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UPDATE FROM THE PASSPORT UNIT

August 4, 2022BY Abu Susan

Please, be informed that the Nigeria High Commission has mailed out passports for applicants who came to the High Commission on June 27th, 28th, 29th, 30, July 1, 4th and 5th, 2022. Start tracking the movement of your document from Saturday, August 8, 2022. We will keep the production going and keep you informed.

NIGERIA HIGH COMMISSION, OTTAWA

August 4, 2022

56 thoughts on “UPDATE FROM THE PASSPORT UNIT
  1. David AmegorSays

    2 years ago

    Passport received. Thanks

    1. Abu SusanSays

      2 years ago

      Great

      1. EmemSays

        2 years ago

        Please can you tell me what to write as reciepent for the money order?

      2. Ibrahim RufaiSays

        2 years ago

        Hi have sendt u messages and even sent a dm but no reply . Am still waiting to receive my passport and here is the tracking number PG629347901CA. My name is Ibrahim Rufai . I came for capture may 30th for passport renewal and my old passport is in the envelope that i submitted at the embassy .

    2. Enolen Lucky OsaghaeSays

      2 years ago

      Is passport booklet available I wanted to come in for capturing I base in Calgary Alberta thanks I needed information on that thanks

      1. Abu SusanSays

        2 years ago

        Same day service is not available.

  2. JohnSays

    2 years ago

    I came with my wife and captured April 28th 2022, since there was no booklet, we requested for our submitted passports to enable us travel back to Nigeria. Now we are in Nigeria with our passports. The passports for April 28th had been produced, we try tacking ours but the results kept saying "No information about your package." Please kindly mail our passports with the submitted addressed envelope.

    1. Abu SusanSays

      2 years ago

      The delay in mailing the new copies is because you are still with the old copies. We need you to send in the old copies for cancellation before we can mail both old and new copies back to you. As long as you hold on to the old copies, the new copies will not be mailed to your address.

      1. RosemondEbegbaSays

        2 years ago

        What of people that left their old passports at the high commission what's causing the delay in getting their new passports sent to them?

        1. Abu SusanSays

          2 years ago

          Several issues. It depends on when you came in. And lately, we have been having problems with the wrong mailing addresses from applicants. When that happens, it's always a challenge between applicants, the post office and the Mission.

          1. Rosemond EbegbaSays

            2 years ago

            I haven’t recieved mine yet despite the fact that my mailing address is correct and I have an urgent application on CIC that needs my new passport.My address seems correct so far on my tracking details but here it is again 109-4 Greentree Court,York,Ontario(M6M2A5).My full name is Rosemond Oghenefejiro Ebegba and my tracking is PG636895276CA.Please Susan look into this for me,I came for capturing on the 7th of June.

          2. Abu SusanSays

            2 years ago

            Where is your old passport?

  3. EmemSays

    2 years ago

    Please can you tell me what to write as reciepent for the money order? What should I write to make it out to?

    1. KolawoleSays

      2 years ago

      This is on their website. https://nigeriahcottawa.ca/e-passport/ Administrative fee of $50cad in Money Order payable to the Nigeria High Commission

  4. Imoleayo Maku-tundeSays

    2 years ago

    Hi, please I tracked my passport delivery and it says is being returned back to the sender. What needs to be done now? please.

    1. Abu SusanSays

      2 years ago

      They usually return it to the nearest post office to the Mission. It means there was a mistake on the address you wrote on the envelope. Call Canada post for the full details and get back to us.

  5. Chima N.Says

    2 years ago

    Hi, I was at the Nigerian High Commission in Ottawa on June 10, 2022 to have my International Passport Renewed. I have not received my passport and its also not on Canada post tracking as I have checked multiple times using the tracking number on my Canada post slip. Please I am contacting the high commission because I had the same appointment date with some friends and they have all received their new passports., while I have not received mine

    1. Abu SusanSays

      2 years ago

      We can only follow up if we have your full name and application details.

  6. Chioma OsisioguSays

    2 years ago

    Hello, my name is chioma osisiogu. I had done my photo capturing and fingerprint on April 16th in St.John's ,NL because the Nigerian High Commission came to St.John's. I am yet to receive my new and old passport, and my tracking number says it cannot be found. MW568753308CA is my tracking number. Please I would like to inquire if my passports have already been shipped or is yet to be shipped, because all the other people that did the capturing with me on the same day have all gotten their passports. Thank you

    1. Abu SusanSays

      2 years ago

      We will concentrate on the backlog from the Interventions from the Atlantic Region this week. We will check for you.

