as instructed to the Nigeria High Commission on April 26th, 2022 via Xpresspost mw 573719182 CA which was confirmed delivered to your office on April 26th, 2022. Passport renewal capturing done over 4 months (April 21st ) hasn't been treated as at August 2nd, traveling from edmonton to Ottawa was an extra costs (airfare & hotel bills) for me. I need a valid ID for my continued stay in Canada and I need to return back to Nigeria, having missed several flights. As a Nigerian I have done the needful and should be fairly treated, having paid the necessary costs for the passport renewal. Thank you. Joseph AKHERE Ehimen

  3. EmmanuelSays

    3 years ago

    Please what about those that did on the 3rd June 2022. I didn’t see where it was stated that it has been mailed out. I did mine on the 3rd June 2022.

    1. Abu SusanSays

      3 years ago

      Track your document

  4. John Chukwuemeka NwokoroSays

    3 years ago

    I applied for my passport on April 16th, 2022 when the Nigerian high commision came to St.John's Newfoundland and I still have not received my passport. I have tracked the prepaid canada postage several times but there's no information on Canada post, as it hasn't been shipped. I would like to know what is going on, as the people i applied with on the same day from here in St. John's have all received their passport but i haven't. I also urgently need my passport. I have tried calling the nigerian high commission severally but it keeps going to voicemail and no one is answering. My application ID is 18772629. Can someone pls advise on the status of my application. Thank you.

    1. Abu SusanSays

      3 years ago

      Where is your old passport?

      1. John Chukwuemeka NwokoroSays

        3 years ago

        It was put in the prepaid envelope and dropped on the day of the passport intervention. I don't have it with me.

  5. Ibrahim RufaiSays

    3 years ago

    Hi . I came for capturing on may 30th 2022 and on the post it said passport has been mail out on July 29th and we should start tracking by August 2nd . Have been trying to track PG629347901CA and still show nothing can be found .

    1. Abu SusanSays

      3 years ago

      Where is your old passport?

      1. Ibrahim RufaiSays

        3 years ago

        The old passport is in the prepaid envelope

        1. Abu SusanSays

          3 years ago

          Okay, I will follow up on Monday.

      2. Ibrahim RufaiSays

        3 years ago

        My old passport is in the prepaid envelope i never take it .

  6. Joseph Ehimen AKHERESays

    3 years ago

    Please, what about my passports renewal capturing on April 21st? Four (4) months after, still don't have useful information about whereabouts of my passports. Madam Susan, should kindly let me know what happened, I have chatted the same issue via Instagram with no concrete status. Somebody should investigate and respond to enable me travel. Joseph Ehimen AKHERE A 08182738 (Old passport )

  7. Joseph Ehimen AKHERESays

    3 years ago

    Susan, please respond to my messages. Since April 21st, my passports are not treated despite the reminders. Why is my own left out without any reason? How long do I keep waiting? I need a valid ID to travel.

  8. SamuelSays

    3 years ago

    I paid for passport renewal for my family of five. I clicked on the link on the acknowledgment slip to schedule appointment and it was seamless. I received a confirmation of appointment. However, I read on this page that the appointment scheduled via that platform is Invalid that only appointment scheduled on the mission's page will be honoured. I tried to schedule appointment on the mission page via https://nigeriahcottawa.ca/schedule-appointment/ but the page rolls endlessly after entering my details and I clicked on "Confirm". I have searched all the site and I can't seem to find other way to schedule appointment. Kindly direct me to the right place and steps to follow. Thank you.

    1. Abu SusanSays

      3 years ago

      Where did you read that the appointment is invalid? What we said is that we prefer you pick a date from our calendar here. Because we have a maximum capacity on our page. You may end up picking a date from the Immigration site while we may be fully booked on that day.

