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Please, be informed that the Nigeria High Commission has mailed out passports for applicants who came to the High Commission on August 22nd and 23rd, 2022. We will keep the production going and keep you informed.
NIGERIA HIGH COMMISSION, OTTAWA
PraiseSays
Hello Abu Susan, I did my capturing on the 9th of August, which was supposedly sent out on August 30th. My Canada post tracking says it has not been sent. I contacted general inquiries like you suggested I do in our last conversation. But I just received a reply from the general inquiries saying August 9th applications has not been processed, which conflicts the update you provided. It’s been 3 weeks, what do I do?
Praise ASays
Hello Abu Susan, I did my capturing on the 9th of August, which was supposedly sent out on August 30th. My Canada post tracking says it has not been sent. I contacted general inquiries like you suggested I do in our last conversation. But I just received a reply from the general inquiries saying August 9th applications has not been processed, which conflicts the update you provided. It’s been 3 weeks, what do I do?
Abu SusanSays
Send a detail message with your full name and application ID to our Instagram page via direct message.
VictorSays
Hello Susan, We are yet to receive the passport of Didikiye David Ogbowu ( my Son) which was processed on 8th July 2022. Kindly confirm the status of the passport.
Abu SusanSays
Call the office or send a detailed message with his full name and application ID and Ref number to our Instagram page via direct message or call the office.
OlaSays
Hello madam Susan , I’m having similar problems and you called me last 2 weeks and you said you would call me back and you never did call back. Please madam, my job is at stake I have a training I need to travel for outside Canada,please kindly help please I’m begging you. I have been calling the embassy for 2 weeks nonstop no one is picking the calls
Abu SusanSays
Perhaps, someone else called you. Not Susan. Send your details and request to our Instagram page via direct message. Private details are not allowed on this forum.
OlaSays
Hello madam. I sent message to the Instagram account private message but I didn’t get any response yet please kindly help
OluwadamilolaSays
I processed on July 25th and am still yet to get an update on Canada Post tracking
Abu SusanSays
We just mailed out passports for your date. Start tracking by Monday.
MackSays
I keep calling to the embassy no one is picking up my calls for 2 weeks now I sent emails no one reply I commented you keep bringing down my comments. This is frustrating . When are we going to enjoy our mother land called Nigeria. All this embassy care about is your money not your value or struggle
Abu SusanSays
We do not bring down comments here please. And please do not insult us.
RosemondEbegbaSays
He did not lie.
TeeSays
Hello, This is regarding my child's (newborn at the time) passport issued in May (Halifax, NS passport intervention) and mailed out with the stamp "CANCELLED WITHOUT PREJUDICE." Abu Susan (on this platform) requested we send the passport back so it could be corrected. We have done so and ever since then, we haven't heard anything from your office. I have reached out through other means and no one has responded. Phone calls are not answered either. Please note that we have had to on many occasions, reschedule our planned travel. Once again, we have rescheduled to the second week of October and are hoping someone reaches out to us. We are desperate for a response. Thanks!
Abu SusanSays
Please, send a detailed message with the correct name to us via direct message on our instagram page @nigeriahighcommissionottawa.
OlaSays
I have sent you messages on Instagram no one seems to reply please I’m begging you please help
Abu SusanSays
You will get a response on Tuesday.
OlaSays
Tuesday is over still no response from you or the embassy why are you treating your citizens this way . This is unfair to be honest after I have begged and pleaded that my job is at stake, this is unacceptable,
Abu SusanSays
Ola, I was ill, please note that we are also human.
OlaSays
Hello Susan I’m sorry to hear that you’re ill, I understand and I wish you quick recovery. Get well soon Hope to get update soon
Abu SusanSays
Thank you, yes, you will hear from me soon.
OlaSays
I hope you will get back to me as you’ve promised
VictorSays
Hi, I (Victor K. Gbenro) and my son Ayomide T. Gbenro, did our capturing on September 2nd. I checked the tracking and no expected time of delivery is seen. Please when do we expect it? It's now over 4wks.
Abu SusanSays
We have not produced passports for September, that is why the tracking number is not active.
Rosemond EbegbaSays
Hello Susan, I did my capturing since June 7th, sent messages to Instagram ,even sent several emails but nobody has done anything regarding my passport yet I see you guys mailing passport everyday but people like us who came earlier and are yet to receive our passports aren’t taken seriously.I’m actually very disappointed at the high commission because one would think that issues like this would be taken seriously but it’s like no one cares.If you complain or call from now till tomorrow about your inability to track your passport the only response you get is we will check our systems and get back to you and when you even ask for update, they ignore you.It’s very disturbing to see how high commision treats it’s own citizen,I have never seen this anywhere before.Very disturbing and disappointing.
Abiodun DisuSays
I mailed in through Xpresspost the required documentation and fees for an Emergency Travel Certificate. My tracking shows my Xpress post mail was delivered to the High Commission on Sept 29th. How long should I expect to receive my Emergency Travel Certificate through the self-addressed return Xpress Post Envelope? I need to attend my dad's funeral on Oct 15th. Thank you.
Abu SusanSays
Ok, I have informed the unit.