      1. Fatiah OyarevuegbeSays

        2 years ago

        Hi Susan, I and my baby came for capturing at the embassy on July 5 2022 for data change via marriage and new passport application respectively. However, I have been tracking our package and the Canada post website says items not found. Can you kindly look into the status of our application for me. Oyarevuegbe Kareem and Oyarevuegbe Oluwayemisi Fatiah Tracking number is PG638162199CA. Thank you

        1. Abu SusanSays

          2 years ago

          Change of name is done in Abuja. It takes up to 4-5months to get approval. Your baby's passport must be ready but if you used the same envelope, we can't mail untill yours is ready.

  7. John Chukwuemeka NwokoroSays

    2 years ago

    I applied for my passport on April 16th, 2022 when the Nigerian high commision came to St.John's Newfoundland and I still have not received my passport. I have tracked the prepaid canada postage several times but there's no information on Canada post, as it hasn't been shipped. I would like to know what is going on, as the people i applied with on the same day from here in St. John's have all received their passport but i haven't. My old passport was but into the prepaid envelope and i don't have it with me. I urgently need my passport. I have tried calling the nigerian high commission severally but it keeps going to voicemail and no one is answering. My application ID is 18772629. Pls advise on the status of my application. Thank you.

    1. John Chukwuemeka NwokoroSays

      2 years ago

      pls kindly help me look into why the delay. I am getting very concerned.

  8. ChinweSays

    2 years ago

    Please i live in Edmonton. I and my son is applying to renew our passport. Must i appear in ottawa with my son for photograph and biometrics? Please ottawa is too far for us. Does anyone know of a nearest city doing biometrics on behalf of ottawa consulate? Thank you

    1. Abu SusanSays

      2 years ago

      Well, Ottawa is the only location for now.

  9. TemitopeSays

    2 years ago

    Good evening. My mum completed her capturing on July 15 and was planning to travel back to Nigeria on August 10. We have been tracking the progress of the process , which was moving speedily for a while up until last week. Now her ticket has already been changed to August 15 because we are yet to receive an update . Do you know when applications completed on July 15 will be processed? it will help greatly ,to know if we need to call the airline again to change her flight ticket or if we should process an emergency travel certificate. Kindly assist. Thanks for your great work.

    1. Abu SusanSays

      2 years ago

      We are yet to get to July 15. Hopefully before next weekend.

  10. Passport received. Thanks

    1. Abu SusanSays

      2 years ago

      Thank you for getting back to us.

  11. Sakinah IbrahimSays

    2 years ago

    Good Day, please let me know if their is an intervention currently taking place in winnipeg. Also I finished my application and applied for an appointment which I got. I currently have the PDF file but I never got the email stating it. Just want to inquire about that error.

    1. Abu SusanSays

      2 years ago

      Intervention is currently on hold till further notice.

  12. TemitopeSays

    2 years ago

    Please can you provide an estimate of the time July 15 applications will be processed? Thanks.

    1. Abu SusanSays

      2 years ago

      Hopefully next weekend

      1. Chioma OsisioguSays

        2 years ago

        Hi, I left a comment under the name chioma osisiogu. I would appreciate it if I could get any information on my passport becuase my xpresspost tracking number keeps saying there is no such package, which means it is yet to be shipped. I need my new passport very urgently for my study permit. All the other applicants who did capturing with me on the 16 april,2022 have already gotten their passports 2-3 weeks ago. My application ID is 18744016 and my reference number is 1112721908. I submitted my application on 24 march 2022, and did photo capturing on 16 april 2022.

        1. Abu SusanSays

          2 years ago

          Where is your old passport? Send us a DM on Monday via Instagram @ nigeriahighcommissionottawa

          1. Rosemond EbegbaSays

            2 years ago

            Hello Susan I left my old passport in the prepaid xpress mail June 7th.Any update as to why my tracking is still saying item not found and no one is replying emails either.Can we get an update on this please?My full name is Rosemond Oghenefejiro Ebegba

          2. Ibrahim RufaiSays

            2 years ago

            Hi Susan , Once again my name is Ibrahim Olamilekan Rufai . 20 lacewood crescent brampton Ontario (L6S3K4) . Tracking number PG629347901CA. Old passport number that i submitted is A02193290 . I came to renew my passport on may 30th and still waiting to receive my new passport . Have sent dms , comments and emails but no reply . Do i have to drive to the embassy to come pick up my passport since no reply and i urgently need my passport .