  9. Akugbe Allen EroSays

    3 years ago

    How does one track their document without a tracking number?? I did not get an email with a tracking number

    1. Abu SusanSays

      3 years ago

      The number is on your Xpress envelope. You were supposed to copy it out or peel off the outer cover. You have to wait until you receive your passport in the mail if you do not have it

  10. Joseph Ehimen AKHERESays

    3 years ago

    Good morning.Susan. Please, I need you to respond to my passport renewal. I did the capturing on April 21st and yet to receive the old and new passports to travel back to Nigeria. The older passport no is: A 573719182 thereafter despatched April 26th and received at your embassy on April 27th at 8.49am (Canada post tracking number 573719182 CA). Help me out with the overdelayed production Thank you.

  11. AbidemiSays

    3 years ago

    Hi and thanks for the update . I had my capturing done on the 17th of June and i have tried tracking but keep getting this Response " We didn’t find an item associated with this number" What do i do please

    1. Abu SusanSays

      3 years ago

      Give it time. By the way, did you leave your old passport with the Mission?

  12. Christian AsuelimenSays

    3 years ago

    Hi, I did mine June 24th but I whenever I try tracking my Xpresspost, i often receive no response. More like it hasn’t been mailed. My friends who we went together on the same day have either received their passports or they get updated responses whenever they track their mails. What could be wrong with mine? Can you please respond to this. Thanks Christian A

    1. Abu SusanSays

      3 years ago

      Where is your old passport?

      1. Christian AsuelimenSays

        3 years ago

        I left it behind in the xpresspost envelope

        1. Abu SusanSays

          3 years ago

          Okay, I will check for it on Monday.

    2. OkorieSays

      3 years ago

      Same experience here. I did my capturing on June 17th and left the old passport in the return envelope as advised. @Susan, Kindly check for OKORIE NWACHUKU EZE

  13. OkorieSays

    3 years ago

    Hi Susan, I captured on the 17th of June, meaning that my passports are supposedly amongst this batch. However, as today the status of the shipment is still not found when I track. What could be the challenge, please? Okorie

    1. OkorieSays

      3 years ago

      Current tracking status shows that my parcel is already delivered to an unknown person and address. Please, what is happening here? Which address did you guys mail my passports to?

      1. OkorieSays

        3 years ago

        I tracked my passports which happened to be among the batch updated as mailed out on July 31st; surprisingly, it showed that Canada post was struggling to deliver the parcel within Maple Ridge, BC. I became instantly worried because I did not know the relationship between SURREY and Maple Ridge; it looked too expensive for a mistake. Since yesterday, I have made relentless efforts to re-route delivery to the correct address I supplied to Nigeria High Commission in Ottawa. Unfortunately, I just received a delivery email from Canada post. To where and to whom? I don't know! Please, where did you mail my old and renewed passports to? And what next? OKORIE NWACHUKU EZE (Captured on June 17th) Tracking ID: MW 573 225 621 CA Passport Number: A50524117

  14. Christian AsuelimenSays

    3 years ago

    @Abususan Have you been able to help me check. My capture date was June 24, my display name is the same on my document, Xpresspost PG 638 004 768 CA. Thanks

  15. Hello, I came for passport renewal June 7th and I left my old passport in the xpress post.The tracking number is saying item not found more like you guys haven’t sent it.Please what is going on? My full name is Rosemond Ebegba

    1. Abu SusanSays

      2 years ago

      Call the office with the number on the website.

  16. Christian ASays

    3 years ago

    @Abususan can you please provide an update as regards to my passport status? There's no way to reach the High Commission except this medium for now. Thanks

    1. Abu SusanSays

      2 years ago

      And how can I do that without your full name and application details? Please send them to us privately on our Instagram account through direct message.

  17. Christian AsuelimenSays

    2 years ago

    Can someone please provide me an update!!!! If there’s anything that requires my attention, let me know. There’s no phone number to call, nobody replies messages!!! It’s been two weeks ago that my friends received their passports and we submitted and captured on the same day. It’s not nice and fair to ignore Nigeria citizens whose only problem was to apply to renew their expired passport! It’s not fair!!!!

