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January 9, 2024BY Abu Susan

https://x.com/BTOofficial/status/1744644990012100987?s=20

Starting March 8, Nigerians will no longer have to come to our offices for their biometric, they can do it from the comfort of their homes and have their passports delivered to them. – Olubunmi Tunji-Ojo, Minister of Interior

26 thoughts on “GOOD NEWS FROM NIS
  1. Audrey OkaforSays

    1 month ago

    Hi @Abu Susan, any idea on when you will update the passport requirements on your website? Also, please what will happen to people like us who booked appointment since July 2023 and appointment date is April 12 2024? We are a family of 3: Father, mother (me) and 4year old. Father is renewal, 4year old is first issue. Me, my matter is special: I'm renewing with marital name and insertion of middle name. I paid for change of data and exchanged several emails with you and NIS Abuja and you agreed through email that i should come to Ottawa. When we tried to book, no appointment till after December 31 2023. We decided to book April 12 2024 and email you to change our date to September 1 2023, which you graciously approved. We got there on September 1 only for you guys to say our appointment did not drop. It was the worst day of my life. I spoke with a lady that I thought was you but the person said she is not you. She insisted that we have to leave and come another day for capturing and for me, my docs will be sent to Abuja (when we return for capturing) by you guys but i will follow up myself. Now from the minister's interview I dont know how changes will affect me and my family when diaspora phase starts on February 8. I wrote you guys after our failed trip to your office, pleading for you to check if our appointment has dropped so we can come and capture, you promised to revert but you never did. The online page that has details of my change of data which i paid for is broken. Please help us check if our appointments are available and when we can come to ottawa, because after all we suffered, if the changes do not favour us, that will be disastrous. Thank you.

    1. Abu SusanSays

      1 month ago

      Hello Audrey, It is unfortunate that this happened to you. The centralization of the system has also impacted on our operations in Ottawa. We usually help by giving you a closer date from Ottawa as requested by you, however, we have no control if the original date on the immigration site fails to drop. That was why you could not be captured when you got to the Mission. The officers needs the date you got from the immigration site to drop for them to go ahead with the process. That said. I will forward your message to the immigration officer to see what can be done.

  2. Audrey OkaforSays

    1 month ago

    Thank you Abu Susan.

  3. KelechiSays

    1 month ago

    Hi Susan, I am not able to book an appointment on the website currently. I keep getting "application Error" message. With this new update that we might not need to come into the office to get captured for biometrics, do you have any idea when this will take effect? Do we wait for more updates or keep trying to book an appointment on the website? please advise. Thank you

    1. Abu SusanSays

      2 days ago

      I have no idea Kelechi. We will post updates when we receive information from the Ministry of Interior.

  4. Ifeoma OsejiSays

    4 weeks ago

    Hello my name is Ifeoma Oseji I have already applied for my renewal for my passport.I need it to apply for postgraduate work permit I finished my 2 years program I need my passport renewed before I can apply with my children study permit but I am not able to see date only in May 2024 and I need to apply for my Postgraduate work permit this February please do I need to come in work in please tell me what to do because I don't have much time thank you.

    1. Abu SusanSays

      2 days ago

      Unfortunately, the calendar is centralized and we at the High Commission cannot change it.

  5. Nneka NwanmaSays

    4 weeks ago

    My family and I applied for the renewal of our passport and completed our biometrics/capture on February 15, 2023. It’s almost a year and we still haven’t received our passports. I have sent several emails but it seems no one is willing to provide any update on the real status of our passports. I used the tracking tool and it shows that 3 out of 4 of our passports have been processed. This is so sad! I’m hoping we get our passports soon and will not be asked to make another payment in the next few weeks since it’d be a year. Please someone help me, what do I do???!!!

    1. Abu SusanSays

      2 days ago

      Sorry about that. If three out of 4 have been processed, it means there is an NIN Issue with the fourth one. And if you used one envelope for all of you, we cannot mail the three passports.

  6. Nneka NwanmaSays

    3 weeks ago

    Hello, I’m still waiting to hear back regarding my family of 4’s passport application. Our capture date was February 15. 2023, it’s been almost a year and I’ve sent several emails as I don’t live in Ottawa. Please what do I do? Any information will be helpful. Thank you.

    1. Abu SusanSays

      2 days ago

      Please, go to the immigration website and track the status of your passports.

  7. SamuelSays

    2 weeks ago

    Hi @Abu Susan. Great to hear about the coming changes to passport application process. My question is as follows: my family have biometrics appointments already for 4th March 2024. In view of the impending change of process, kindly confirm these appointments are still valid and we can firm up our arrangement to travel down to Ottawa on this date for capture. Thanks.

    1. Abu SusanSays

      2 days ago

      We cannot comment on it until it becomes effective.

  8. Titilope AjirotutuSays

    1 week ago

    Hello Sir/Madam, My husband and I have been on the matter of his passport renewal since November 2023, and we urgently need it for our work permit extension. His passport data was captured four weeks ago, and his NIN issue was resolved two weeks ago. However, the case still reads 'pending for NIN verification', though he has sent emails about this. While I understand the volume of cases you are handling, I kindly request your consideration. His company has been pressuring him to submit this document in the last two months considering the criticality of the time required for processing the application. As his dependent, this is crucial for our job and continued stay in Canada. Please, all we need is just his passport data page for the work permit extension to be submitted. We look forward to your assistance. Thank you.

    1. Abu SusanSays

      2 days ago

      Please, email a screenshot of the updated NIN to generalinquiries

  9. Prince-James EmenonyeSays

    1 week ago

    Hello, Good afternoon, I am trying to renew my passports but i can't book earlier than June 13th from the NIS website. Please what other options do I have? Thank you

    1. Abu SusanSays

      2 days ago

      Unfortunately, you have to stay with the date you have. The Calendar is centralized. We have no control over it. You can also send an email to the Nigeria Immigration Service.

  10. Prince-James EmenonyeSays

    1 week ago

    Does this apply to passport Renewals for Nigerians in Canada Can I or should I wait till then?

    1. Abu SusanSays

      2 days ago

      Yes

  11. Anene Peter ChukwuemekaSays

    4 days ago

    Hello My name is Anene Peter and i came to the office at Ottawa on January 17 to renew my passport only to be told i have NIN issues which i resolved on that same day. I have been sending emails that i have resolved the NIN issues but no positive response keeps coming since January till now, and when i track the status of my application, it doesn't check the NIN stage. Please kindly advise on what to do please. I am anticipating the passport to extend my work permit. Thank you.

    1. Abu SusanSays

      2 days ago

      Please, send a screenshot of your updated NIN to generalinquiries again.

    2. Abu SusanSays

      2 days ago

      Send a screenshot of the NIN to generalinquirires

  12. ChideraSays

    2 days ago

    Hello, My passport renewal date is in June 2024, do i have to come to Ottawa for capturing. My current passport has my NIN number in it and it expires Jan 2025. I am curious because of the news regarding the new passport renewal measures starting March 8.

    1. Abu SusanSays

      2 days ago

      You have to come to the High Commission for your biometric exercise.

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