          3. Chioma OsisioguSays

            2 years ago

            Hi, it is with the nigerian high commission. I have sent a DM on instagram, thank you.

  13. IfySays

    2 years ago

    So each person pays this $50 money order?

    1. Abu SusanSays

      2 years ago

      Yes

  14. Taiye DavidsonSays

    2 years ago

    Hello Susan, I want to say thank you guys for your swift renewal of my passport. But I am currently in a situation. I came for my passport renewal on Wed June 22, 2022. The address I put on my return envelope, I already moved before the passport was shipped. Now, sadly, the parcel couldn’t be located and both new tenants and Landlord deny receiving or seeing the parcel. I am currently trying to reapply for a replacement but there’s a section where I have to fill in the new passport number which I don’t have because the passport didn’t get to me. Please Susan what can I do about this? I would really appreciate your help on how to go about the replacement of my lost passport. My name is Taiye Davidson and my old passport no is A08345994 Thanks and God bless.

    1. Abu SusanSays

      2 years ago

      Sorry I just noticed your message. I will get back to you soon.

  15. Erhiga Abel OrhenomareSays

    2 years ago

    Hi Susan, Please I need your help. I came for my capture on the 27th of July, 2022. I mistakenly filled the wrong apartment number (208) on the self-addressed Canada post envelope I submitted. The right apartment number should be 205. I've tried to contact the occupants at 208 to no avail. And I've also tried to contact the customer service phone number but no success. Please can you help me correct the apartment number before mailing. The address should be: 205 - 10 San Romanoway, Toronto, ON Canada. M3N2Y2 Full name: ERHIGA ABEL ORHENOMARE Phone number: 6475421866 Tracking number: PG 628456600 CA Old Passport number: A08537487 I will truly appreciate your help with this please. Thank you very much.

    1. Abu SusanSays

      2 years ago

      We will follow up

  16. Godfrey SamuelSays

    2 years ago

    I have received my passport. Thanks

    1. Abu SusanSays

      2 years ago

      Thank you Godfrey

  17. John AmanaSays

    2 years ago

    My passport is expiring next year July. What is the right time to renew it?

    1. Abu SusanSays

      2 years ago

      Now. This information is here on the website but applicants do not like to read the news updates. All applicants in the Diaspora are eligible to apply for renewal a year to the expiry date.

      1. Chioma OsisioguSays

        2 years ago

        Hello again, my name is chioma osisiogu. My application ID is 18744016 and my reference number is 1112721908. I submitted my application on 23 march 2022 at 11:06pm, and did photo capturing on 16 april 2022 during the passport intervention that was held in st.john's NL. I urgently need to get any information on my passport becuase my xpresspost tracking number keeps saying there is no such package, which means it is yet to be shipped. I need my new passport very urgently for my study permit. All the other applicants who did capturing with me on the 16 april,2022 have already gotten their passports a month ago. It has been more than 3 months and I have been trying to contact your office but no one is responding. I just want to know if both of my passports are still with the office because I really really need my new passport for my study permit. I am already very concerned as no one is responding to my calls and want to know what is going on with my passports. Also, I am not with my old passport, the office is with it because I put it together with my documents in the xpresspost envelope.

  18. PeaceSays

    2 years ago

    Hi, please when next are you guys visiting Vancouver? Did you guys already visit in 2022?

    1. Abu SusanSays

      2 years ago

      Not anytime soon. Passport Intervention is on hold till further notice.

      1. Chioma OsisioguSays

        2 years ago

        Hello again, I had left another comment under the name chioma osisiogu 2 weeks ago. I had also left Dm messages on instagram and i was told I would be helped on the monday past, but it was a public holiday. I have been trying to call the office but it keeps going to voicemail. I have also sent two emails but no one replied to it. Pls my situation is very dire as I am required to be on a work term but I do not have my new passport to extend my study permit. I would really appreciate it if someone can get back to me as soon as possible with any information on my passport. My application ID is 18744016 and my reference number is 1112721908.

  19. Chinyelu AmangboSays

    2 years ago

    Nnamdi Amangbo and Chinyelu Amangbo visited the Passport Office on July 7, 2022 and our biometrics were taken. To date, we have neither received our passports nor being able to track with the tracking number. We sent an email over three weeks ago but have not received a response. Please help.

    1. Abu SusanSays

      2 years ago

      Noted. We will check

  20. Abu SusanSays

    2 years ago

    We will check on Tuesday

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