  18. OluSays

    2 years ago

    Hi Susan, Trust you are doing great! Please I need to legalize a police character certificate obtained from Lagos, Nigeria recently. I only got to know recently and through your website that I need to verify the police character certificate from Min of Foreign Affairs, Abuja before I can legalize at the Nigeria High Commission, Ottawa. This is the first time I am legalizing a document in Canada and not aware of this requirement. Please how can you assist with this?

  19. Dee OfiliSays

    2 years ago

    Hi Susan, I captured in mid-July and I am moving from the return address I had put on the envelope. Please how do I change it?

    1. Abu SusanSays

      2 years ago

      Send us your new address

  20. Simon SalakoSays

    2 years ago

    Hi, I would like to know if the Commission is issuing 10 years validity passport now?

    1. Abu SusanSays

      2 years ago

      No we are not.

  21. Victoria LazarusSays

    2 years ago

    Good morning, First of all thank you for the good work and the hard work all of you put to make sure the large Nigerian community in Canada have their passport and other needs met. I came for my son's passport June 17th. I have continued to track the passport with the tracking number up till today, 15 September, 2022 but it continues to say "We didn't find an item associated with this number. Kindly advise what I can do in this situation, please. It has become very urgent.

    1. Abu SusanSays

      2 years ago

      Please send us your son's full details and application details to us via direct message on our Instagram account @nigeriahighcommissionottawa.

  22. ClintonSays

    2 years ago

    Clinton. I want to sincerely appreciate the Nigeria High Commission Ottawa, for doing a great job. I was captured on June 20th, 2022 and my passport was delivered to my doorstep on August 4th, 2022. I was highly impressed by the way I was attended to. kudos to Mr. Ajayi Pual for your support. The coordination of staff was top-notch. God bless the Commissioner and the entire staff of the Nigeria High Commission Ottawa.

    1. Abu SusanSays

      2 years ago

      Thank you, Clinton.

  23. OnyinyeSays

    2 years ago

    I have called and sent emails to no avail so this is my last option. My passport was returned back to the chancery and is stuck in your post office. can someone please resend it to me, I will pay whatever charge Canada post requires. please someone reply my email!!

    1. Abu SusanSays

      2 years ago

      Send your full details to us via direct message on our Instagram page on Tuesday. We cannot use what you posted here to check.

  24. OluwafunminiyiSays

    2 years ago

    Edit Hello, please I went for my appointment to renew my passport on the 16th of September. I'm an international student and my study permit expires on the 12th of this month. Is it possible for me to get my passport back before then. I already wrote an email to generalinquiries@nigeriahcottawa.ca but all I got was an automatic reply. Please, I would appreciate your help.

    1. Abu SusanSays

      2 years ago

      We do not have booklets at the moment. We will resume printing as soon as we get them from Abuja next week.

  25. NnekaSays

    2 years ago

    Hi, Can you please update me on that status of my passport application that me and my daughter came in for on Sep. 14, 2022 . My name is Nneka. This is urgent as we are travelling in December. Thank you so much!

    1. Abu SusanSays

      2 years ago

      Hello Nneka, Your passports are not ready. We do not have booklets at the moment. Hopefully next week.

  26. KolaSays

    2 years ago

    Hi Susan, I would like to know if the same-day or some kind of expedited service is still available at the consulate for passport renewal. I have a research trip from school in January. I have an appointment for November 30 at the consulate.

    1. Abu SusanSays

      2 years ago

      Unfortunately, same day service is currently not available.

  27. AderinsolaSays

    2 years ago

    Hello good morning, I came for a renewal September 6th and I am yet to get my passport. Everytime I try to track it says the Tracking isn’t identified. Please do advice on what to do.

    1. Abu SusanSays

      2 years ago

      Booklets are not available at the moment. That is why there is a delay. Read our latest update on the homepage

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