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UPDATE FROM THE PASSPORT UNIT

March 24, 2023BY Abu Susan

We have mailed passports for applicants who applied for renewal on the old system from various months in 2022-January 2023 and those who applied for the enhanced passport between March 2-26th, 2023. So
start tracking the movement of your passport from Monday, March 27

13 thoughts on “UPDATE FROM THE PASSPORT UNIT
  1. Francisca ObeSays

    1 year ago

    I came to the high commission on the 17th of February for passport renewal and fresh application for my family. Tracking number for our package is not yet active. Is everything okay with our application?

    1. Abu SusanSays

      1 year ago

      Please call the number on the website to speak with staff in the immigration unit.

  2. JoanSays

    1 year ago

    Thank you all so much for the work you are doing at the High Commission. Our visit there was pleasant and the staff were very helpful. Our passports arrived last week and I have noticed that mine has a discrepancy from that of the other members of my family. The discrepancy is that my date of birth and image are missing from the white oval circle on the right side of the data page. Please can you confirm if the passport can be used as is? Will it be accepted by the authorities of other countries? Thank you

    1. Abu SusanSays

      1 year ago

      So sorry about that. It is not normal. Please send it back to the Mission. Attention immigration unit and add a cover note explaining the situation so it can be fixed and mailed back to you. Also include your address in the note.

  3. TaiyeseSays

    1 year ago

    Dear Nigerian High Commission, I visited the NHC on February 13th, 2023 for a renewal of my old passport which was also dropped the same day at NHC office. It has passed 5 weeks and exceeded the return time that was stated. Please when should I expect my passport as I have been tracking passport return but no information on Canada Post as of today, as I am in urgent need of it to process an application with Immigration, Refugees and Citizenship Canada. Your response will be very much appreciated. Many thanks.

    1. Abu SusanSays

      1 year ago

      Sorry about that. Please call the number on the website to speak with a staff in the immigration unit.

  4. MonalisaSays

    1 year ago

    Has the renewed Passport for those who applied from Jan -feb 2023 mailed out?

    1. Abu SusanSays

      1 year ago

      Please read our news updates on the homepage.

  5. Stella OlumatiSays

    1 year ago

    Hi, my name is Stella nyeche Olumati. I came to apply for passport renewal Jan 18. My passport was returned back and was signed by Nigeria High commission without any notice of delivery on March 14th. i need help in locating my passport . Thanks

    1. Abu SusanSays

      1 year ago

      Your passport was returned back from where? If Canada post sent it back, then it means you made a mistake on your address or you moved to a new place. They don't return it directly to the Mission, they send it to one of their post offices close to the Mission. Our Staff will have to pay a penalty fee to get it back. So call the office to know how you intend to handle the situation because the Mission is not responsible for the penalty fee if you left a wrong address on your envelope or moved to a new location.

  6. OlamiSays

    1 year ago

    Dear Abu Susan, we came for passport renewal for our son since 16th February and we have not gotten any tangible information regarding the application. We have also sent several emails but no specific update as per what happened to the application. Could you please inform us if anything should be done about this. Thank you

  7. ItunuSays

    1 year ago

    Hello Abu Susan, I applied since January 27th at the Nigerian High Commission at Ottawa, I have not received my passport. I had no NIN issues and everything went smoothly. I have emailed multiple times and tried calling, I haven't heard back. I need to travel soon. I cannot locate my Canada post tracking number. You mentioned in response to others that they should call, but I have tried calling and can't get in touch with any staff person. Thanks, Itunu

    1. Abu SusanSays

      1 year ago

      The traffic for phone calls is extremely high and most times when applicants get through, they stay on the line forever. At this point, you have to keep calling to find out why you are yet to get yours. However, I will send your message to the inquiry unit.

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